Reviewer Photos & Videos
We are so happy. Easily the best mattress we have purchased. Have had the Eva mattress for 3 years now and there are no signs of sagging or quality. It has changed our lives!
Purchased in March 2017.
Very happy with our Eva mattresses
I recently purchased 2 Eva mattresses for our airbnb in the Blue Mountains. Delivery was super quick and we loved the way they came packaged with little wheels - it made moving them into the room so easy. I have only had the pleasure of sleeping on the Eva mattress a couple of nights, but our guests have commented on the super comfy beds, so we're really happy with our purchase!
Purchased in February 2021.
Not a great mattress
I purchased the Eva mattress over a year ago. It's on a very sturdy timber four poster bed. It was okay at first then the sag started. I was sleeping in a big dip and had to move over to a higher area. I contacted Eva and they sent me a topper. It was OK for a week then the sinking happened again. I again contacted Eva and was told I had to take the mattress off the base and put it on the floor and get a wide ruler and place it across the mattress and measure the dip from ruler to sunken area and take a photo. There is no way I could drag that...mattress to my lounge room as my bedroom floor wasn't big enough. I am a 66 lady with health problems and no way I could do this. I basically gave up and sleep in the dip or go to the other side which dips after a few nights. I'm so dissapointed and have to live with this as I cannot afford another mattress.
100% satisfied customer.
I did a fair bit of homework into the whole buy online without seeing what your getting, but I thought if it’s a money back if not satisfied guarantee how could I lose. I looked at Sleeping Duck whose ads say don’t pay thousands of dollars from others which their price was $1,900 which is almost thousands. I thought Eva was selling for $800 so how could I go wrong. I suffered from a sore back before I got the Eva mattress which I thought was due to the seat in the truck I drive for years. I received my new mattress on the very next day after I ...ordered it and threw my old saggy one out. It was a lot firmer than my old one and I thought I might struggle to get used to it. After the first nights sleep I woke up without a sore back and I was very surprised that it wasn’t my truck causing my sore back but my saggy old mattress. Time will tell how long it lasts as it’s Made in China but so are the springs in sleeping ducks. I saved $1,000 on the price of theirs so I guess if it lasts half as long I can buy another and still be ahead. I did look in stores which drove me crazy and the prices were very expensive. I am 100% happy with my mattress and how fast it was delivered. How can you go wrong if you aren’t happy they will take it back and refund you.
Purchased in March 2021 for $800.00.
DO NOT BUY THIS MATTRESS
So I started getting this shooting pain down my thigh. I went to the Oesteo and have been treating that and one night was laying on my Eva Mattress and realized all the pain in my body I was feeling were the parts touching the mattress. Problem solved on how my body got so sore. Contacted Eva and they sent a topper. The mattress, although is a little bit better still hurts on pressure points (I am a side sleeper) and have to toss and turn and try sleeping on my back to alleviate the pain and try to get comfortable. I researched and read review...s for months before deciding on Eva. I'm baffled as to why it has so many good reviews, I understand everybody/ every body is different but I fail to see how people can love this mattress. I reached out and was told there is nothing they can do as its past the trail period. Please save your money, time, body and waking up multiple times a night and do not buy this mattress. Or be aware of changes in your body within the trail period as its likely related to the mattress.
Purchased in November 2020 for $750.00.
Eva is THE BEST!!
Did the research, the Eva mattress is so comfortable and supportive. No neck and back pain anymore! I’m going to buy another one for someone else as I’m so impressed. No sagging.
Purchased in July 2020 for $850.00.
We were unsure about purchasing but it was the best decision. Very comfortable, sleep has improved. I was suffering back pain and this has improved. Whole process was very easy and great service.
Purchased in February 2021.
The reviewer stated that an incentive was offered for this review
Best night's sleep in ages.
Wow! A great and comfortable mattress. For the first time in ages I was able to sleep without waking through the night. I would describe the feeling as medium firm but with a cushion like feel at the same time. Yes it is thick and heavy but it gives it a kind of luxury feel. Heat retention? I'm a hot sleeper and I haven't experienced any. Customer service is outstanding too. The delivery was somewhat late (by about six hours) but not the fault of Eva. They were really apologetic and Ed was so good to deal with. At this price I defy anyone to find a more comfortable mattress. But I suppose mattress feel is somewhat subjective. I am very happy though. Very happy indeed.
Purchased in July 2021.
Clever Design, Outstanding Service
So happy with this bed frame - beautifully designed for quick assembly, and beautiful to look at too! Sales staff went out of their way to assist us after purchase - Great experience :-)
Purchased in June 2021.
Don't expect your mattress to last
Bought this in July 2019. The mattress started sagging after a few months and has given me terrible back and neck problems. Under the warranty the sag needs to be more visible rather than structural. Without the money for a replacement we are continuing to use it hoping it one day meets the warranty requirements. Rubbish, don't buy.
Purchased in July 2019 for $800.00.
The mattress takes a couple of weeks to come into its own. We realised this after we came back spending a weekend away. Eva is just the right combo of firm-soft-comy. We have been getting sound sleep and partner movement is not noticeable in sound sleep. The body feels relaxed and fresh.
Overall I am very satisfied with this excellent value for money purchase. I'd 100% go for it again.
Purchased in May 2021 for $1.00.
I am so happy I upgraded from my horrible old mattress. it has really improved my sleep and overall mood!
This mattress is firm but not too firm. Mattress is durable and comfortable for both myself and my partner that experience totally different back and neck issues. My bed is on palettes and I haven't noticed any sagging 6 months later.
Heavy, thick and uncomfortable
Unfortunately this wasn’t the tight fit for me. I found it way too hard (to their credit they did send me a free topper but it was still uncomfortable). The mattress is so thick I had to literally climb onto the bed, and I couldn’t rotate it alone. The fitted sheets I have would not fit properly over the mattress.
For me the main issue was it being so hard with no give.
After many many emails a return was finally organised. I had to explain so many times that I couldn’t help take it out to the truck because I have a disability. It just went on and on. BUT it was eventually picked up and a full refund given.
It may be great for some people, just not for me.
Purchased in April 2021 for $775.00.
Was great for the first year, then become great for back pain and no support.
We loved our Eva mattress however unfortunately it didn't last 12 months before I was forced to replace with another due to the pain it caused.
I've never had back pain in my life but started noticing that I was sinking into the mattress and feeling springs. As soon as I replaced with a much better quality mattress my back pain disappeared and sleeping sound again.
Sadly this isn't covered under Eva's 12 year warranty so it's off to landfill as it cant be used.
They also weigh a tonne and hard to move which is not practical in a 2 storey house.
Save your money and the environment and look elsewhere.
Purchased in October 2020 for $850.00.
Best mattress I've ever used
Had this for a few years at least. No sagging or softness. It is still firm and I don't have the back pain that I once had with my old mattress. Would recommend this to anyone. The price point is also a pro.
Purchased for $800.00.
Questions & Answers
What depth does a fitted queen sheet need to be to fit the Eva mattress?
All my standard Queen fitted sheets fit nice and snug. I haven’t had to buy a size up which I thought I might had to looking at the mattress- but turned out fine
Hi Kylie, thanks for reaching out! The Eva mattress depth is 32cm so it's worthwhile getting 'deep walled' sheets. Our Eva linen's fitted sheet depth is 40cm which could be a good guide for you. Please let us know if you would like any further info - question :)
Hi Frances, we're so rapt that your sheets are fitting nice and snug and that you're enjoying your Eva mattress :)
Can you use a mattress topper with the Eva mattress even though it has an inbuilt topper?. My shoulders tend to hurt somewhat. Kind Regards Anne Ford
Hi Anne, you certainly can if you need to. I went to put mine on but it was too thick. I have a sore right shoulder myself which doesn't help being a side sleeper however I found the Eva mattress very comfortable and after a couple of nights it didn't bother me anymore. I have the best night sleeps.
Just as Frances so kindly said, you can definitely use a mattress topper with your Eva mattress! If that is something you are interested in, feel free to reach out to our Customer Experience team as we might have a solution for you. :)
Hello Eva reps. We purchased our mattress last year and were initially pleased. However, for the last two months both my husband and I are waking up in the morning with stiff & sore backs. I'm also waking up during the night with back pain which is very unpleasant. We have shifted the mattress but it only helos for a night or two and then my back plays up. Could you help? Thanks.
We are sorry to hear you and your partner have been experiencing back pain with the mattress. We want all our customers to have a great night's sleep, so please feel free to reach out to our Customer Experience team, and we will see if we can offer any solutions.
Get an answer from our members and Eva representatives
|Type||Pocket Spring||Pocket Spring||Pocket Spring||Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Thickness||32 cm||32 cm||32 cm||32 cm|
|Country of Manufacture||China||China||China||China|
|Manufacturer Warranty||12 year(s)||12 year(s)||12 year(s)||12 year(s)|
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