Most disappointing purchase ever
The worst decision on a fridge we have made and we've had a few in our life. The door stops about 20cm before closing unless extra pressure used. You cant just give it the usual nudge. I have had many fridges in my life time and this is a real problem as fridge often stays open. I have since taken note of other fridges at friends houses etc and cant find any that are as hard to close. Technician came over and said 'that is how it's made'! Left my husband to see him. I would not have accepted that conclusion. Phoned again and the turse an...swer from customer service department was that they can send another technician but I may be presented with a $145 call out fee. We are about to embark on a airbnb business and as much as we can no doubt get used to using extra preassure to close door (most of the time) but what about others that are not used to having to use extra preassure? Defrosted and days of fridge being left open. Come on Electrolux, we trusted your reputation!
Best Edition to our kitchen.
We have had the fridge for 3 months now and it has been incredible. The temperature is consistent and easily modifiable if we need it to be colder for an evening etc. The features are very useful especially the quick ice feature. Really love the bottom mount. The only thing that took some time to get used to is that the freezer door has to be open wide to pull the draws out, you can't just open it a little bit and grab something quickly but it's nothing that detracts from the quality of the fridge. Really really impressed.
Noisy Waste of money
Firstly you need superhuman strength to open the door if you close and need it open again within a minute.
The crisper drawers don’t slide all the way out and they crash into the door and are causing scratches and damage on the shelves. They can’t be removed to clean them (or I can’t get them out without breaking them) so the best you can do is just wipe them over.
The vegetable crisper is more like a vegetable freezer. No matter which setting it’s on nothing lasts more then a few days in there.
Lastly the noise!!!! It gets a whirring sou...nd like it’s about to take off. It’s almost impossible to sleep when it gets its loud whirring sounds in the middle of the night. This fridge is only 7 months old and I wish it we never purchased it!!! If I knew who to contact I’d ask for a full refund but Harvey Norman don’t care they have their money. We’re stuck with a noisy dud!!
- Verified purchase
Works ok, not great to clean
Overall, I’m pretty happy with the performance of the fridge. It’s a bit noisy, but it does its job and I love the freezer set-up (I’ve only ever had bottom-mount fridges before). However, I’m not sure that the person(s) who designed it has ever cleaned a fridge.
1. The drawers themselves don’t seem to be fully removable but are part of an integrated unit. I hope there’s a trick to removing them and it’s possible, but so far I haven’t learned it and I’m scared to force it unless I break something. If they’re not fully removable, who thought t...his was a good idea? 2. There’s a plastic insert/liner inside the large drawer which would be easy to clean separately if I could get the damn thing out, but since the drawers don’t come out of the unit, it’s impossible. I hope it really does come out and there’s a trick to this too, otherwise, what’s the point of having it? If so, it shouldn’t be so difficult to remove it. 3. The veggie crisper drawer doesn’t pull the whole way out even with the door as wide open as it will go. For a quick wipe-out, I have to pull the door compartment where I keep the milk and tall bottles off the fridge door completely so I can pull the drawer out fully. 4. The milk compartment is the only one I’m able to remove comfortably. Once the door compartments are on, they don’t want to shift if you want to take them out and clean them properly. I don’t want to force the issue unless they break. I think they were designed with those little silicone mats so you just take those out and wash them, which is not good enough.
Well designed fridge
Well designed interior to other fridges I've owned. We drink a lot of water and the water dispenser saves opening the fridge so a great advantage. Energy use star rating is what made us spend more than we would have preferred.
- Verified purchase
Good but noisy
I mainly chose this fridge because of its size, style and energy rate. I am happy with these parameters, but since it was delivered, it had a permanent unusual noise and it wasn't the most silent fridge. after a month it started to whistle continuously and I became sure that this is not normal, so I called the service center and the technician came a week after and changed the fan.
Now all noises are gone and it works like a normal fridge. I didn't expect to change a part for a 1month old fridge.
The other problem is the door, sometimes it is ...
Purchased in December 2018 for $1,599.00.
- Verified purchase
This fridge is exactly what we needed. The only reliable one in its class in the market
I initially bought the Westinghouse WBE5360SA and it was making noise like a tractor. That fridge was a must avoid. So I asked appliances online to replace it with an Electorlux EBE5367SA. Thanks god! this is much of a better fridge. Absolutely quiet , perfect performance I cant be happier than this. It has a lot of room for a big family and you can fit almost everything in this fridge. Electrolux has left no room for complain. I hope it lasts more than my previous Samsung which only worked two years. The only negative is that Electrolux is playing up to pay the Cash back deal which will be hopefully resolved.
- Verified purchase
Faulty after one month, atrocious customer service
We bought this fridge less than 3 months ago, and at first, i was quite happy with it. Not for very long though, unfortunately...
After about 6 weeks with our brandnew fridge, it started making a whirring/purring/motoring noise, coming from somewhere at the back. A very constant noise.
When having a closer look behind the fridge, i also discovered that there was no backing over the whole bottom back part of the fridge, fully exposing cables, trays, drains and a whole lot of other fragile looking parts... later, when asking for advice at the s...
- Verified purchase
Looks good and has more space compared to my old fridge of the same size
Love the bottom mounted freezer, the fridge looks really classy and my wife loves it! Even though the size is 528l compared to 550l for my old Brilcon fridge, I actually had more space, especially freezer space which my wife really loves. Easy enough to open and close, though if you have just closed it, you may need to wait a short while before opening it again. Looking really good so far!
Good unit, but there is room for improvement!
Let me start by saying I purchased the unit at 2nds World because it had a couple of very minor small trolley dents on the side of the fridge that is not visible when in the kitchen. I gave it a rating of 4 stars because I paid $1,280 including delivery and an additional 3 years warranty on to of the 2 years manufacturers warranty. Had I paid $1899 + delivery + additional warranty then my rating would have been 3 stars.
On a positive note, the stainless steel has an acrylic finish to prevent finger prints marks and it has a 4.5 stars energy...rating, and it is well designed. Unfortunately, the compressor is indeed much louder than all fridges I have earnt previously and the freezer doesn't have a light. Whilst the freezer is generous the freezer draws limit how much you can fit in it. Would I buy the unit knowing what I know now? Yes Would I be satisfied had I paid $1,899? Maybe not, I believe I can get better value for money
- Verified purchase
Fridge was faulty but customer service is 5 stars
I brought the fridge 6 months ago the door was extremely hard to open and freezer would take a long time to freeze got a technician out but was unable to fix it thankfully electrolux are going to replace it due to it being faulty Apart from that it was a great fridge. Plenty of space and loved the wine rack. Very happy with electrolux customer service.
Love Love Love
Love this fridge, the space in both the fridge and the freezer, I love the draw in the fridge the lighting is fantastic very natural, also the light on the water dispenser is very cool. It was easy to install the water, it is very easy to change the settings within the fridge, Very happy with it.
This fridge hasn't missed a beat in 4 years. ..very easy to find things inside. ..easy to open and close. ..keeps everything nice and cold...freezer holds a lot of things and keeps a reliable state of frozeness.very handy ice facks and trays,we use them all the time...
Had a matching stainless appearance like other appliances in our kitchen
A really great family fridge
I really like this fridge. The veggies actually stay really fresh in the crisper (sometimes celery wilts a bit) and I haven't had any problems with things freezing at the back. The size is generous and the lighting means you don't lose stuff that gets pushed to the back, only to find it weeks later... The second drawer is good for veggie drawer overflow (although not as effective at keeping fresh) or for storing cheese, butter etc. Very handy.
The freezer space is good and all you really need for most day to day use.
My only real frustrat...ion with this fridge is that the door doesn't open quite far enough and you can't actually open the crisper fully (or remove for cleaning) without removing the caddy/shelf on the door. All in all, I would definitely recommend, especially for those who don't want to have to store their veggies in containers or plastic.
- Verified purchase
Good Fridge, handle breaks
Good fridge, plenty of room and easy to clean.
Keeps items cold and has useful compartment areas.
Door can be difficult to open at times which has resulted in the handle breaking off within 6 months.
I have tried contacting customer service via email, but have had no reply as yet.
Great family fridge
I have had this fridge for two weeks now. It is a generous size for 4+sized family. It runs quietly on a low hum that's not noticeable. The temperature is fairly consistent in the fridge compartment (tested in different locations).
The only downside for me is that the doors swings open rather than swing shut. So it always opens wider than I wanted and feels like I need to catch it before it bends back too far.
Lovely Fridge Very Nice
We are more than pleased with our new fridge. It replaced a very old Fisher and Paykel whose white paint had nearly turned yellow, it was so old. It has beautiful modern lines and makes our whole kitchen look better. It runs like aclock and quiet as a mouse, Great storage space inside. We are very glad we got this model.
Modern looking exterior and really spacious and well designed interior. Temperature control panel is on the side and not at the back so it’s easy to change. Cooler and veg and fruit shelves locks in freshness,however the divider for the veg and fruit shelf is a bit flimsy and always moves around.
Freezer section has compartments that lets you separate different foods and is easy to pull out.
Best feature is that the door automatically bounces shut with a little push, which is the only one that does that out of all the brands we tried. Really useful for someone who always forgets to close the fridge door.
- Sleek design
- Settings easy to use
- Consistently cold, regardless of contents
- Space for everything
- Draws difficult to completely remove as door prevents full removal
- Sometimes can be noisy, however usually only for a few minutes
Stylish, quiet, well lit
On the recommendation of the electrical store and the fridge mechanic, we bought this fridge over the phone without seeing it or considering other models. We are very happy with our choice.
This unit is so quiet, it is stylish and when you open it it is so well lit. The temperature display is on the right hand side inside the fridge. So you can see instantly what is going on and if there is a problem. Unlike old fridges where that information panel is at the back and therefore usually hidden by food.
The freezer is split into drawer compartments which is very handy but it does reduce the available space. The freezer storage capacity is a little on the low side as a result.
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Questions & Answers
I just purchased a Electrolux EBE5307BB, I unpacked it and plugged it in after about the alarm went off for the freezer there was nothing in the freezer and the door was shut. the freezer indicated minus 18 degrees and it was flashing. We left it overnight with the ice tray filled with water, in the morning it was just cool water. The display still was set on -18 degrees C and flashing. Changed the setting to fast ice -23 degrees C in the morning and left it all day the ice trays were still water. We placed a cup of water in the freezer it was cool that's it. Am I missing something, I have followed all the instructions. Is there something I missed whilst unpacking it.
Just got this fridge on Friday but it’s a bit noisier then my old Westinghouse RE521 it doesn’t seem to be constant but definitely noticeable, is it normal because I think this has fans inside and the old fridge didn’t. Would a current model Westinghouse be quieter?
We bought an EBE 5367 in December 18. The dispensed water is not all cold. I cant find any controls. Any thoughts please. Really a very disappointing outcome although the rest of the fridge functions well.
|Category||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators|
|Dimensions||1725 x 796 x 773 mm||1725 x 796 x 773 mm||1725 x 796 x 773 mm||1725 x 796 x 773 mm||1725 x 796 x 773 mm|
|Energy Rating||4.5 star(s)||4.5 star(s)||4.5 star(s)||4.5 star(s)||4.5 star(s)|
|Household Size||5+ people||5+ people||5+ people||5+ people||5+ people|
|Features||Frost Free, Ice Dispenser and Water Dispenser||Door Alarm and Frost Free||Frost Free, Ice Dispenser and Water Dispenser||Frost Free||Display Panel, Door Alarm , Frost Free and Wine Rack|
|Colour / Finish||Stainless Steel||Dark Stainless Steel||Stainless Steel|
|Number of Shelves||4||3||4||3||3|
|Number of Fruit & Vegetable Bins||1||1||1||1||1|
|Door Hinge||Right||Left and Right||Right||Left and Right||Left and Right|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Total Capacity||529 L||529 L||529 L||529 L||529 L|
|Fridge Capacity||362 L||362 L||362 L||362 L||347 L|
|Freezer Capacity||167 L||167 L||167 L||167 L||167 L|
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