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Esena Energy

Esena Energy

5.0 from 39 reviews · View Statistics
See the Best Air Conditioning & Heating Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

5.0
34 reviews
5
(33)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (31)
  • Product Quality
    4.9 (29)
  • Return Claim MadeYes (0) · No (28)
  • Customer Service
    5.0 (33)
  • Warranty Claim MadeYes · No (33)
  • Purchase Price$1,349.50
  • Rates and Fees
    4.9 (15)
  • Job Satisfaction
    5.0 (22)
  • Timeliness
    4.9 (23)
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Arvinder S.
Arvinder S.
  • 2 reviews
  • 1 like

Great Customer service at affordable price

published
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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This is absolutely good

published

I must recommend to everyone through Dom who has provided me information about MiDEA Aircon and installation. Dom is a information bank . Good job Dom you are an amazing person.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.5 KW
Panel Purchased MiDEA
Warranty Claim MadeNo
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Absolutely awesome i should have done this years ago

published

I would highly recommend esena energy the service and contractors were absolutely fantastic no hidden agenda the whole deal was so spot on i am very very happy with their products thank you to all involved in my purchasing and installation from esena energy

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Return Claim MadeNo
System Size5 KW
Panel Purchased 2 carrier split systems 5kw and a 3.5kw
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Highly recommend, this is great deal

published
Value for Money
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
System Size2.5 KW
Panel Purchased Media
Warranty Claim MadeNo
Purchase Price$7,500.00
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The reviewer stated that an incentive was offered for this review

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LED lighting upgrade

published

The LED lighting upgrade went very smoothly. All admin & technical items were taken care of by Esena. We were kept informed of progress. Waist was removed, site was left clean & tidy.

Value for Money
5/5
Product Quality
4/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
4/5
Incentivised Review No
Warranty Claim MadeNo
Purchase Price$2,460.00
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Excellent Customer Service And Workmanship!

published

From my first enquiry on 2nd on March 2022 to the completion of installation of 2 split Ac units, Dominic was extremely helpful to advise the suitable units for the room sizes, offered professional quote and offered suitable installation dates as per my convenience was of a great help. I was impressed by his follow up and assistance throughout the entire process. For installation Todd and his team were very helpful and cleaned up after the installation. Simply Impressive Customer Service!! Keep it up guys.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$2,045.00
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Kristen and Teresa
Kristen and TeresaMetropolitan Adelaide, SA
  • 5 reviews

Solar panels

published

Very happy with the service and the system put in. The general manager went above and beyond for us and we are very grateful. The process was quick and they worked around us to get the job done.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Bodge
BodgeMetropolitan Adelaide, SA
  • 2 reviews

Great Service

published

We had 2 x 2.6kw Carrier Split Systems installed in the kids rooms through Esena. Dominic the sales consultant was excellent, keeping us updated at every step of the process. These little units are perfect for small/medium rooms and I can’t believe how little power they use. I would highly recommend Dominic and Esena and would happily use them again!

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$799.00
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Karen R.
Karen R.Metropolitan Adelaide, SA

Carrier A/C Awesome Deal!

published

Fabulous service and the best deal on our new Carrier A/c. Highly energy efficient unit, will save us $$. Professional installers, clean and tidy. I highly recommend Esena Energy. Thanks Dominic and team for a great experience.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Carrier
Warranty Claim MadeNo
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Lorraine B.
Lorraine B.Metropolitan Adelaide, SA

Very happy with my new split air-conditioning. Good communication from company and staff. Very happy customer

published

Very happy with staff and company communications. Installation men very professional. Dominic from the first call was very professional and followed thru with every step. Young men who did the installation were friendly and explained the workings of the air conditioning very well. The 2 young electricians were very friendly and officiant. Very happy customer

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.25 KW
Warranty Claim MadeNo
Purchase Price$915.00
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Paul D.
Paul D.Metropolitan Adelaide, SA
  • 3 reviews
  • Verified

No more sticky sleepless nights.

published

Whole process effortlessly smooth..prompt top installation. Manager always ready to please, and product so efficient ..humid days are history.
Wish I had split units 30 years ago..subsidised scheme made it all possible.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
4/5
Customer Service
5/5
Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Lorna V.
Lorna V.Metropolitan Adelaide, SA

Great service

published

Highly recommend this company. Service was great, as were the installers and the end product. I had to delay installation, but they were happy to do this and to retain the original quoted price.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size3.5 KW
Warranty Claim MadeNo
Purchase Price$1,500.00
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Kevin
KevinCentral Highlands and Goldfields, VIC
  • 2 reviews

Awesome company and installing team.

published

I got permission through from HousingSA to have my Split level aircon installed on Tues. Dominic Beshara arranged for partial installation for today 4/3/22. Absolutely rapt that job was completed in 3 hours. Installer and electrician friendly, professional and very inclusive to me as a trans person. High praise to Esena Energy for providing this opportunity to people on concession to be able to afford split level air-conditioning.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
Purchase Price$890.00
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Suzy
SuzyMetropolitan Adelaide, SA
  • 2 reviews

Best value for money

published

From my first enquiry to completion of installation Dominic was extremely helpful and professional. I was impressed by his follow up and assistance throughout the entire process. The installation team Steven & Todd were very helpful and cleaned up beautifully

Value for Money
5/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
System Size2.6 KW
Warranty Claim MadeNo
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tarn
tarnAU
  • 3 reviews

Perfect, quick and affordable

published

Great Customer Service and response time, excellent products installed quickly and cleanly including remotes for both units.
Thank you to all your Consultants, who have been wonderful and obliging. We're Lucky

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
System Size2.6 KW
Panel Purchased carrier
Warranty Claim MadeNo
Purchase Price$1,798.02
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Details

CategoryAir Conditioning & Heating Services and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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