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Ergoflex Memory Foam Mattress

Ergoflex Memory Foam Mattress Questions & Answers

Queen, King, Double, etc...
4.7 from 1,332 reviews

71 questions from our users

Phil

Philasked

Memory Foam Mattress King

I purchased a Queen mattress in 2014 and now purchased a King in 2019. In the newer 2019 model my mid-lower back bottoms out the memory foam as soon as I lie on my back, whereas the 2014 one felt firmer and took longer to mold. I'm waking up in the night a lot to move around because it's hurting my back. Consequently I don't know if I'm getting the support I need and am waking up with a sore back. What's changed since previous models?

No answers

Sara G.

Sara G.asked

Is it possible to purchase the wooden base seen in the photos?

No answers

Anne J.

Anne J.asked

Can you put a pillow top on top of Ergoflex mattress

3 answers
Mrs Davies
Mrs Davies

You could but I dont know why you would need to. It's much more comfortable than a pillow top!

Allan
Allan

Not sure about a pillow top. However, we bought an Ardor High Loft Mattress Topper from Harris Scarfe (about $80 on special) and that works well. Makes a great mattress even better. Like sleeping on a cloud!

Ergoflex
Matthew W.Ergoflex

Hi Anne, thank you for your question. Some customers do use additional toppers, overlays with our mattresses. It's very much a personal choice, and whatever feels comfortable for you.


Jan

Janasked

Can the ergoflex mattress be used on an ensemble base (queen size)?

2 answers
E M C
E M C

Hi Jan, I’m not an expert but I would think that if your ensemble base is firm then the ErgoFlex mattress would be OK but perhaps you should ask the distributor. Mine is on a slat base.
Kind regards,

Ergoflex
Matthew W.Ergoflex

Hi Jan, thank you for your question. Yes - Ergoflex® memory foam mattresses can be safely used with all types of beds, even adjustable electrics and ensembles. So you do not need to change your bed frame. We would however advise that whilst it is ok to use Ergoflex® memory foam mattresses with a slightly sprung bed base it will perform better on a solid slatted bed frame.


Brooksie

Brooksieasked

Memory Foam Mattress King

How do we spin this mattress without killing ourselves because it has no loops/ handles or lugs like normal mattresses? We are in our mid to late 70's and I see a major problem looming.

2 answers
Alana
Alana

I don't think you are supposed to.

Brooksie
Brooksie

It is recommended by the manufacturer. I'm not saying to flip it over but to spin it top to toe


Brooksie

Brooksieasked

Memory Foam Mattress King

How do we spin the mattress without killing ourselves as it has no loops/ handles or lugs like normal mattresses do. We are in our middle and late 70's. I see a major problem looming.

No answers

Diane

Dianeasked

How much does the Ergoflex mattress weigh?

1 answer
Ergoflex
Matthew W.Ergoflex

Hi Diane, the single Ergoflex mattress weighs, 24kgs, the double 37kgs, the queen 39kgs and king 40kgs. Regards, Ergoflex.


Sandy

Sandyasked

Can A euro king mattress be suitable for a king frame

2 answers
Becky
Becky

Hi Sandy,
I have a queen frame so purchased the queen mattress. I would suggest contacting the company directly to receive a guaranteed answer.

Ergoflex
Matthew W.Ergoflex

Hi Sandy, you can place a Euro King mattress on a king frame and it will sleep well. However the Euro King is only 160x200, a king frame wider and longer in size. You will therefore have space on the fame at either end and sides of your mattress. A king mattress or two long singles would be the ideal choice for a king frame.


Michele S

Michele Sasked

Does the mattress come in soft/Medium?

2 answers
Dawne
Dawne

We have the mediam firm and we find that soft but supportive

Dawne
Dawne

We have the mediam firm and we find that soft but supportive


Donna R

Donna Rasked

My husband is heavy 180kgs would this mattress be suitable?

2 answers
Jane . H.
Jane . H.

Hello Donna,
I think they suggest up to 120kg. If you go to the website you can email them to ask about that question. I hope this helps
Jane

Dawne
Dawne

Hi Donna ..if you get in touch directly with Charlie he may be able to advise you


Jojojojo

Jojojojoasked

Has anyone ever had problems with this mattress and do they honour the 30 night trial? If so is it a nightmare to send back?

1 answer
Ian C
Ian C

It would be hard to package to send back as it comes like shrink wrapped in a plastic bag and once opened it expands up to its full size. No way would you ever get it back in that bag again. You would need to get a mattress bag to send it back - I believe Bunnings sell them.


Sanjida

Sanjidaasked

Would you recommend buying a Tempur or Ergoflex memory foam mattress?

1 answer

I have slept on a tempur mattress as well, and I can seriously not feel any difference. In the end it was the price of the Ergoflex mattress that won us over. For us it was bargain! Would highly recommend.


Mm.

Mm.asked

Question for ergoflex,

Our mattress got molds because of the moist that was built up between the mattress and bed frame while using heater inside the room. What can you recommend for the removal of moulds and its stains? The bed surface is already exposed for almost a week to air and sun. Mould stains are still there. Please help asap. Thank you in advance.

1 answer
Ergoflex
Matthew W.Ergoflex

Dear Mm, please contact our customer support team on 1300 791 753 at your earliest convenience. Kind regards, Ergoflex.


Dors

Dorsasked

Need to know if this will suit a male who is overweight about 150k He has tried to sleep on the foam matresses but it is nearly impossible for him to change position. We bought about 10 yrs ago a mastress with firm sides that was suppose to help the matress keep its shape. cost was $3000 back then. Just want somethig he can lay on and get up and turn over easily. We are lucky to have bought a very strong iron bed and its in good shape. He really does not need a matress he will sink into.. So is this a suitable matress for him or not?

3 answers
Emma W
Emma W

I've no idea how suitable this is for that weight. I can only give the benefit of my experience: When I first bought this mattress I was over 120kg and found there was no problem "sinking" into the bed. We had no springs on the bed frame that supported it - it was a solid base ensemble which I would think is important. I have now lost 45kg and the bed still suits me - there is no lasting indent from the weight I used to carry.

Dors
Dors

Thanks Emma. But I really need an answer for him being able to change positions. I feel that being a matress that moulds to the bodeey it would take away the rolling over easily in the bed.. I hope there is an answer out there as I am really interested for myself.. but need to consider my Husband..

Ergoflex
Matthew W.Ergoflex

Dear Dors, thank you for your question. To ensure ongoing maximum performance from an ErgoFlex mattress and longevity of use, we recommend as a precaution that the mattresses are suitable for persons up to approximately 114 kg or 252 lbs in weight or a combined weight of 190 kg or 420 lbs. Performance of the foam may therefore be affected by the weight as indicated above. Indeed your husband may find the mattress softer to sleep on than others and thus nsuitable for his needs. Kind regards, Ergoflex.


Bryan L

Bryan Lasked

I wonder if you might tell me something about Ergoflex in the context of our experience with Tempur. 8-9 years ago we bought what I think was called a Tempur Celebrity based on advice in-store. We have bad backs and once it softened up it became clear that we had been given bad advice. So after months of fighting with the store we got a replacement (And much firmer) basic Tempur 20.

For the first couple of years it was perfect but over time it got softer and softer. No visible dints to trigger a warranty claim but just lacking support/sponge-like. For some years it was fine in winter and too soft in summer leading to back pain. This winter it hasn't even hardened up so we know it's done.

My question to you is whether we are likely to experience similar with Ergoflex and how your warranty deals with this scenario. I see that "normal softening" is not covered but I take that to mean the first few weeks/months , not becoming like a sponge after 2-3 years..

Cheers

Brent

3 answers
Strawberry
Strawberry

Hi, we had the same problem with Tempur and living in Tassie was even worse, so, so hard to sleep on in Winter. We now have Ergoflex Queen and it is perfect summer and winter, would not go back to any other brand of mattress

Heath
Heath

Hi Bryan, I've had no trouble at all with my Ergo flex mattress. 5 years on it's just as good as when we first got it.

Meis
Meis

Our ergoflex did the same as what you are describing with Tempur. It was way too hot in summer and winter and it softened after 2 years. We are going back to futons.


Tina

Tinaasked

I have an adjustable bed frame so I am glad that the mattress can be used on these. I have only one question. I find it very hard as I have a genetic myopathy, which effect my back muscles and legs. Plus I also find it very hard to regulate my body temp. Memory foam makes me overheat in Summer but I find works well for me in winter. Is it right when I say the Ergoflex foam is the new gell infused foam? Better for body heat regulation?

3 answers
Burga
Burga

Hi Tina,
I'm sorry but I'm not sure if the ergoflex is gel infused. I've heard of another online mattress company which I think have the gel infused foam and they are called 'sitting duck'. They actually offer a 100 day trial period. There are a few other online companies as well you might want to look into.
Hope this helps.

Tina
Tina

Thankyou for your quick response. I will look further into that. I appreciate your time. Kind regards

Meg
Meg

Not sure if they are gel infused, but one of my concerns was how hot the mattress might get. Cue menopause, hot flushes and extreme night sweats! So far so good though. Have had a couple of night sweats, but nothing to do with the mattress and everything to do with hormones. Having said that, it is winter so I have not yet slept on it during summer, but hopeful it will perform well.


luciano

lucianoasked

We are buying an adjustable queen size base. Will the ergoflex queen size mattress work on this base?

2 answers
Ergoflex
Matthew W.Ergoflex

Dear Luciano, thank you for your question. Our mattresses can be safely used with all types of bed bases, including adjustable electric bed frames. In fact we have thousands of customers both here in Australia and across Europe who choose to use our mattress with adjustable bases. Please reach out to us if you require any further information. Regards, Ergoflex.

Rona G.
Rona G.

I have not had experience with an adjustable base but the company seems to think it will be okay. We still use the base for our old inner sprung mattress and it is fine with that. Every morning my husband and I wake up and say, "isn't this mattress just SO comfortable!" It is so lovely and warm too.


Stella

Stellaasked

Is there any extra cost for returning?

1 answer
Ergoflex
Matthew W.Ergoflex

Hi Sam, delivery and returning an Ergoflex mattress is free from all locations in NSW, VIC, ACT and SA as well as the Gold Coast, the Sunshine Coast, Brisbane, Darwin, Perth and most of Tasmania. Please visit the 'Delivery' page on our website for precise delivery options for your address and for exclusions to this policy. Alternatively please feel free to contact us directly for more information. Regards, Ergoflex.


Annette Bevan

Annette Bevanasked

Hi there do you have the equivalent mattress to Tempur Pebble - Medium ?

2 answers
hermi1
hermi1

I'm not sure what the equivalent is sadly but I'd say it's a medium firmness (which is a very subjective thing I know as everyone enjoys a different level of firmness)

Ergoflex
Matthew W.Ergoflex

Hi Annette, thank you for your question. The Ergoflex mattress is classed as medium/firm, and the density of the memory foam has been carefully developed to provide optimum comfort which most people in AU and the UK find is to their preference. Our customers inform us that we are firmer than the Tempur Cloud but softer than their Original model. Don’t forget we have a 30-day trial so you are welcome to trial our mattress for suitability. Regards, Ergoflex Australia.


Alfreddo

Alfreddoasked

Wondering if this foam allows smooth turning for a larger person with bad back and frozen shoulder? Have tried DeStill pocket sprung mattress but wouldn't recommend. Jane

2 answers
Regine
Regine

Sorry Jane for late reply. The mattress is not light but lighter than a normal innerspring mattress - well, lighter than the one I had. It is definitely a two man job to turn the mattress - mine is King size so it is a little tricky. My understanding is that it needs to be turned every 3 months for the first year. After that, maybe once a year. We had a single mattress as well and I could do that on my own but I don't have a shoulder problem. So, not sure how you would handle it. Hope this is of some help.

J Gibson
J Gibson

You rotate it every 3 months not flip it so you shouldn't have an issue.


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