Essastone

This product marks easily, very hard to clean with their cleaner, it doesn’t clean marks off at all! The warranty isn’t worth the paper it’s written on. I would never recommend buying Essastone to anyone.

I bought the white concrete benchtop and have had it only for a couple of weeks and it is staining badly. I’ve rung the tech team and they are coming out to inspect (after a battle) and I’ve told them I will be reporting them to the department of fair trading for misleading advertising!!! So wrong to claim this product doesn’t stain. Even water glasses leave marks!!!!

Product does not deserve even 1 star. Our Essastone kitchen benchtop (10m) is 6 years old (white colour). The surface become yellow and spotted over the past months over the entire surface area. The company rejects replacement stating "Regrettably the current issue is not a condition protected by the essastone warranty as it results from Ultra Violet emission exposure affecting the resin colour. Although colour change is infrequently detectable, UV conditions may create the colouration that has presented in your benchtop after installation". My advice is to source other products if you consider the installation of an Essastone kitchen bench.

My Matt essastone bench top is only two weeks old. I have to agree, its the worst product out. Constantly wiping it, marks easily - even the stoppers on the base of my electric kettle leave marks which don't come off even though I have their cleaner. I wish I'd read the reviews before choosing it. Beautiful to feel and look at when first installed but I would never recommend this product. As for the 15 year warranty, I havent even gone there and by the look of other reviews, it would be a waste of time.

If I could give a rating of 0, I would. Just had my beautiful new kitchen completed on Friday 9/9 and the bench installed; colour and texture perfect!!! But what about the water stains, around the sink, the rim from glassware- you simply can not know the disappointment I have from this product. Matt finish - bitumen is the colour (happy with this). I don’t want to spend the rest of my time drying with a tea towel to remove the water stain marks. This product should NOT be used in a kitchen especially around the sink. My only regret is I didn’t read these reviews. So so disappointed really not sure what can be done !!!

Our bench tops have a clear flaw. One of the slabs has a distinct yellow tinge- this is clearly not simply from exposure to light as it is fairly uniform and yellow on the edge which is not exposed to light. We have sought to have them replaced as you would expect when a product is faulty but aside from a representative coming to make an assessment ( no real follow up for a couple of months) nothing has been addressed. These bench tops are not cheap and while ‘ mistakes’ can happen, there is no point offering a substantial warranty if there is no intention to honour it. I had hoped that the company would seek to rectify this in a professional manner. I would not recommend this product to anyone. Very disappointing.

If you like the idea of a gorgeous Matt concrete style finish then stay away from this product. I’ve purchased the Matt finish for my kitchen and it’s a shocking product, certainly not suitable for a kitchen bench top! Marks incredibly easily and cannot be removed, even water marks from the bottom of glasses stain. Laminex came and viewed and I had no joy, they gave me a botttle or cleaner that is no help! It’s the worst product in my new home, never again. It shouldn’t be allowed to be sold as a kitchen bench top! Shonky!

The Essastone throughout our home (purchased when 8months old) has yellowed on the horizontal surfaces with a distinct border masked off. The representative saw the problem and said it would be refered to technicians. Today I’m informed the warranty is negated as I’m second owner!!! The statment of “reputation built on quality they are proud to back up with 15yr warranty” is blatent false advertising. House just over 3 years old.

Huge variation in the same batch, they insisted that there is no variation challenging more than 5 people and many photos. Thanks for Stone-Tech for Replacing the whole bench top at your expense.

I have noticed white marks on bench top especially when the down lites are on in the morning can’t see them