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Equifax

Equifax Questions & Answers

1.1 from 269 reviews

4 questions from our users

Jacko

Jackoasked

Today i purchased a phone plan and I lost 60 points for that credit check. Is that normal?

2 answers
BruserSnr
BruserSnr

Seems to be normal for Equifax. Sorry, I'm being sarcastic. Seriously, it is normal for accesses and enquiries to be noted on your file. I'm not sure how they can justify point loss for it, though.

Ccc
Ccc

10-15 points for each telco credit check (approx).


Kyliefirfilioni

Kyliefirfilioniasked

Is anyone knows how can I ban all my bank transactions?

2 answers
Lilaclue
Lilaclue

I would contact your bank and ask them. If they are using your credit card, cancel it and have it replaced perhaps.

Cuddie
Cuddie

I have had the same problem with Veda a few years ago , on contacting my Bank I was told to cancel the card involved which did stop the mongrel thieves from accessing more of my money...........


kwv42

kwv42asked

Could you please tell me the contact number?

As all I had was a email, even those on their website they said they can be contacted by phone.

5 answers
lexxel
lexxel

they do have a phone number somewhere - however they have made it nearly impossible to find due to the aspects that they are a completely dishonest company

Veda declares legal statements upon investigations to FOS (Financial Ombudsman Services), yet I have tape recordings of Veda making statements to me directly on the phone that turns their statements made upon legal investigation as complete fraud.

Be aware if you do manage to speak to them on the phone, tape record them as they are completely dishonest

0403118706
0403118706

1300 762 207

kwv42
kwv42

After trying for a number of months.

It is impossible to contact Veda via call centre as I rang the number for declined application it was sales, I ask for customer service I was given the sales number again, another number I was given had a recorded message saying this number was disconnected and another number was a company not Veda or part of Veda.

But I found a email address from The Financial Ombudsman Service and it is customerrelations.au@veda.com.au


Mary

Maryasked

How do you contact this company?????

5 answers
lexxel
lexxel

to contact this company, their details are on their web page and a google search will bring you their web page. However please note, this company has committed fraud against me and fraud to other businesses while they still make income in doing so.
Everytime I rang the company, they said they had a memo to cancel the call, on web organizations like scambook.com they expressed lies and to the ombudsman office they had committed fraud when they stated lies. This company is dishonest and violates people's personal lives, they don't even care when they violate peoples health and cause damages. Be also advised that the ombudsman office FOS allows fraud to happen, however if you personally stated a lie to FOS they would seek charges on you but allow Veda Advantage to lie and commit fraud.

kwv42
kwv42

Since contacting them through the phone is impossible especially as staff in overseas call centres transfer you to a number that has been disconnected, give you a number that puts in back to the same call centre that gave you the number before etc

I found a email address from The Financial Ombudsman Service and it is customerrelations.au@veda.com.au or Registrant Contact Email zain.buksh@vedaadvantage.com

Alanna Todd
Alanna Todd

I rang them back on the number they rang me trying to scam information and subscriptions its (03) 8256 6715.


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