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Tax return made easy
Really easy to use - have used Etax Accountants for the past few years. I love the fact there is always someone to ask questions to whilst online completing return. It seems to save everything as you go along and if your also unsure it shows you what you entered the previous year as a reminder.
Straightforward & simple
Easy to understand with information on sourced directly from ATO & other external services. Made a messy tax situation easy to organise. I've been using Etax for over 5 years and recommend it for reduction in time & headaches at tax time.
Very easy to navigate
I have used etax accountants before and this year was even easier. Easy to navigate the form and there are a lot of pre-filled sections which means I don't have to worry about doing it all again.
Next tax return will be more complicated, so hopefully, it will be simple to use next time.
A great on-line service and would recommend.
Questions & Answers
Can users correspond through email instead of the Etax website message module?
Etax will send you notifications via email, but we'll never ask you to send us any sensitive personal information by email. Unfortunately, email is not a secure method of communication for sensitive information which is why we only correspond about tax return related matters via your Etax Account. Our secure Etax messages are protected by your username and password giving you a greater comfort in the privacy of your personal information. You can also discuss your tax return with us via phone on 1300 693 829.
In today's day and age we'd be wary of sending any personal or tax return related information via email. Please let us know if we can provide any further clarification or information.
I did an amendment, and it told me I have to pay an extra $44 to make a claim of $2023. What’s the $44 for if it’s not guaranteed if I’ll get the $2023? Or am I wrong?
Hi Bentley - thanks for getting in touch.
An amendment or Amended Tax Return is a second tax return lodgement where we send a new tax return to the Australian Tax Office letting them know the original return was missing some information. We do have a fee of $44 for this service which helps to cover the costs associated with preparing, checking and lodging the Amended tax return to the Australian Tax Office.
With regards to the additional $2023 you'd like to add to the tax return. Assuming it is an additional deduction or income missed off your original lodgement, the ATO will add that amount to your tax return and then re-calculate your tax refund based on the additional information being included.
We can give you a specific estimate of how much additional refund you'll receive by adding that $2023 to your tax return prior to lodgement so you can decicde if you wish to proceed. Please just send us an email to firstname.lastname@example.org with your full name and the email address you registered with. We'll then be able to find your return in our system and give you some more specific information.
My tax file number please
To log-in to your ETax files; you can use your email address, your ETax user name or your tax file number (TFN), Note - you don't have use your TFN if you don't want to - e.g. for privacy reasons.. You can create your own password.
P.S. I am an f ETax client - not an employee.
Unfortunately for security and privacy reasons we're unable to give out a Tax File Number, but there are a couple of options available for you to find it:
Log in to your Etax Account and open up a past tax return - you'll see it as the first field there
If you're unable to login then one of the following options should help:
- Look on your old PAYG or payment summary
- Look at an ATO document you received previously
- Ask the Payroll or HR department at your work
- Phone the ATO on 132861 (get all your ID ready first, because they will ask)
We're sorry for any inconvenience caused by not being able to give it out to you directly - please let us know if we can help any further.
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