Terrible after sale service
I have a 40lt draw fridge. The draw runner failed with a fridge full of food inside. This damaged the tub, runner and my door. Evakool replaced the tub and the runner but wouldn’t replace the door. They said I damaged it and didn’t want to know me.
They did sell did my money though $140 dollars for a second hand door and $50 for postage, then when startrack lost it Evakool didn’t want to know about it.
They would have to be one of the worst companies to deal with. Don’t answer the phone and when they do the receptionist is rude and not helpful.
Regret going anywhere near a Evakool fridge.
Purchased in June 2020 at My Generator for $799.00.
Evakool 40lt draw fridges
We brought 2 40lt draw fridges 2 1/2 years back for traveling in our Dmax the only problem is they don't have 240 power but I put a good battery charge in the 4x4 one of the biggest problem is air around the fridge motors. I over come that by putting a vent in with a 12v fan as we get very hot days here in WA this works good now, the other problem is battery power charging in these new 4x4s as they have a smart alternator so you must put a dc to dc charger is your car or 4x4 no less than a 30amp charger, my battery is a 150ah deep cycle with 2...x135 sola panels. One runs as fridge the other as a freezer they use 3.5 ah per hour my Engel 80lt fridge and freezer used 5.1ah per hour. As for Evakool they have been very good every time I have rang them. last trip to Shark Bay my brother's two Engels worked very hard and did not freeze everything my Evakool work a lot better but it was very hot out side 38-41deg that's where you need the extra air around the fridge Evakool or Engels, I am not saying you don't get lemons in all ridges you do as my first Engel was a lemon my last 2 Engels where very good and I still have my 80lt Engel as a spare if I need it but is too heavy for me to lift. We are very happy Evakool customers and have order our first caravan which is going to have a Evakool 95lt fridge/freezer in it, you be good and enjoy the Ausssie life....
Purchased in May 2017.
Questions & Answers
Why does my EVAKOOL DC40 fail and throw a code when the ambient heat in my Canopy is high , My MT40 Engel that sits 300mm away in the same canopy has no drama what so ever ? It throws a code where it flashes 4 time's in succession. When I googled the flashes meaning it says that the ambient temp is too high or there is a faulty fan??
Does the internal fan run on the same thermostat as the compressor or separate to the compressor.
Not real happy with my purchase ATM.
The fan runs When the compressor runs. It must be hot in your canopy?
I have arb canopy and never had this problem. Some fridges will handle very high heat more than others, some probably never cut out. Just run continuously.
Maybe call the company and ask.?
Yeah the canopy was open with all the doors up and in the shade, does yours struggle in the heat ? I am an Engel man through and through but though I would give this Dc40 a try as everyone said good things about them . So the Fan should be on 100% of the same time as the compressor ?
If you've got an issue with the fan in your fridge or the vents around the compressor/motor area are obstructed, this can lead to issues when the ambient temperature gets too high.
Please email email@example.com for assistance.
Why have they gone from 650 to over a $1000 ?
The RRP of our old model was $899. Occasionally, some retailers would put this item on promotion for $650 however this was not the retail price. This model was discontinued around March 2020 while we made some upgrades and improvements and we released our new model draw fridge in August 2020 with an RRP of $1099. Our new model comes with a Secop compressor and a longer warranty, as well as minor internal upgrades to the display panel, addition of interior LED light, basket divider and lids (highly requested by customers) and longer drawer runners.
Thank you for the reply, will be getting one shortly, great to support an Aussie company.
And good that you listen to your customers.
where did u pay $650 for it ??
Tentworld online. When they first came out they were $550.! I just missed that sale and paid $650. This model is better than mine, draw rolls out more distance and fan is more protected at the back.
Get an answer from our members and EvaKool representatives
|Category||Portable Fridges / Freezers|
|Can Capacity||48 Cans|
|Power Source||Car (Cigarette Lighter)|
|Features||Digital Display Panel|
|Cooling Capacity||-16 °C to +10 °C|
|Dimensions||325 x 830 x 590 mm|
|Manufacturer Warranty||2 year(s)|
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