Excellent. The cheapest electricity you can sign up for! I do not know how Elysian make money?
I do not know how the company will stay in business? Hopefully they do not go bankrupt! Elysian Energy is definitely worth more then 2 Stars!!! I had no problems with customer service unlike other reviews. Their customer service appears to be Australian based and you can actually talk with an Aussie. These people who complain about poor customer service in their reviews have obviously never dealt with AGL or Origin Energy before to complain about poor customer service.
You must consume the full 250kwh every month to make this a fantastic offer....
Look it's worth the hassle... even though it might take you a while to get it right!
Signed up with Elysian in September, wanted to be put on the Single Rate Power Maximiser Plan. Contract had me signed up for the Time of Use plan. Was really... really... hard to get someone on the phone to change it (4hr wait). But it was done and they did switch the offer before the 10 day cooling off, so come 11 days after my change request, I was on their system. Then I received an odd invoice with $80 for the previous month (when I wasn't yet a customer). Called again, was explained that you need to pay the first month's subscription in ad...vance and thats what this charge was. Paid it. First bill came, no surprises and the price was correct (and way cheaper than AGL). Second bill has come, same again, no issues. It took some doing, and I hope they work out the kinks in their sign up flows/customer service, but im very happy we switched over. I would recommend it to family, but i'm nervous that I will end up being the point of contact to fix any and all issues they might have when they sign up. Once I see these customer service issues resolved, I would happily start referring everyone because it really is a great deal!
No problems after 1 year
Been with Elysian for 12 months now. Cost savings delivered as promised. Only one issue with billing which wastes,over quickly. They are a prepaid service so like ALL services you should check your bills, but I’ve never had a problem. As soon as they supply gas I’ll be switching that too.
Great energy company
The switch to Elysian was easy and quick. The billing is broken up into plans and you’re billed on a prepaid amount that one buys each month. The usage is worked out on how much you use and could work as a credit if you use less.
Wholesale prices. Transparent.
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Questions & Answers
Dear Elsyian Consumer/Past Elsyian consume,
Please inform me, does Elysian have any exit fees?
Thank you in advance for your answer.
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