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Electrolux Purei9 PI91-5SGM

Electrolux Purei9 PI91-5SGM Questions & Answers

MPN: PI91-5SGM
4.5 from 8 reviews

10 questions from our users

G Butler

G Butlerasked

The robot gets all the way to the very last initialising phase but it wont connect.
Have had it on 2.4 ghz and tried dozens of times.
Should I return it or can you suggest something else I can try.
We have a brand new iPhone 11
Thank you
Margaret Butler

No answers

Elvis K.

Elvis K.asked

I bought it yesterday and the battery doesnt last even 45 min before it goes to charge also could not clean 140 m/sq in half day , Im thinking of returning or is this common issue , it cleans some areas of timber floor for 5 times

2 answers
donna
donna

Maybe turn off and check for updates

Lucy G.
Lucy G.

if your thinking of taking it back i hope you didnt get it from harvey Norman. i took mine back after 4 weeks because sounded like it was going to blow up and was told they would have to send it away to get repaired. boy did i do my block. nkw getting it replaced. but proir to that it worked well went for 1hr a d 15mins


Danielle

Danielleasked

How do I get the PUREi9 to clean the whole house

2 answers
Elvis K.
Elvis K.

we are having same issue

Danielle
Danielle

Hope we can have help soon otherwise very disappointing as it looks like the mapping will never be finalised


Carol M.

Carol M.asked

Bought mine yesterday but it won't connect. It asks for the QR code to be scanned but I don't know how to do that wheh I am already using my phone for the connect set up. Any hints?

1 answer
Kojak
Kojak

No - we have the same problem. About to take it back as we've tried lots of different methods but it simply won't connect.


Shay

Shayasked

Does this vacuum work on dark carpets and laminate flooring?

1 answer
MikkieD
MikkieD

Hello,

Yea it does my media room has a dark plush thick carpet.

Mick.


Pam

Pamasked

If Electrolux monitor this site why don't they answer the questions?

No answers

Paula W

Paula Wasked

Why is my Irobot not mapping my whole house I have only had it 3 days but appears to clean the same areas and not make it to the bedrooms and bathrooms. My house is quite large? Any ideas?

1 answer
Danielle
Danielle

My house is not even a large house and yet it cannot clean the whole house seems to run out of battery before it goes back to the charger


Luxe

Luxeasked

When it goes back to base to charge, all the symbol lights go off including the battery charge light goes off after a few minutes.

Q. Is it still charging as indercators on the phone app.?

It seems to run out of battery power before it gets back to the charging dock.

Q. How far away from dock can it be or does the mapping system locate the dock to re-dock?

No answers

mumskitchen

mumskitchenasked

Hi all how do you control the mapping on the iPhone PUREi9 app please?

1 answer
Kahls
Kahls

You don't - the mapping is just to show you where the vac has been as far as I'm aware.


Valerie B

Valerie Basked

Does anyone have an issue with the i9 charging? Mine keeps saying it needs to be charged and then only charges for a minute before it says its ready.

1 answer
Alicia C
Alicia C

Mine keeps on doing that too. And the it doesn’t Donita and tries to go back to the base. I have only had it for 4 weeks


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