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Essentials by AAI Car Insurance

Essentials by AAI Car Insurance

2.0 from 4 reviews

Car Insurance Buying Guide

Our buying guide will explain which type of car insurance would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

2.0

4 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(3)
  • Value for Money
    2.0 (4)
  • Transparency
    2.0 (4)
  • Customer Service
    1.0 (3)
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TLee

TLeeVictoria

  • 5 reviews

RUDE CUSTOMER SERVICE!!

published
Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
Car ModelHolden Astra AH
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stephen

stephenadelaide

  • 18 reviews
  • 1 like

good for a year, until the price goes back up to equal the rest

published
Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
See all answers

Best price by a mile and no excess.

published
Transparency
Value for Money
Insurance TypeThird Party Property Damage and Third Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelToyota Rav4
See all answers
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Euramaya

EuramayaPerth, WA

omg- this has been a disaster! no skill set or product knowledge, no integrity, zero customer service, zero efficiency

published

I chose this insurer as I was impressed that an affordable product was almost being sold as a social service for low income earners and I wrongly assumed their service providers would use empathy and product knowledge to help vulnerable clients access the support they needed. Front line staff and management have been close to useless and I do not use those words lightly. Interactions have left me further out of pocket, vulnerable and wasted hours on the phone going nowhere fast.

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateMay 2019
Claim ApprovedNo
See all answers
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