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Esatto ETLW70B

Esatto ETLW70B

 VerifiedMPN: ETLW70B
Esatto ETLW70B
2.3

8 reviews

Positive vs Negative
37%63%
Build Quality
2.3
Value for Money
3.1
Ease of Use
3.4
Cleaning & Maintenance
3.0
Noise Level
2.8
8 reviews
shanks n.
shanks n.WA11 posts
 
Ease of Use
Cleaning & Maintenance
Noise Level

I wish I could provide a 0 star rating for this. This was purchased brand new through appliances online. It comes with a 2 year warranty but it was not very clearly stated that you get an additional 1 year warranty by registering the product within 90 days of purchase. Product started failing with the dreaded E3 error code after 2 years and a… Read more

little bit. As the washing machine is not worth repairing and is just outside of the 2 year warranty we had to resort to purchasing another one instead. Absolutely shocking product quality and it's apparent that there is a defect in this machine which Residentia group does not want to take accountability for. I tried explaining that to the support person and the fact that reputational/brand damage will occur if they don't resolve this for customers but I kept getting told that since it's just over 2 years they cannot help me. Even if I did get the extended warranty and the product failed just after 3 years, it's still not acceptable quality especially since I can see online that multiple people are having the same issue with the E3 code. Residentia group should have done the proper thing and still provided a satisfactory resolution considering how old the washing machine was! I recommend not to buy anything from Residentia group if they will put such minimal effort into resolving reasonable product quality issues like this.

Maree M.
Maree M.4 posts
 

Leaking – Purchased this washing and on the very first load it leaked everywhere, tried again the next day... and it leaked again. apparently this machine will always leak with a full or nearly full load as it splashes out of the drum and down the sides.. Rang the supplier and was given a refund Show details

Glenn B.
Glenn B.NSW
 

Leaks like a sieve – Machine has been leaking since 3 months. At 6 month point it won't hold any water in the tub. It's only purpose is to wash clothes. This is not something the machine can do. It also has no area for softener Show details

Steven
StevenVIC
 

FANTASTIC – I've had expensive washers (electronics mess up & your up for hundreds) & second-hand cheap washers (that last for ages), but this little ESATTO 7KG TOP LOAD WM is the best. Nearly half the size (on the outside) of my previous washer, but takes my king size sheets & doona cover with no problems. I've been using it for 2 months now, and I couldn't… Read more

be happier. Everything works great, great wash everytime, spins clothes dry with no tangling, quick, & every program you could need. Or just whack em in add detergent & softener, hit power then start and it'll work it out for you. For $400 you'd be mad to buy anything else. Oh yea, I ordered on the 7th & it was delivered on the 8th. They updated me every 1/2 hour about the delivery, the bloke came in, fitted it, tested it, took the old one away in 20 mins. Bloody fantastic. A++

Mat257
Mat25710 posts
 

Disgusting. Relentless. Faulty. E3 Obsessive – I bought this machine yesterday. The first quick load went through no issues. The second load all the problems began with the E3 code being activated. No matter what type of load, no matter where the machine was located, no matter what the E3 became relentless, obsessive and mentally draining. The support and encouragement just wasn't forthcoming.… Read more

I've asked for an immediate return. I don't care for the $384. I want people to avoid Appliances Online, Esatto and Residentia Group - see any of the 3 just don't purchase. Trust me. It's been the worst new appliance experience I've ever had. It's floored me into depression. Please boycott all 3 organisations and their products. The one star rate is way too high.

Daniel
Daniel7 posts
  Verified

Not a good machine – On delivery day of this machine, two buttons wouldn't work and the hot water valve wouldn't let hot water flow into machine. Had another one delivered next day. This replacement machine would leak water from bottom of machine on essentially every cycle. Controls are extremely annoying where you cannot change anything but the water level once… Read more

you've pushed start without turning it off and back on. Opening the lid would deliver a constant high pitched beep noise that won't stop (even if you then close the lid) until you press start button. Constantly assumes I want to run at least 2+ rinse cycles no matter the water level (such a waste of water). The wash cycle is aggressive and the spin cycle is LOUD (need to close laundry door to tolerate) and the clothes come out tangled every time. Wash/Rinse cycle run times aren't that customizable at all.

On top of that, dealing with the leaking issue with Esatto was a nightmare. It took almost two months from first call (to report leak) to get someone out to look at it. Phone calls would frequently go under answered, despite the message saying I'd be waiting about 2 minutes, which turns into 20 minutes and then tells me no support is available. I almost cried happy tears when I was able to finally return it.

PLEASE spend a little extra and get a reputable quality machine, don't make my mistake.

Esatto
Esatto    

Hi Daniel, sorry to hear of your issues and experience. We… Read more

Susannah Birch
Susannah BirchQLD11 posts
 
Build Quality
Value for Money
Ease of Use

Reasonable Machine, Issues with Fluff – We are a household with one adult and two school children. Recently upgraded to this machine from an older top loader and we've been using it for about three months now. We usually wash school, office and home clothes (no heavy duty dirt). The average cycle time is around 50 minutes, which is fine. I've tried a few other settings but standard… Read more ·  1

ones seem to work just as well.

So far it's not bad overall and washes well. However, there are two issues. 1. Even when clothes are correctly sorted and the lint trap is regularly cleaned, it's not uncommon for the clothing items to come out with lint and fluff on them. Not great when I need work clothes and I have to run them through the dryer to get the fluff off. 2. The lid is a strange design. The lid bends in the middle, making it a little annoying to put down. I'm also concerned it may be more likely to break than a normal flat lid.

As we've only had it a short time, more experimentation and use may lead to better outcomes with fluff. Hopefully we'll be using this machine for at least another five years, fingers crossed!

Graham R.
Graham R.NSW2 posts
  Verified

Esatto Top Loading Washing Machine – Nice looking, very practical size for average family. This unit cleans great, plenty of options to use, and good on water saving. 3 Star water rating and approx. 99L for a full wash. Energy rating is only 2 stars, but I cant say I have seen jump in my usage, (two loads a day avg). The barrel does bang around when clothes are not perfectly… Read more ·  1

balanced, but the cycle continues to the end. Final spin can leave clothes a little more damp than front loaders. I like the ability to add a after thought item to the wash, cant do that with front loader. Over all I do like this unit, and would replace with the same brand if the occasion arose.

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