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6 photos
Euromaid WM7PRO

Euromaid WM7PRO Questions & Answers

MPN: WM7PRO
4.4 from 14 reviews

18 questions from our users

Yashneel P.

Yashneel P.asked

WM7PRO

average cycle time?

1 answer
Euromaid
Mitch H.Euromaid

1-1.5 hours but that can differ between function selected

Cynthia

Cynthiaasked

WM7PRO

Why does my wm7pro look different to the one on this page

1 answer
DebY
DebY

Yeah mine does too. Perhaps the photo's here are a different version of the same machine made for another country?

Kaycee H.

Kaycee H.asked

WM7PRO

Has anyone had their door seal warp? Ive had the machine just over 1 year and the water runs from the bottom of the door all over the floor and then I have to do an extra spin rinse to get the water fully out of the drum. Thanks!

1 answer
Euromaid
Mitch H.Euromaid

Hi Kaycee,

sorry to hear, please give us a call on 1800 444 357 so we can discuss :)

Stacey V.

Stacey V.asked

WM7PRO

Heya! I recently triggered the excessive foam absorption system. I'm just wondering if there was a program that allows me to drain the water without spinning the machine as when the water is moved it gets all foamy again. Sadly the manual can't tell me. I've tried selecting the spin+drain programme and used the spin adjuster to put it to no spin but it still spins it and foams up the water again. I want to avoid manually draining it as I live in an apartment.

1 answer
Euromaid
Mitch H.Euromaid

Hello Stacey,

Please give us a call on 1800 444 357 so we can discuss :)

Graeme l

Graeme lasked

WM7PRO

Hi had it for 5 months
We cant work out how to set programs
All we want is a general clothes setting that has about 1 hour total cycle time and including a good spin dry
What buttons do we press?
Graeme

1 answer
Euromaid
Mitch H.Euromaid

Hi Graeme,

sorry to hear, please call us on 1800 444 357 to discuss

Graeme l

Graeme lasked

WM7PRO

We cant understand the manual
Our washes take too long and too wet at the end
We have general clothes which we want washed in about an hour and come out as dry as possible
What buttons do we need to press?
Graeme

1 answer
Euromaid
Mitch H.Euromaid

Hi Graeme,

please give us a call so we can discuss over the phone 1800 444 357 :)

Koen H.

Koen H.asked

WM7PRO

How to open the filter after the little door in the front of a WM7PRO? The user manual says just turn it, but that’s not correct.

1 answer
Euromaid
Mitch H.Euromaid

Hi Koen,

can you please give us a call later today to discuss some troubleshooting steps

1800 444 357

Janice

Janiceasked

WM7PRO

Hi, we have opened the little door at the bottom on the front and drained the water and removed the filter to clean out the filter, the filter is just plastic there is no filter mesh or anything to collect lint etc, we were just wondering if there is something missing that fits inside the little filter which is like a little plastic plug with a couple of layers too it, we just don't see how it can filter enything as it is so open, thanks Janice

2 answers
Euromaid
Mitch H.Euromaid

Hi Janice,

Nothing is missing, that is how the product is designed, the filter system doesn't require any mesh.

Thanks :)

Grace F.
Grace F.

How did you get it open?! Mine will not turn left at all, it won’t turn right either, it’s like it’s stuck in there. I thought maybe it was an emergency only thing and would only open when you need it to, but it says to clean once a month so I have no idea how to open it if it wont turn. It’s as if it’s clicked in there with some child lock but I don’t have any child locks on the machine.

Loren

Lorenasked

WM7PRO

Just bought machine and when spinning makes a weird loud rubber noise? Should this be happening or do I need to get in touch

1 answer
Euromaid
Ruben R.Euromaid

Hi Loren,
Could you send us your contact details via private message and we will have someone from our team contact you.
Thanks

Nerida B

Nerida Basked

WM7PRO

My WM7Pro is only 1 year old and has started leaking from underneath . The filter has been emptied regularly. The machine has done no more than 20 washes. Leaking occurs a little during the wash and afterwards. Feeling disappointed.

1 answer
Euromaid
Ruben R.Euromaid

Hi Nerida, sorry to hear that this is happening. A leak is a very unusual fault and not something we come across often. Please call us on 1800 444 357 so that we can discuss this with you further.

Thank you.

Tina F

Tina Fasked

WM7PRO

There are wash settings that use cold water only.
Hi, can you tell me which settings these are please?
Thanks
Tina

2 answers
Euromaid
Ruben R.Euromaid

Hi Tina, water temp. on all programs is controlled by the temperature button and can be controlled in 10 degree (Celsius) increments. If you are still unsure please call us on 1800 444 357.

Tina F
Tina F

Hi, I was hoping there was a setting with default cold water wash but clearly there isn't!
Cheers.

Missmac

Missmacasked

WM7PRO

Hi, my machine is less than a year old but it is taking almost twice the time stated to wash and doesnt appear to be spinning correctly. Doesn't seem to matter what setting, amount of clothes or amount of detergent I use. Please help!

1 answer
Euromaid
Ruben R.Euromaid

Hi Missmac, sorry to hear that this is happening. It does sound unusual. Can you please get in touch with us on 1800 444 357 so that we can assist you?

Thanks.

Robyn

Robynasked

WM7PRO

Hi I have a WM7 front loader it’s not even 1 year old and won’t spin. I can’t get the front filter open either to check if there is a blockage. Any ideas?

1 answer
Euromaid
Ruben R.Euromaid

Hi Robyn, please contact us on 1800 444 357 and we will step you through some troubleshooting. Sorry this has happened, but we are here to help! :)

Mandy T

Mandy Tasked

WM7PRO

I can't open the door on my machine. The end light is on but it won't open. There seems to be water still in the machine. It is only 3 months old. Any help?

2 answers
Euromaid
Ruben R.Euromaid

Hey Mandy, sorry that this has happened. Can you please try the following and if no luck, you can contact us on 1800 444 357 and we will assist you further.

1. Turn off at power outlet (remove plug from socket) - wait 60 seconds.
2. Turn programmer selector to the “cotton” setting ( at the 12 o’clock position)
3. Turn the power back on
4. Press and hold the “start/pause” button for 10 seconds ( audible beep will sound)

Mary
Mary

Mandy one annoying factor about the front loader washing machine is, when the cycle is finished you cannot open the door, you have to wait 2 minutes. Don't even think about just turning it off at the power point that doesn't work either. Sometimes you have to redo your last action such as 12 minute spin, and then got through the finish/wait 2 min. process. the lights go out and you can open. So annoying when you are trying to catch a bus ;-(

Luis O

Luis Oasked

WM7PRO

The door will not unlock no matter what I do. I have run it through several washes. Drain and spins and tried the above described reset. Its just locked. Any ideas?

1 answer
Euromaid
Ruben R.Euromaid

Hey Luis,

Sorry this has happened. Please contact us on 1800 444 357 so that can assist you further.

Thanks.

Simon Jodi E

Simon Jodi Easked

WM7PRO

I’ve just purchased a WM7PRO. User manual and sticker on door refer to lock symbol but I have never seen it illuminated, even when the the door is locked. I’m assuming the lock light is above the button that says quick wash. Am I looking in the wrong place?

1 answer
Euromaid
Ruben R.Euromaid

Hey Simon and Jodi,

Congrats on your purchase!

The lock symbol is for the child lock; there is no illumination.

Thanks! :)

Di

Diasked

WM7PRO

Is there any way to override the heat action? I bought the washer for a rental property because of the energy and water rating.and didn’t realize it was going to heat.

1 answer
Euromaid
Ruben R.Euromaid

Hi Di,

Just to clarify, are you referring to the hot water setting? There are wash settings that use cold water only.

Let us know if we have misunderstood your question.

Thanks.

Jodi Ellis

Jodi Ellisasked

WM7PRO

Hi there just wondering about the water temperature. I see it only has a cold inlet. Does this mean that the machine heats the water up as i can see the machine has a temperature choice? thank you.

1 answer
Euromaid
Ruben R.Euromaid

Hey Jodi,

Yep, you are spot on. Only connect to the cold water inlet and the appliance will do the rest :)

Thanks.

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