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Esena Energy

Esena Energy

5.0 from 39 reviews · View Statistics
See the Best Air Conditioning & Heating Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

5.0
29 reviews
5
(28)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (27)
  • Product Quality
    4.9 (27)
  • Return Claim MadeYes · No (29)
  • Customer Service
    4.9 (29)
  • Warranty Claim MadeYes · No (29)
  • Purchase Price$880.91
  • Rates and Fees
    4.8 (14)
  • Job Satisfaction
    4.9 (19)
  • Timeliness
    4.8 (19)
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Arvinder S.
Arvinder S.
  • 2 reviews
  • 1 like

Great Customer service at affordable price

published
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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This is absolutely good

published

I must recommend to everyone through Dom who has provided me information about MiDEA Aircon and installation. Dom is a information bank . Good job Dom you are an amazing person.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.5 KW
Panel Purchased MiDEA
Warranty Claim MadeNo
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Absolutely awesome i should have done this years ago

published

I would highly recommend esena energy the service and contractors were absolutely fantastic no hidden agenda the whole deal was so spot on i am very very happy with their products thank you to all involved in my purchasing and installation from esena energy

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Return Claim MadeNo
System Size5 KW
Panel Purchased 2 carrier split systems 5kw and a 3.5kw
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Kristen and Teresa
Kristen and TeresaMetropolitan Adelaide, SA
  • 5 reviews

Solar panels

published

Very happy with the service and the system put in. The general manager went above and beyond for us and we are very grateful. The process was quick and they worked around us to get the job done.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Bodge
BodgeMetropolitan Adelaide, SA
  • 2 reviews

Great Service

published

We had 2 x 2.6kw Carrier Split Systems installed in the kids rooms through Esena. Dominic the sales consultant was excellent, keeping us updated at every step of the process. These little units are perfect for small/medium rooms and I can’t believe how little power they use. I would highly recommend Dominic and Esena and would happily use them again!

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$799.00
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Karen R.
Karen R.Metropolitan Adelaide, SA

Carrier A/C Awesome Deal!

published

Fabulous service and the best deal on our new Carrier A/c. Highly energy efficient unit, will save us $$. Professional installers, clean and tidy. I highly recommend Esena Energy. Thanks Dominic and team for a great experience.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Carrier
Warranty Claim MadeNo
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Lorraine B.
Lorraine B.Metropolitan Adelaide, SA

Very happy with my new split air-conditioning. Good communication from company and staff. Very happy customer

published

Very happy with staff and company communications. Installation men very professional. Dominic from the first call was very professional and followed thru with every step. Young men who did the installation were friendly and explained the workings of the air conditioning very well. The 2 young electricians were very friendly and officiant. Very happy customer

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.25 KW
Warranty Claim MadeNo
Purchase Price$915.00
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Paul D.
Paul D.Metropolitan Adelaide, SA
  • 3 reviews
  • Verified

No more sticky sleepless nights.

published

Whole process effortlessly smooth..prompt top installation. Manager always ready to please, and product so efficient ..humid days are history.
Wish I had split units 30 years ago..subsidised scheme made it all possible.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
4/5
Customer Service
5/5
Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Lorna V.
Lorna V.Metropolitan Adelaide, SA

Great service

published

Highly recommend this company. Service was great, as were the installers and the end product. I had to delay installation, but they were happy to do this and to retain the original quoted price.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size3.5 KW
Warranty Claim MadeNo
Purchase Price$1,500.00
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Kevin
KevinCentral Highlands and Goldfields, VIC
  • 2 reviews

Awesome company and installing team.

published

I got permission through from HousingSA to have my Split level aircon installed on Tues. Dominic Beshara arranged for partial installation for today 4/3/22. Absolutely rapt that job was completed in 3 hours. Installer and electrician friendly, professional and very inclusive to me as a trans person. High praise to Esena Energy for providing this opportunity to people on concession to be able to afford split level air-conditioning.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$890.00
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Suzy
SuzyMetropolitan Adelaide, SA
  • 2 reviews

Best value for money

published

From my first enquiry to completion of installation Dominic was extremely helpful and professional. I was impressed by his follow up and assistance throughout the entire process. The installation team Steven & Todd were very helpful and cleaned up beautifully

Value for Money
5/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
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Ange
AngeMetropolitan Adelaide, SA

Great deal & Service

published

The Air conditioner deal experience was easy from start to finish .
They were informative & patient. The technicians were punctual polite & through. I would recommend if you need an air conditioner

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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M.ADEY
M.ADEYMetropolitan Adelaide, SA

SPLIT TYPE AIR CONDITIONER

published

We had it installed on a hot humid day and when we switched it on we were pleasantly surprised how much a difference it made compared to the evaporative system we previously had. Our installer Steve was very friendly/knowledgeable and explained the system in detail which I found helpful. The only downside was that when the original quote was done it didn't include an additional cost of $500 for a condensation pump which the salesman should have been aware of. The invoicing system was confusing as well due to some parts excluding / including the GST

Value for Money
5/5
Product Quality
5/5
Trustworthiness
4/5
Customer Service
3/5
Rates and Fees
3/5
Job Satisfaction
4/5
Timeliness
4/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeNo
Purchase Price$4,600.00
Esena Energy
Dimitri N.Esena EnergySend a private message
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Jason Payne
Jason PayneMetropolitan Adelaide, SA

Perfect airconditioner

published

Hi jus recently purchased the carrier 2.6kw spilt system from esena energy Clarence park had it installed yesterday extremely happy with the unit was pleasantly surprise on jus how powerful and efficient the system is for the exceptional Price. Would like to say big thank you to Dominic for his exceptional customer service always keeping me updated with the progress of the order and to the the installers great job again exceptional customer service, willing to go above and beyond to accommodate all in all carrier and esena energy great partnership together servicing the needs of South Australia. cheers Jason Payne

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$890.00
Esena Energy
Dimitri N.Esena EnergySend a private message
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Elisabeth
ElisabethMetropolitan Adelaide, SA

Esena split system purchase and installation.

published

We really love our new split system, it is so quiet and cools beautifully. I highly recommend Esena, their customer service throughout was excellent and the whole process from start to finish was easy. A big thank you to Dominic who truly went above and beyond! I would definitely recommend Esena to anyone.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Esena Energy
Dimitri N.Esena EnergySend a private message
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Details

CategoryAir Conditioning & Heating Services and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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