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Electrodry

Electrodry

NSW, VIC, QLD, etc...
4.1 from 1,614 reviews · View Statistics

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David

David

  • 2 reviews

Easy and good to deal with.

published

Easy to deal with.
Held up with a previous job but rang to say so and turned up at the new time advised - 1/2 hour later than first booked. Recommend to anyone

Incentivised ReviewNo
Franchise UsedSale
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Review collected in partnership with Electrodry

Drymaster Carpet Cleaning

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Great service, clean air! :)

published

Josh did not need to pre-vacuum because we cleared the area completely for him, and he was pleased with it. He was very friendly, positive, professional and knowledgeable, and he did a clean job. He was reasonably quick as well. Thank You!

Incentivised ReviewNo
Franchise UsedBundaberg
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for your feedback, JZP. It's always great to see our technicians being commended. We look forward to servicing your carpets again in the future.

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Review collected in partnership with Electrodry

Lin Colley

Lin ColleySouth West, WA

  • WA
  • Verified

1st class service

published

Gary was very quick, professional and friendly when cleaning our sofa and rug. They look amazing. Would definitely use Electrodry again and have no hesitation in recommending them in the future.

Incentivised ReviewNo
Franchise UsedBusselton
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for your awesome feedback, Lin. It's always great to see our technicians being commended. We're glad to know that you were happy with your lounge and rug cleaning results! Thank you for recommending us.

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Review collected in partnership with Electrodry

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Great job

published

Mich is polite, punctual and gets job done quickly. He Left carpet looking new, smelling fresh. Removed food stains completely. Edges of carpet are clean. Would definitely book them in future again.

Incentivised ReviewNo
Franchise UsedKyabram
1 comment
Electrodry
Electrodry C.Electrodry

Hi Gwen, thanks for sharing your experience with us. We're glad you enjoyed Mich's service. I'll pass this on to him as he deserves to hear your kind words. See you on your next clean.

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Review collected in partnership with Electrodry

Best Carpet Cleaning

published

We were very happy with the carpet cleaning recently done by Elctrodry. The Operator was professional and knowledgable and the result was one of the best carpet cleans we have ever had. Would definitely recommend. The price was also reasonable for the service we received.

Incentivised ReviewNo
Franchise UsedPort Macquarie
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for the awesome review, Kathryn. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'd love to hear from you soon. Cheers!

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Review collected in partnership with Electrodry

First Class Service

published

A very cooperative guy .. explained the process and offered options .. would seriously use him again.

We added a second project to be completed the next day !

A good result.We I’ll make recommendations to friends and family

Thanks

Incentivised ReviewNo
Franchise UsedPerth
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for your recommendation, Jimmy. We'll ensure you all will enjoy the same quality of service as you had with us, so we're hoping to make more business with you.

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Drymaster Carpet Cleaning

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Leslie Sneddon

Leslie SneddonPerth, WA

  • 3 reviews
  • 2 likes
  • WA
  • Verified

Best Service

published

Lyndsay was there in good time. Very pleasant and happy person. Easy to deal with. The Carpets came up a treat. Landlord very happy with them. Used the same technician the following day to clean our lounge suite. He did a super job, very happy with the service. Would use this one again.

Incentivised ReviewNo
Franchise UsedPerth
1 comment
Electrodry
Electrodry C.Electrodry

Hi, Leslie. Thanks for your feedback. We're glad to know you were happy with the cleaning results. We look forward to booking you again.

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Review collected in partnership with Electrodry

JM

JMIllawarra, NSW

  • 3 reviews
  • 1 like

Great service, will use again.

published

We’ve used their services before, they arrive on time, do a great job and tidy up afterwards. Perfect in every way. Same operator each time, very friendly and professional. Best service.

Incentivised ReviewNo
Franchise UsedBowral
1 comment
Electrodry
Electrodry C.Electrodry

We're pleased to know that you're happy with your overall Electrodry experience, JM! We'll always be here should you require our services again.

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Review collected in partnership with Electrodry

Linda Edwards

Linda Edwards Wide Bay-Burnett, QLD

Carpets thoroughly cleaned from all staines and dirt.

published

The carpets were exceptionally dirty and stained. David, the technician, was absolutely thorough and amazing. The carpets came up spotless. No hint of red wine stains on the lounge room floor or no printer ink marks on the home office floor. All ingrained dirt from the outside garden gone. Very happy. Very pleased.

Franchise UsedHervey Bay
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Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Carpet Cleaning Services

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Trav B.

Trav B.South East Queensland, QLD

  • 2 reviews

Did an awesome job

published

Did an awesome job. Result was a lot better than expected and will definitely be using again when needed. Also recommending to family and friends. Thank you so much. Extremely professional and outstanding result.

Incentivised ReviewNo
Franchise UsedBrisbane
1 comment
Electrodry
Electrodry C.Electrodry

Hi Trav B., we're glad to know you enjoyed your experience with us. Your recommendation means a lot to us. We hope to making more business with you.

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Review collected in partnership with Electrodry

Sharon

SharonSouth East Queensland, QLD

  • 2 reviews

Fabulous job and end result

published

Nathan was a very nice and professional chap. He arrived on time as per his schedule and did an excellent, quality job. Would definitely use Electrodry again in the future.

Incentivised ReviewNo
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Review collected in partnership with Electrodry

Ian

IanWide Bay-Burnett, QLD

  • 2 reviews

Home carpet cleaning excellence

published

Carpet and recliners cleaned to an excellent level, so pleased with the outcome, they look like new. The technician was quick, professional and gave good advice.
We would highly recommend Electrodry Qld

Incentivised ReviewNo
Franchise UsedBundaberg
1 comment
Electrodry
Electrodry C.Electrodry

Hi, Ian. Thanks for your feedback. We're glad to read that you found our service satisfactory. Appreciate you recommending us and we hope to see you on your next clean.

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Review collected in partnership with Electrodry

Drymaster Carpet Cleaning

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Cherry Rose

Cherry RoseGreater Melbourne (Metropolitan), VIC

  • 2 reviews

The rug looks brand new!

published

Mauricio arrived on time with a phone call beforehand and moved quickly cleaning the rug. I am very pleased with the results and would definitely recommend him. Sanitiser smells great!

Incentivised ReviewNo
Franchise UsedMelbourne
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for your review, Rose. We're glad you enjoyed Mauricio's service. I'll pass this on to him as he deserves to hear your kind words. Appreciate you recommending us and we hope to see you on your next clean.

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Review collected in partnership with Electrodry

Mel B

Mel B

  • 2 reviews

I’ve used Electrodry a number of times now & will continue to use them!

published

Easy to book, prompt professional workers, always feel confident leaving the electrodry guys to do the job, haven’t been let down yet. Very happy with the results I’ve had each times I’ve used them. Great customer service and can’t fault them. Great job guys!

Incentivised ReviewNo
Franchise UsedSunshine Coast
1 comment
Electrodry
Electrodry C.Electrodry

Hi, Mel. Thanks for your wonderful feedback. We're glad to read that you found our service satisfactory. We look forward to servicing you again in the future.

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Review collected in partnership with Electrodry

RickyT

RickyTNorthern Region, NSW

  • 2 reviews

Excellent Job

published

Heavily stained mattress brought to near new condition. Other mattress' cleaned to a very high condition. Operator was very knowledgeable and explained every thing very clearly and I knew what was going to be done. Very happy with the results.

Incentivised ReviewNo
Franchise UsedArmidale
1 comment
Electrodry
Electrodry C.Electrodry

Hi, Ricky. Thanks for your feedback. We're glad to read that you found our service satisfactory. We hope to hear from you again in the future.

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Review collected in partnership with Electrodry

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Caro

Caro

  • 2 reviews

Air Con Clean

published

Nathan was professional, friendly & informative - did a great job!
Have had my air con cleaned 2 years in a row with Electrodry with great results. Will have them out again next year.

Incentivised ReviewNo
Franchise UsedCapalaba
1 comment
Electrodry
Electrodry C.Electrodry
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Review collected in partnership with Electrodry

Kim. S

Kim. SHunter Region, NSW

  • 2 reviews

Very happy

published

My carpet cleaning process was great. It was pouring rain but he still showed up and took great care to make sure no mud was tracked inside. He was very thorough. He kept asking me if I needed anything else done and didn't leave until he was certain that he had done a great job. I am one very happy customer. Thankyou.

Incentivised ReviewNo
1 comment
Electrodry
Electrodry C.Electrodry

Hi Kim, thanks for taking the time to share your feedback. It's always nice to hear such great comments. We're glad that you were happy with the clean and the entire experience!

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Review collected in partnership with Electrodry

Trish B.

Trish B.South East Queensland, QLD

A must do!

published

Best idea yet when looking to move on or exit a home..such a difference made by Electrodry's Tile and Grout Clean.Thorough and professional with great communication throughout.Impressed!
Give them a try before the others.

Incentivised ReviewNo
Franchise UsedCapalaba
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Review collected in partnership with Electrodry

Drymaster Carpet Cleaning

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384 reviews
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Jan A.

Jan A.South East Queensland, QLD

Perfect

published

Amazing job done , could not be happier professional and friendly . Highly recommend this company . Will use them again in the future, especially with all the services they provide for a home

Incentivised ReviewNo
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Shane

ShaneMetropolitan Adelaide, SA

  • 3 reviews

No dust floors look like new!!

published

No dust and floors look like new. Price ok compared to cost to do a full sand back and recoat. Down time was much less as well! Service and experience of technician A+

Incentivised ReviewNo
Franchise UsedAdelaide
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Page 1 of 58
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Questions & Answers

Melba

Melbaasked

ACT

Reviews are all carpet cleaning.Do you have any reviews for the WOOD FLOOR REFINISHING.

3 answers
Jimmy S.
Jimmy S.

I understand they can work on flooring . Worth a call I would suggest.

Melba
Melba

I am searching for reviews. I have booked Electrodry, in for a quote to do the Wood Floor Refinishing, however I was hoping to read of previous customer experiences.

Electrodry
Electrodry C.Electrodry

Hi, Melba. Thank you for your question. We do have some reviews about Timber Floor Cleaning, you can also visit our Feefo account. Follow this link and search for Electrodry - https://www.feefo.com/en/business/read-reviews

TC

TCasked

ACT

Does management ever return calls to dissatisfied customers? I have been waiting 5 months now.
And been a customer of this company for 10 years.

1 answer
TC
TC

Yes

Cathy

Cathyasked

Electrodry

I found it difficult to establish a time for my carpet to be cleaned, and the email that was sent didn't match the actual time on the 3 occasions Electrodry have attended my property. The onsite staff have been keen to please but I can't say that about management. When I had problems due to the stairs not being cleaned properly, and shocking stains remained, the first service agent took pictures and said he would refer the problem on, then I arranged for a second service agent who also cleaned the stairs but he was clearly and rightfully not satisfied that the issue had been resolved either. He suggested I contact the company again to get a supervisor to attend. I made another appointment (who showed up at the unscheduled time again) and it was another service agent. I explained it all to him due to the fact he had no idea about the existing problem. He spoke to his supervisor and I was told that after he cleaned the stairs for the 3rd time I would receive a phone call from him to check if I was happy. By now the carpet is stretched, and all stains are not gone. The carpet needs replacing, and I am extremely concerned because you can't match new with old, and you can't stop at the top of the stairs. Having not heard from the supervisor, I phoned the company again, and have not yet had any response. I don't wish to write a rotten report on product review, but according to Australian Consumer Law, and I quote, this is a major failure -"the services are substantially unfit for their normal purpose and cannot easily be made fit, within a reasonable time. For example, a carpet-cleaning service changes the colour of the consumer’s carpet in some places" Page 4 of 'An Industry Guide to Australian consumer Law'.

7 answers
Electrodry
Electrodry C.Electrodry

Hi, Cathy. Thanks for your feedback. We apologise for the inconvenience caused. To help you with this issue, kindly email us at feedback@edry.com.au with your service address and best contact number(s).

Cathy
Cathy

I immediately emailed you my details and still haven’t heard from you...

Electrodry
Electrodry C.Electrodry

Hi, Cathy. The email should've gone to me, amongst others, but it seems to have not gone through. Would you mind just chatting your service address here? Thanks.

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