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Entertainment Book

Entertainment Book (page 4 of 10)

1.4 from 196 reviews · View Statistics

Reviews

  • Transparency
    1.7 (94)
  • Customer Service
    1.6 (87)
  • Trip Completed Yes (11) · No (33)
  • Ease of Booking
    1.6 (33)
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Peter

PeterSydney, NSW

So Bad !!!!!

published

Sack your App Developers. This is undoubtably the worst upgrade of an app I have ever experienced. The user experience has been destroyed. You need to fix this for the user and your clients who are participating.

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Joanne F.

Joanne F.Perth, WA

Still no change to app

published

After a lot of people complaining about the new app and the entertainment book indicating they are taking all comments on board and are looking into fixing the problems it is still the same, can you tell us when the app will be up dated to be more user friendly

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Rubbish new app

published

I'm disappointed that I actually have to give a star... The new look app is rubbish... There was no need to change it, it wasn't broken.... Bring it back PLEASE! We have been Entrainment Book users for many years and won't buy it again with this new app. You can't even contact Entrainment Book.

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linda

lindaMetropolitan Adelaide, SA

NOT VALID?

published

Trying to check out dining offers today and the Entertainment Book cannot find my membership by either email details or phone - is asking for my membership number! Who knows, it was bought digitally!!! I don't know where to go from here!!!

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Bellamy M.

Bellamy M.Sydney Surrounds, NSW

  • 2 reviews
  • 1 like

Membership has disappeared

published

My membership has disappeared and says it's expired. Only bought it in Sept laat year. Very disappointed, they need to fix app or give a refund as for the money I spent I am exceptionally dissatisfied.

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wilson

wilsonGreater Melbourne (Metropolitan), VIC

New Mobile App design is so poor

published

The old mobile App is average and the new App design is so poor. Eg I cannot search for dining place in a suburb. Why display Mac or KFC image?

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Eldfae

EldfaeMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Woeful!

published

After being an entertainment book user for 25 years, and totally happy with the original digital app, I will no longer be buying this. Plus was unable to speak to someone re my issues. So from being an enthusiastic promoter, I cannot recommend this to anyone.

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Teriible

published

Hate the new app. Very difficult and time consuming to navigate. Loved the old app and recommended it to many friends. Definitely won't purchase again if it stays like this

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Kathy

KathyPerth, WA

New App is difficult to use

published

I don’t like the new app. Too many photos to scroll through and no list of local eateries. The map is not easy to use either. Unlikely to purchase again this year.

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Michelle Field

Michelle FieldMetropolitan Adelaide, SA

Membership Disappeared

published

I have noticed the new app and tried to log in with my mobile and doesn’t recognise it Why change it .. it ain’t broke don’t fix it!
I was unable to use last Friday because of your lack of communication in advising this change

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Kathryn

Kathryn

  • 2 reviews
  • 1 like

Bring back the old book

published

I agree with all the reviews here... the new app is total rubbish! There was no reason to change it, it always worked perfectly, I've never ever had a problem with it. I won't be buying the next one unless it's changed back!

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New app is the worst, would give no star if i can

published

Worst app update ever, bring back the old app pls. New app impossible to navigate and search, so confusing. So hard to find surrounding restaurants to redeem, have months to go on my membership. If the app doesnt get improved, defnitely absolutely won't renew again. Waste of this year membership.

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Debra

DebraPerth

  • 25 reviews
  • 16 likes

Don't like the digital version update

published

I can't find eating places in my suburb. The previous version much easier to use. I could put the suburb in and it'd bring up the cafes in that suburb.

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Worst App Change

published

Loved the previous app, it was great distinction between categories, now it feels like menulog or similar apps! Navigation sucks! Redeemed offer value shows max amount, which is incorrect, previous redemption history completely lost upon change, map doesn't distinguish between categories I.e. restaurants... Complete miss and hit! Refusal of the company to acknowledge their complete and utter muck up is even worse! Lost me for next subscription!

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Mary

MaryPerth, WA

Terrible

published

Terrible navigation. Can't find what your looking for. Why fix it when it's not broken. Not sure if I will purchase this again. All my used vouchers have gone missing.

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Ready to ditch Membership!

published

Terrible to navigate, won’t be renewing as cumbersome to use & waste of time. Flow of info & locating restaurants just doesn’t make sense. Filters hard work also, font small. Bring old app back = happy customers!

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Love shopping

Love shoppingMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

App and Digital access

published

Very disappointed. Can’t find anything. Months to go, but you have our money. Very inferior App to the old access. Impossible to navigate. Bring back the book. Refunds needed please.

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Adrian T.

Adrian T.Metropolitan Adelaide, SA

Listen to the people

published

Obviously people working at Entertainment book or app developers never use their product.Vwry frustrating. Location is not always stated. When you go back,you start from the beginning of the list

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linda.godbee.5

linda.godbee.5Hunter Region, NSW

  • 2 reviews
  • 2 likes

ENTERTAINMENT APP RIDICULOUSLY BAD

published

Omg! How bad is this new app. Cannot find anything and all my history has disappeared. Won't be buying this again unless the old app is brought back. NOT HAPPY

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tandersen

tandersenSouth East Queensland, QLD

new app terrible

published

new app terrible to navigate, can't find what looking for or what I have redeemed.
shows on near by
bring back the old app
won't buy again, even though have done so for years

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Page 4 of 10
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Questions & Answers

Stephanie C.

Stephanie C.asked

Can you still log on and buy travel stuff through the website? Used to book hotels and theme park tickets and would like to buy the membership. But only if I can get travel discounts.

1 answer
Debbie
Debbie

Hi I’ve had a look for you and it’s so hard to navigate Very confusing I couldn’t find the travel section as easily as I used too Everything has changed Sorry I couldn’t be of more help They really need to fix this issue

Rodd

Roddasked

Trying to find rottnest fast ferries on the Western Australian version. Booked tickets with the discount now can't find them on this useless app. Any help out there

No answers
Jennifer S.

Jennifer S.asked

If we are going on a 3 week holiday to Darwin. Do you think we would get valuable from purchasing the entertainment book?

No answers
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