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Esena Energy

Esena Energy

5.0 from 36 reviews · View Statistics
See the Best Air Conditioning & Heating Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Esena Energy

Reviews

5.0
26 reviews
5
(25)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (24)
  • Product Quality
    4.9 (24)
  • Return Claim MadeYes · No (25)
  • Customer Service
    5.0 (25)
  • Warranty Claim MadeYes · No (25)
  • Purchase Price$509.00
  • Rates and Fees
    4.9 (10)
  • Job Satisfaction
    5.0 (15)
  • Timeliness
    4.9 (16)
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Kristen and Teresa
Kristen and TeresaMetropolitan Adelaide, SA
  • 5 reviews

Solar panels

published

Very happy with the service and the system put in. The general manager went above and beyond for us and we are very grateful. The process was quick and they worked around us to get the job done.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Bodge
BodgeMetropolitan Adelaide, SA
  • 2 reviews

Great Service

published

We had 2 x 2.6kw Carrier Split Systems installed in the kids rooms through Esena. Dominic the sales consultant was excellent, keeping us updated at every step of the process. These little units are perfect for small/medium rooms and I can’t believe how little power they use. I would highly recommend Dominic and Esena and would happily use them again!

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$799.00
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Karen R.
Karen R.Metropolitan Adelaide, SA

Carrier A/C Awesome Deal!

published

Fabulous service and the best deal on our new Carrier A/c. Highly energy efficient unit, will save us $$. Professional installers, clean and tidy. I highly recommend Esena Energy. Thanks Dominic and team for a great experience.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Carrier
Warranty Claim MadeNo
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Lorraine B.
Lorraine B.Metropolitan Adelaide, SA

Very happy with my new split air-conditioning. Good communication from company and staff. Very happy customer

published

Very happy with staff and company communications. Installation men very professional. Dominic from the first call was very professional and followed thru with every step. Young men who did the installation were friendly and explained the workings of the air conditioning very well. The 2 young electricians were very friendly and officiant. Very happy customer

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.25 KW
Warranty Claim MadeNo
Purchase Price$915.00
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Paul D.
Paul D.Metropolitan Adelaide, SA
  • 3 reviews
  • Verified

No more sticky sleepless nights.

published

Whole process effortlessly smooth..prompt top installation. Manager always ready to please, and product so efficient ..humid days are history.
Wish I had split units 30 years ago..subsidised scheme made it all possible.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
4/5
Customer Service
5/5
Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Lorna V.
Lorna V.Metropolitan Adelaide, SA

Great service

published

Highly recommend this company. Service was great, as were the installers and the end product. I had to delay installation, but they were happy to do this and to retain the original quoted price.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size3.5 KW
Warranty Claim MadeNo
Purchase Price$1,500.00
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Kevin
KevinCentral Highlands and Goldfields, VIC
  • 2 reviews

Awesome company and installing team.

published

I got permission through from HousingSA to have my Split level aircon installed on Tues. Dominic Beshara arranged for partial installation for today 4/3/22. Absolutely rapt that job was completed in 3 hours. Installer and electrician friendly, professional and very inclusive to me as a trans person. High praise to Esena Energy for providing this opportunity to people on concession to be able to afford split level air-conditioning.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$890.00
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Suzy
SuzyMetropolitan Adelaide, SA
  • 2 reviews

Best value for money

published

From my first enquiry to completion of installation Dominic was extremely helpful and professional. I was impressed by his follow up and assistance throughout the entire process. The installation team Steven & Todd were very helpful and cleaned up beautifully

Value for Money
5/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
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Ange
AngeMetropolitan Adelaide, SA

Great deal & Service

published

The Air conditioner deal experience was easy from start to finish .
They were informative & patient. The technicians were punctual polite & through. I would recommend if you need an air conditioner

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Jason Payne
Jason PayneMetropolitan Adelaide, SA

Perfect airconditioner

published

Hi jus recently purchased the carrier 2.6kw spilt system from esena energy Clarence park had it installed yesterday extremely happy with the unit was pleasantly surprise on jus how powerful and efficient the system is for the exceptional Price. Would like to say big thank you to Dominic for his exceptional customer service always keeping me updated with the progress of the order and to the the installers great job again exceptional customer service, willing to go above and beyond to accommodate all in all carrier and esena energy great partnership together servicing the needs of South Australia. cheers Jason Payne

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$890.00
Esena Energy
Dimitri N.Esena EnergySend a private message
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Elisabeth
ElisabethMetropolitan Adelaide, SA

Esena split system purchase and installation.

published

We really love our new split system, it is so quiet and cools beautifully. I highly recommend Esena, their customer service throughout was excellent and the whole process from start to finish was easy. A big thank you to Dominic who truly went above and beyond! I would definitely recommend Esena to anyone.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Esena Energy
Dimitri N.Esena EnergySend a private message
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Fang M.
Fang M.Metropolitan Adelaide, SA
  • Verified

Fabulous service from start to end. These guys know their stuff

published

Got a call from their GM Dom after a friend recommended to capitalise on the rebate program by the government. Plenty of their ads available on Facebook also. Got booked in and the whole process was so smooth. They even followed up when I got some of the pictures taken wrongly at my side. Really good and clear management if expectations. Highly recommend them

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size1.8 KW
Panel Purchased Carrier
Warranty Claim MadeNo
Esena Energy
Dimitri N.Esena EnergySend a private message
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Sarah of Adelaide
Sarah of AdelaideAdelaide
  • 7 reviews
  • 3 likes

Esena air conditioning

published

Amazed by the professionalism and efficiency of the installation of the carrier split systems.Communication with the service has been excellent from the beginning all thanks to an outstanding sales representative who was is truly knowledgeable,Thanks Dominic .They kept us updated with the progress of the order and the exact date and time for installation .I will definitely recommend them to friends and family.Thanks for a great experience Esena.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Esena Energy
Dimitri N.Esena EnergySend a private message
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Brian
BrianMetropolitan Adelaide, SA

Air Conditioner Instalation

published

I received prompt courteous attention to resolve and correct operation of the installed A/c by another company.
I am very satisfied with the new A/c and its operation. Perfect. Staff at Esena excellent.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Not applic
Warranty Claim MadeNo
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Vicki
VickiMetropolitan Adelaide, SA

Fantastic Work

published

Installation of air conditioner went perfect works great highly recommend good communication with company answered all my questions I had I especially liked the price of it . Very professional Happy Customer

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

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Details

CategoryAir Conditioning & Heating Services and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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