6 questions from our users
the oven does not regulate the temperature looks like the thermostat is not working
had the oven on 120 degrees and it easily reached 190 degrees does not regulates temp can you tell me what is wrong my oven is brand new. if there is something i can check please let me know. once it cools down i will have a look at the thermostat to see if it is not loose or damaged
Why won't the electric grill work
Hi Thomas - can you please contact our customer service team on 1300 307 917 to discuss this in more detail. Thank you
recently purchased this product on the clear understanding that the fanforced could be turned on or off by buttons on the control panel that we saw on the display model at The Good Guys and the one delivered with correct model no. does not have the same buttons and no ability to turn the fan off - not real happy.
could you please explain the reason for this and what can be done about it?
Hi Graham V. - the EM534EI4 is a fan forced electric cooker. The model you may have seen in the shop is the EM534MVI4 which is a gas cooker, and can be used with or without the fan. If you'd like to discuss this further please contact our customer service team on 1300 307 917. Thank you
I have a Emilia cooker as per the model below. Just recently when I turn the oven switch on - even just initially to fan - the switch in the meter box outside trips after about 5 - 10 seconds. This happens on every occasion. Could it be the element or maybe oven switch itself? Advice would be appreciated thankyou.
Tony - Qld
Hi Tony - could you please contact our customer team on 1300 307 917 for further assistance? Thank you
Hi there I have an Emilia duel fuel freestanding stove Model # EM534MV14 my question is the wind up oven timer does not work can you please help me? thank you
You should contact Emilia for assistance.
I am a customer, not a technician.
Hi Maree - please call Sarah in our customer service team on 1300 307 917. She will be able to help you.
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