Exceptional service and product.
I would highly recommend EPC Solar. We installed a 30kw system on our commercial building in Dec 19 / Jan 20 and EPC have not only been extremely efficient but extremely thorough also.
We initially decided to get Solar due to the ACT government rebate offered. Once we decided to proceed, we called one of our retail customers who we knew had also installed Solar. He also used and highly recommended EPC Solar.
From start to finish and ongoing they have been very diligent and great to work with.
We even had a major issue with the ACT governmen...t whereas we nearly didn't receive our rebate as there were a couple of steps to the claim which I had overlooked. This had nothing to do with EPC and EPC had been paid in full. However, the service and help I received from EPC was nothing short of extraordinary to help me rectify the problem and successfully claim the rebate. I believe one of the reasons I was successful, is the ACT Government were fully aware of the quality and thoroughness of EPC Solar's work which I suspect helped my claim. Further, the modelling for projected savings we received from EPC Solar prior to authorising the installation has been very accurate.
A Most Unsatisfactory Experience - Would Not Recommend
I would not, could not recommend EPC Solar Canberra, ever. Our experience of EPC installing our Off-Grid system has been one long, harrowing ordeal. From 2017-2019 it has been all empty promises, excuses and very little change.
EPC Solar installed our Off-Grid Solar and the system still does not operate properly nearly two years later. We have had to chase and chase EPC right from the start. The system they installed is not even the system we were quoted on, they forgot to order it. The warranties weren’t even sent in until we chased them up.
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|Category||Solar Panel Installers and Solar Retailers|
|Services Provided||Installer and Solar Product Retailer|
|Clean Energy Council Recognition||Accredited Installer and Approved Retailer|
|Solar Connection Type||Grid-Connected and Hybrid|
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