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Bluetooth earbuds not working but seller claim they are functioning as per specification
I bought a pair of Havit G1 Pro bluetooth earbuds from the seller in February 2021. According to the user manual, I could connect them to mobile phone to make phone calls. However, when I made various phone calls, parties on the other side of the phone told me they couldn't hear me! When I lodged a complaint to the seller, the answer was they were functioning as per specification and were not exhibiting any fault. This means that the earbuds are designed for other parties on the phone NOT to be able to hear me!!!
Another issue is that the earb...uds kept disconnecting every 5 minutes when I used them for Skype / Teams virtual meetings. Again, the reply was that the earbuds were functioning as per specification and were not exhibiting any fault. This means that the earbuds are designed to disconnect every 5 minutes. The seller don't even bother to take the product back to check if they are really working or not!
Car scanner was faulty and it took me two months to get a refund
We bought a car diagnostic scanner which was faulty and wouldn’t work out of the box. Elite Electronics refused to acknowledge that the scanner was faulty and refused to refund using all the excuses under the sun. Luckily I paid for the scanner using PayPal and I got my refund two months later when the PayPal stepped in. Don’t buy from this company! You will never get support or help from them if there are any problems.
Shonky to deal with, falsely advertised and shipping is not guaranteed!
Copper cable had no copper at all!! Completely silver! They don't believe in returns or guaranteeing your purchase. Took weeks to arrive as it was lost in the mail and was told they don't guarantee delivery and that's not their issue...cable was useless. Lost $50 and had to put it in the rubbish and purchase elsewhere. Be warned!
Not satisfied at all.
They use manipulate ways to advertise. I have bought a headset, their ad said compatible with PS4, when arrave it wasn't compatible, email them but in vain.
Lost $199.85 on a scanner that never arrived, Don't make the mistake with trusting Elite Electronics!!!
They failed to adhere to their Shipping Terms and Conditions and in the process lost my parcel. They are now unwilling to provide a refund for the item I paid $199.85 for but never received and blaming it on my letter box because supposedly it was left there (with out my authority and against their own advertised shipping terms and conditions which requires a signature on arrival). DO NOT trusting Elite Electronics with your money and/or time, they will not refund your money if they make a mistake or something goes wrong and will make every exc...use possible even if it's blatantly against their own advertised terms and conditions!!! see the pictures below of their Terms and Conditions and a copy of the disgraceful response from Elite Electronics! Avoid Elite Electronics Like the Plague!! I hope this review helps people.
Dont by icarsoft obd readers
Unsupported modules on icarsoft products and dealer will make excuses to refuse refund. Connects to car but does not allow module advertised on web to display.Told i had a change of mind but product clearly wont do what adversited to do.
I have ordered a $400 product with these Elite electronics, I was sent an order receipt the next day and a copy of the tracking number. The tracking number does not show any details and as far as Australia Post is concerned they have not received anything. I have since made several requests for info on my order and no one will respond to my enquirys. There doesn't appear to be a phone number online to call and no one responds to email. Terrible service, I HOPE THIS WEBISTE IS NOT A SCAM!!! I look forwards to a response from you ELITE ELECTRONICS...(NOT SO ELITE)
They advertise a product with certain features and then when buying the details change. I tried to return the product or exchange for the actual product but they have advised me of their RETURNS POLICY.
"...Unfortunately, we are unable to accept returns due to 'Change of Mind' or 'Incorrect Purchase' as all sales are final unless of course, the product was found to be faulty or defective abided by the Australian Consumer Law. This does not, however, limit your right under the ACL. It is the buyer's responsibility to ensure the compatibility and suitability of the product prior to purchasing...."
Big mistake purchasing from Elite Electronics
I bought an e-reader from Elite Electronics as a birthday present for my daughter to be delivered to her address. It was a big mistake. I ended up driving almost 150 km to pick it up myself from couriers’ depot Because Elite Electronics would not allow them to leave it in the local post office. Customer service was a waste of time. Return policy is punitive to customers due to very high added charges.
Beware of Returns Policy
I purchased the wrong item for $1,890, my fault. I asked for a refund and then to purchase goods to equal value. I was told NO look at our policy.
Never shop in this company!!!! i bought the drone from this company, too many faulties, the camera doesnt work, when i fly the drone, the button fly away, when i charge, the charger burned like a crap. i asked them for refund, they wont let me refund, they said there was no faulty, i said dont send me back i just want to refund, they said they dont let me refund or my drone will go to dispose. dont shop from this company, never shop again!!
extremely disappointed in returns policy
There is no obvious warning that the products are not able to be exchanged for store credit, especially when they are not a one size fits all item. I requested to upgrade the unused item and was happy to pay the difference and I was advised to sell it on gumtree.
Sells grey import items, difficult to deal with when warranty is needed!!
I have purchased a set of Rockford Fosgate marine 6.5" speaker pods to replace/upgrade my existing pods on a wake boat, they had been installed in the same position as the original ones as per the installation instructions. Ive only taken the boat out a few times due to isolation with COVID-19 about since they have been installed and had noticed there was a bit of water leaking from one of the speaker pods. On further inspection I had noticed that both pods had quite a few cracks where the brackets mount to the pod. I have contacted Elite Elect...ronics with photos and a description of the problems with the pods and let's just say that reaching out to this company for warranty isn't the smoothest of processes. They take ages to respond to your emails, they imply that installation was incorrect and that bolts were over tightened and lead to cracking of pods. The pods were never opened as there was no need to open and so call tighten any bolts from the inside of the pod. I have been notified by a Rockford Fosgate Australia rep that this company sells grey imports. So if you are looking at purchasing anything from this company ask the question if they are a certified reseller of the items you want to purchase through them in case of warranty that may be needed due to failure of the product.
Bought a laptop cooling pad and arrived with 1 fan not working
They asked me to destroy the item and send them a photo for evidence before I get a refund
No response from them yet what a joke
Stay away do not buy their products
SD cards arrived dead and/or fakes
Purchased 2 SD cards a month ago for about $120 from Elite Electronics.
Both cards failed to work out of the box.
Reformatted cards on a Mac.
Both cards still get "card error" when inserted in a F770 dashcam.
Another SD card works just fine in the dashcam, so the dashcam is just fine.
Suggestion that the new cards may need to be formatted under Windows.
Not sure if accurate, however I just want the cards to work so I give it a go.
Formatted under windows....
Questions & Answers
Hi guys I received my Bury S9 Cradle universal 3XL thankyou, just wondering the charge cord is for a Samsung but my phones an IPhone, is there anyway you can send me the one that’ll work for me please
You can purchase an adapter. For example you have an iPhone charger but need to charge a Samsung so u buy the small adapter to allow this to happen.
Hi Shaun, I'm sure you will get an answer to your questions if you email them. If you type Elite Electronics into the search bar, details for them including email will be available. That's how I first got the email address I used to contact them.
Best wishes and hope it works out
Thanks for your message. We'd definitely recommend reaching out to us directly via email with your query, as our Product Review page isn't always monitored in the same way that our email inbox and Live Chat facility on our website are.
We don't have your particular order details handy at the minute, though if you purchased the 3XL Universal Bury cradle, these aren't supplied with an iPhone-compatible adaptor sadly. Bury only includes a micro USB adaptor in the box by default, so a Lightning adaptor would need to be purchased separately if needed for use with iPhone.
We hope this helps, and please feel free to shoot us an email for any further info or assistance regarding the above.
Elite Electronics Team
Do you Still have stock now of the 119 V3 Viofo car cam including gps at $159.00 . thanks Terry
You have to contact Elite Electronics direct via their website
My back upcamera is ñot getting a signal where do I start?
Get an answer from our members and Elite Electronics representatives
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