Major design fault, expensive mistake.
This would be a great oven if it didn't keep over heating. The oven regularly heats to around 260C with an error code. This happens when we use any setting other than fan heat, if we open the door to put something else into the oven and sometimes when there is more than one item in the oven. The oven was not cheap & is still under warranty. When I called Electrolux about the problem, I was informed that it was due to condensation or humidity affecting the touch control panel. The fix I was given, was to switch the oven off (from the mains ...power if necessary), wait 5-10 mins for the oven top cool down then resume cooking. I was told that yes if probably was a design fault, but I have been given a fix, and basically told to go away. Really not what you expect from a $5000 oven. To be fair to Electrolux before publishing my review, I decided to give the product review product resolution a trial. I received an Email from Electrolux saying somebody would be in contact with me. That was over10 days ago, and I have heard nothing.........To me this just further indicates their lack of customer care.
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