5 questions from our users
We purchased our vac in July 18. Could you please advise why is keeps grabbing on the floor with the suction? It is so hard that it is almost impossible for me to remove it. I have vinyl floors. It grabs so hard that it pulls the vinyl up which is a worry to me. Any answers would be greatly appreciated. Thank you.
Where does the rubber seal fit on the Classic ZUF4202EU? I opened the back to check the filter and also the other filter when it had stopped sucking so I am not sure where the rubber seal fits Can anyone help me Kerryn
Julie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the vacumm.
If you wish to discuss this further please feel free to contact me at email@example.com attention Julie.
Does not seem to have a power adjustment. Very hard to us as too powerful, almost lifting carpet off the floor. Jennie
I have just bought a replacement filter for an Electrolux Ultraflex vacuum cleaner . Where do the s-fresh granules go ? Just sprinkled on the carpet ?
Purchased the cleaner brand new, I have used the electrolux ultra flex classic now five times with an overheating problem turning the machine off twice within the five times, checked filters all are free from dirt. I have checked the manual and cleaned all filters specified.
Does it have 3 filters plus the dust catcher? The back one was the one I had missed and had to clean to get it to stop overheating. But mine was 8 months old so it doesn't sound like a filter problem if you have only used it 5 times. Check all the hoses, even the little hoses on the side, they should just pop right out and pop back in. Overheating suggests a blockage somewhere, stopping the airflow needed to keep it cool. Perhaps take out your filters and wash them anyway, to rule them out, and make sure they are correctly put back in the right way. ( my salesperson showed me the wrong way)
If it still cuts out after filter clean and hose check ( which is what any Electrolux service place will tell you to check anyway) call an Electrolux repairer and see what they advise. Or even call Godfrey's service department, they may have a suggestion for you. Good luck :)
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