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Equifax

Equifax

1.1 from 324 reviews · View Statistics

Reviews

1.1

324 reviews
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    Ardy
    ArdyBallarat
    • 2 reviews
    • 2 likes
    • Verified

    The customer service was great

    published

    I had a problem with my score which eventually led to a correction being made by Equifax, and I am very unhappy still with the company being lazy in collecting the data from CBA and Macquarie. However, when I called Equifax, the phone respondent was very patient and helped me realising some stuff which I would never know about how banks delay reporting to Equifax as mandated by the law and known as CCR.
    Her advice was great and am very happy of her help. I am premium member of Equifax as well. Not sure if this has anything to do with the service or not.

    • Verified

    outstanding product!

    published

    Helps me track my credit score and protects my identity. Website is very easy to navigate and customer service was good when I called. I recommend it.

    See all Equifax reviews

    Questions & Answers

    Rachel
    Rachelasked

    Um money from my account I'm not understanding why nvwho you ppl are plz explain

    No answers
    John D
    John Dasked

    Hi, i was looking at requesting a free credit report but it looks to me like the main aim here is just data collection on applicants. Could you please let me know where you send all of the requested personal information please?

    No answers
    Jacko
    Jackoasked

    Today i purchased a phone plan and I lost 60 points for that credit check. Is that normal?

    2 answers
    BruserSnr
    BruserSnr

    Seems to be normal for Equifax. Sorry, I'm being sarcastic. Seriously, it is normal for accesses and enquiries to be noted on your file. I'm not sure how they can justify point loss for it, though.

    Ccc
    Ccc

    10-15 points for each telco credit check (approx).

    See all Equifax questions

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