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Elite Electronics

Elite Electronics (page 2 of 18)

4.4 from 258 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (122)
  • Return Claim MadeYes (28) · No (99)
  • Warranty Claim MadeYes (26) · No (96)
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Customer
CustomerSydney Surrounds, NSW

Dont by icarsoft obd readers

published

Unsupported modules on icarsoft products and dealer will make excuses to refuse refund. Connects to car but does not allow module advertised on web to display.Told i had a change of mind but product clearly wont do what adversited to do.

Product Quality
Incentivised ReviewNo
Marcos Albuquerque
Marcos AlbuquerqueSydney, NSW
  • 2 reviews

Brilliant!

published

Brilliant service, great prices and friendly sales & customer support. Mary and her team at Elite Electronics made everything in a faster manner so that I could receive my order (a projector screen) in a couple days from VIC to NSW. Highly recommended!

Product Quality
Incentivised ReviewNo
Vivi S.
Vivi S.Greater Melbourne (Outer), VIC

Excellent shopping experience

published

Best customer service! Prompt reply to my questions and sorted out problems efficiently. When I returned a faulty item, they processed it and sent me a replacement in no time! Very impressive about the service. The prices of the products on the website are very reasonable as well. Will come back to buy more and highly recommend to others as well.

Product Quality
Incentivised ReviewNo
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Juliet W.
Juliet W.Melbourne
  • 3 reviews
  • 3 likes

Beware if you have to make a warranty claim

published
Product Quality
Incentivised ReviewNo
Carina H.
Carina H.
  • 2 reviews

Reliable shop , fast dispatch

published

Reasonable price, fast email response and dispatched , received order in 3-4 days ,well packed , reliable company, will recommend to others

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Incentivised ReviewNo
Related Articles
Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
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Warren
Warren
  • 2 reviews

Great Customer Service

published

Communication over email was clear, concise and timely. Products and suggestions for my home theatre build were perfect. Pricing was better than I could find anywhere else! and the quality was as expected. All in all a job well done, Thank you!

Product Quality
Incentivised ReviewNo

Great product & excellent customer service.

published

Found what I wanted quickly, so far the product is exactly what I was looking for, and does what it is designed to do. There is an extensive range of products on offer on the site, and I will be buying from Elite again.

Product Quality
Incentivised ReviewNo
1 comment
Chris
Chris

Excellent back up service from Liam, answered all questions promptly.

wolfstar
wolfstarSouth East Queensland, QLD

Great customer service

published

Purchased a Kobo from them after getting some advice from the staff. It was shipped the next day and arrived quickly. Unfortunately it was faulty and I had to return it, but that was no problems and it was replaced. Had no troubles and would buy from them again.

Incentivised ReviewNo
Return Claim MadeNo
Milo
MiloSydney, NSW
  • 2 reviews
  • Verified

All good.

published

One item was faulty. Refunded. All good. Great communication. They even answered my query during Xmas holidays. Will shop there again.

Product Quality
Incentivised ReviewNo
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Red
RedPerth, WA
  • Verified

TERRIBLE SERVICE...

published

I have ordered a $400 product with these Elite electronics, I was sent an order receipt the next day and a copy of the tracking number. The tracking number does not show any details and as far as Australia Post is concerned they have not received anything. I have since made several requests for info on my order and no one will respond to my enquirys. There doesn't appear to be a phone number online to call and no one responds to email. Terrible service, I HOPE THIS WEBISTE IS NOT A SCAM!!! I look forwards to a response from you ELITE ELECTRONICS...(NOT SO ELITE)

Product Quality
Incentivised ReviewNo
1 comment
Elite Electronics
Elite E.Elite Electronics
Margaret
MargaretSydney Surrounds, NSW
  • 4 reviews
  • 1 like

Staff and customer service were great

published

I had to return a product and the whole process was stress free
Very happy
The staff were exceptional and communicated fast

Product Quality
Incentivised ReviewNo
saigonboi23
saigonboi23Sydney, NSW

Good service

published

Had some issues with the dashcam suddenly not turning on anymore but Elite Electronics have been very helpful and it has been sent to Thinkware for repair

Product Quality
Incentivised ReviewNo

came out alright in the end

published

no problems with the site or the range,disappointed i was forced to update a new tool, i feel be done by the supplier before dispatch. but the follow up and customer service got me out of trouble and my scanner is now talking to my car.

Product Quality
Incentivised ReviewNo
Jo W
Jo WSydney, NSW

Fabulous product and excellent customer service

published

Product exactly as described. Easy to purchase online. Delivered quickly. Excellent customer service (a big shout out to Liam M!). One part missing from package when delivered. A replacement was quickly delivered with no difficulty. Instructions easy to follow when setting up. Will definitely purchase again.

Product Quality
Incentivised ReviewNo

BEWARE

published

They advertise a product with certain features and then when buying the details change. I tried to return the product or exchange for the actual product but they have advised me of their RETURNS POLICY.

"...Unfortunately, we are unable to accept returns due to 'Change of Mind' or 'Incorrect Purchase' as all sales are final unless of course, the product was found to be faulty or defective abided by the Australian Consumer Law. This does not, however, limit your right under the ACL. It is the buyer's responsibility to ensure the compatibility and suitability of the product prior to purchasing...."

Incentivised ReviewNo
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Page 2 of 18

Questions & Answers

Shaun McC
Shaun McCasked

Hi guys I received my Bury S9 Cradle universal 3XL thankyou, just wondering the charge cord is for a Samsung but my phones an IPhone, is there anyway you can send me the one that’ll work for me please

3 answers
Dee Nikoro
Dee Nikoro

You can purchase an adapter. For example you have an iPhone charger but need to charge a Samsung so u buy the small adapter to allow this to happen.

Paul
Paul

Hi Shaun, I'm sure you will get an answer to your questions if you email them. If you type Elite Electronics into the search bar, details for them including email will be available. That's how I first got the email address I used to contact them.
Best wishes and hope it works out
Paul

Elite Electronics
Elite E.Elite Electronics

Hi Shaun,
Thanks for your message. We'd definitely recommend reaching out to us directly via email with your query, as our Product Review page isn't always monitored in the same way that our email inbox and Live Chat facility on our website are.

We don't have your particular order details handy at the minute, though if you purchased the 3XL Universal Bury cradle, these aren't supplied with an iPhone-compatible adaptor sadly. Bury only includes a micro USB adaptor in the box by default, so a Lightning adaptor would need to be purchased separately if needed for use with iPhone.

We hope this helps, and please feel free to shoot us an email for any further info or assistance regarding the above.

Best regards,
Elite Electronics Team

Terry B.
Terry B.asked

Do you Still have stock now of the 119 V3 Viofo car cam including gps at $159.00 . thanks Terry

1 answer
Renee K.
Renee K.

You have to contact Elite Electronics direct via their website

Paul Gorski
Paul Gorskiasked

My back upcamera is ñot getting a signal where do I start?

No answers

Get an answer from our members and Elite Electronics representatives

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