If you love your car, please do not go with Enthusiast.
Initially I decided to sign up for Enthusiast Motor insurance to insure my modified Evo as they had the best price. They reply very promptly and helpful before I pay. But after paying, their reply and politeness change straightaway. There are times when I send them an inquiry on Thursday and never gotten a reply the following Tuesday. I had to ring them up to get an answer. Guys over the phone are not very helpful and polite as well. Overall I will not recommend to anyone who love their cars!
Disgraceful and rude. They made it very difficult to get a simple quote. I would hate to see what they are like when a claim in made. I spoke to a guy that told me "I run the joint". If the owner or manger is the way he is I will pass. Very Dodgy
Employees at Enthusiast Motor Insurance are very arrogant, unprofessional and have very poor time management skills. I was also able to make only 1 out of 5 successful phone calls before I was hung up on. I am yet to see how they handle an insurance claim and I don't think I want to quite frankly based on the level of service I have received thus far.. Atrocious!
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|Category||Car Insurance||Car Insurance|
|Coverage Type||Comprehensive||Third Party Property Damage|
|Underwriter||Assetinsure Pty Ltd||Assetinsure Pty Ltd|
|Legal Liability Cover||Included up to $20 million||Included up to $20 million|
|Roadside Assistance||Not Offered||Not Offered|
|Reduced or Zero Excess Windscreen Cover||Zero Excess Optional Extra||Not Offered|
|Choice of Repairer||Allowed||Allowed|
|After Accident Care|
|Hire Car after an Incident|
|Emergency Transport & Accommodation||Included, up to $750 if you are 150km away from where your vehicle is regularly kept||Not Included|
|Towing Costs||Included||Not Included|
|Hire Car after a No Fault Accident|
|Essential / Emergency Repairs||Included up to $500||Not Included|
|Pay As You Drive / Fixed Kilometre Discount||Not Applicable||Not Applicable|
|Hire Car after Theft|
Included up to $1,500 if your annual distance driven is more than 8,000km until:
|Lock and Key Replacement||Included, up to $1,000||Not Included|
|Transit Cover||Not Included||Not Applicable|
|Trailer & Caravan Cover||Included, up to $1,000||Not Included|
|Child Safety Seats and Prams||Not Included||Not Included|
|New-for-old Car Replacement|
The sum insured of the replacement vehicle will not exceed:
|Personal Property Cover||Included, up to $500||Not Included|
|Uninsured Motorist Benefit||Not Applicable||Included, up to $5,000|
|Accidental Loss or Damage|
|Malicious Damage / Vandalism||Included||Not Included|
|Natural Events||Not Included||Not Included|
|Theft or Attempted Theft||Included||Not Included|
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