2Emma Mattress Protector

Emma Mattress Protector Questions & Answers

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Gill
Gill

Can the mattress protector go ove the mattress topper? As we are finding the the topper is moving around on the Emma mattress and we are constantly re cantering it, to thought this may be a solution

Emma Sleep
Emma Sleep   DM   

Hello Gill. Happy Sunday. We are not advising this since the protector matches the size and dimension you had with the mattress, so there is a chance that you will overstretch and ruin the protector if you forcefully include the topper. You may try but again be gentle and careful doing this. Thanks.

John G.
John G.

How much does an emma king size replacement cover cost and can we order it from you

Emma Sleep
Emma Sleep   DM   

Hello John. Happy Sunday. Thanks for reaching us back here when it comes to the pricing of the Emma mattress protector. This is appreciated. Please visit this link, external link  so you can see the exact price for each sizes. You can always order it via our website. Have a great day. Cheers!

John G.
John G.  

Thanks - excellent

Emma Sleep
Emma Sleep   DM   

No problem at all. Our pleasure to assist you here. Cheers!

lc t.
lc t.

Can you put the mattress protector to dry in the dryer?

Stephen D.
Stephen D.  

Sorry I wouldn't know. The one we received we couldn't even fit on the queen size mattress as it appeared to be way too small.. Emma sent us a voucher for a new one after they told us to remove the labels from the original one and place in a charity bin I sent the voucher to the retailer weeks ago still waiting for the replacement.

Emma Sleep
Emma Sleep   DM   

Hi lc t. Washing Instructions. You can machine wash the Emma Mattress Protector at a maximum of 40°C. Please make sure not to iron or bleach the mattress protector. Yes you can dry it using the dryer.

Sue C
Sue C

Hi there, can you put the mattress protector in the clothes dryer.

Emma Sleep
Emma Sleep   DM   

Hello Sue! Thank you for reaching out to us. You can machine wash the mattress protector regularly at 40°C. Tough stains can be removed with detergent or textile cleaner. Urine stains are best removed with vinegar and blood stains are best removed with plain water and soap. Larger stains can be treated with a steam cleaner. Beware of excessive use of water, excess moisture can increase the risk of mold. If in doubt, thoroughly air dry the mattress in a well-ventilated room. -BB

Bond
Bond

What is Thickness of Emma mattress Protector ?

Emma Sleep
Emma Sleep   DM   

Hello Bond. All sizes of our mattress protectors are 25 cm in depth to match the dimensions of the Emma Mattresses. You can definitely take advantage of the 100 Night Trial. If you realize that it is not the right item for you, simply contact our customer service team (support@emma-mattress.com.au) to arrange the return. We will give you a refund for 100% of the purchase price. - MV

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