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eSold

eSold (page 2 of 8)

3.5 from 146 reviews

Reviews

3.5

146 reviews
5
(81)
4
(12)
3
(4)
2
(3)
1
(46)
  • Product Quality
    5.0 (66)
  • Return Claim MadeYes (1) · No (56)
  • Customer Service
    4.9 (67)
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Lisa

LisaGreater Melbourne (Metropolitan), VIC

Great after sales service

published

I received a follow up email regarding items I’d purchased online. I advised I hadn’t received it yet, and David said he would follow up. He did, immediately and I received my item the next day. What I was impressed by was the personal service and the speed and efficiency with which my query was handled. So thanks for that

Customer Service
Return Claim MadeNo
Trin

TrinHobart, TAS

Perfectly golden, crisp and crunchy Air Fryer buttermilk-fried chicken chipotle burgers...

published
Customer Service
Product Quality
Julz

Julz

  • 2 reviews
  • Verified customer

Great value and great service

published

Esold was very easy to deal with and provide excellent service. I bought an iPhone which was at a great price. Happy customer and I would definitely buy again from this site.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Nick

NickGreater Melbourne (Metropolitan), VIC

Great product and service!

published

Purchased some outdoor furniture from these guys and I am very impressed. Quality of materials is great and I was very surprised how fast it was delivered. Very happy with the product.

Customer Service
Product Quality
Return Claim MadeNo

A company who delivers on their promises

published

I purchased face masks online two weeks ago and I'm still waiting, obviously coming from overseas! Esold delivered the masks within 4 days of placing my order. Highly recommend this company.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great quality

published

With the situation we are in with the corona virus I purchased face masks from Esold for my elderly mother as she is definitely in the vurnerable bracket. I must say the QUALITY of these masks are much better than the ones I received from another store a few weeks ago.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Fast shipping

published

I am health worker and bought these masks for piece of mind. When I come home from work and I have to cross pass with a family member I make sure I’ve got a mask on at all times, these were great quality and arrived very fast!

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great product

published

Fantastic quality. A friend told me to get my phone gear from here and I am glad i listened. Very happy. Will definitely be getting the wife's gear from here too.

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

Carol g

Carol gSydney, NSW

  • 9 reviews

Now this is service

published

In these difficult times my parcel did not arrive on the date expected - which was not surprising. However David of esold stepped in and kept me informed as to the progress. In this day and age to find such service is refreshing. I would have no problem on recommending esold to my family and friends.

Customer Service
Product Quality
Return Claim MadeNo
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Great value.

published

My gaming headset was perfect for my stage 3 in isolation. Great value for money clear and no delay. Comfortable to wear and easy to adjust highly recommended this product.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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  • Verified customer

Good bargain site.

published

Purchased an iPhone and couple other things on very good bargain price.
Plus they have discounts on top of that every day, sometimes every hour. Must visit site, you’ll love it.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Dan

DanSouth-Eastern Region, NSW

Beer in Isolation

published

Stuck in isolation with no beer, check my emails and what do you know, Esold are now delivering alcohol. My local was out of corona(pardon the pun) so I bought a carton on the wife’s credit card. Winning!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Rye
See all answers

The reviewer stated that an incentive was offered for this review

megan siotos

megan siotos

  • 2 reviews

Perfect product in time of pandemic

published

Thanks for the prompt supply of the face masks especially in these times of shortages
Hopefully they will keep family members safe while being out and about when the needs arise

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great experience

published

Purchased some outdoor furniture.
Service and delivery was awesome.
Will be buying from here again.
The quality of the product was far and away better than I ever expected, for the price I paid.

Customer Service
Product Quality
Return Claim MadeNo
jo C

jo CHobart, TAS

great product

published

super fast and free delivery, great value and exactly as described. would shop again. Website easy to use. Great communication from company. I love my new iphone 7. Use it everyday

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
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Keri Jones prefer to rem

Keri Jones prefer to remGreater Melbourne (Outer), VIC

  • 2 reviews

Quality product, prompt service

published

I ordered standard face masks online, partially for some degree of protection and partly to serve as a reminder not to touch my face during the current COVID19 situation. The process was easy and delivery was fast. I haven’t used the masks as yet (they have just been delivered) but they are very good quality and seem fit for purpose. I have ordered before from this company and have no hesitation in placing further orders.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Perfect

published

Purchased an adjustable laptop stand from Esold. Recently I was as asked to work from home due to the coronavirus, I purchased this so I can sit on the couch and work!

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

Rik

RikGreater Melbourne (Outer), VIC

Air Fryer

published

Great air fryer at a great price. Suprising how many things you can cook in one of these things. Now I have something to do whilst I'm in isolation, eating!

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Wall charger

published

Sick of buying cheap after market iPhone chargers that last a week, I thought I’d pay a little more for one and must say I couldn’t be happier. I checked to see if it’s registration number was genuine and it was. Probably should have done this before I bought my previous cheap crappy ones!

Customer Service
Product Quality
Return Claim MadeNo

Happy camper

published

Happy with my iPhone 8. They even through in a screen protector and a silicone case. The phone also came with a cable and charger, this was listed in their and but I hadn’t noticed.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Page 2 of 8
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Questions & Answers

Mandy

Mandyasked

Hi, do your phones come with a charger and cable?

1 answer
James
James

mandy yes they do

Len Kloosman

Len Kloosmanasked

what is their phone number?

2 answers
Problem_Solver
Problem_Solver

We actually don't have any phones in our office. To keep costs down everything is done via email. If you would like someone to contact you, please message us at:

http://esold.freshdesk.com/support/tickets/new

If you are using this service already and no one is responding, this could mean your message is getting lost. In that case, please visit our Facebook page and message us here: https://www.facebook.com/esold

Someone will get back to you!

Len Kloosman
Len Kloosman

I am trying to return a faulty product and have filled in two "tickets" - please contact me at 02 9897 3744 to discuss this matter. Your system is obviously not working.

cheryl ringelstein

cheryl ringelsteinasked

hi, i am wanting a response to 4 emails i have poste to you, about a tower of power vertical 8 socket powerboard i purchased from you on the 25th december 2013. this item does not work. i am fed up waiting for your reponse to this matter. it should have been resolved by now. i am wanting a replacement or better still my money bqck including shipping as i have waited long enough for you to reply. could you please nswer this question. regards cheryl ringelstein.

1 answer
eSold
LindaeSold

Hi Cheryl
We have been having trouble with our support service and as of today we have a new ticketing system. I received your email and requessted accounts do a refund.
Thank you

Get an answer from our members and eSold representatives

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