OK product but terrible customer service
I purchased this robovac only a couple of weeks now only to discover on the first day of using it that it wont work on my carpet. I read through the manual and website and couldn't find a reason as to why it wouldn't be working. I have to this day tried contacting Eufy FIVE times for some assistance and have not heard a thing. This is completely unacceptable due to the high price tag of the item. I would expect much better customer service and a robovac that actually works on capet.
Purchased in August 2021 at JB Hi-Fi Online Store.
After 2 months...
Pros: suction. noise. Some brilliant systematic vacuuming.
Cons: Mapping tedious, bumps object repeatedly like Homer Simpson. Often gets lost, stuck, tangled. Mops carpets, mats. (Dog in trouble.) Always complaining "bad water".
Purchased in January 2021 at JB Hi-Fi Retail Stores for $800.00.
|Category||Robot Vacuum Cleaners|
|Bin Capacity||0.45 L|
|Features||Mopping Function and Wi-Fi Connectivity|
|Running Time||150 min|
|Charging Time||6 hours|
|Dimensions||325 x 325 x 723 mm|
|Manufacturer Warranty||1 year(s)|
- GTIN12: 848061059939
- MPN: T2190T21
Other Robot Vacuum Cleaners
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.