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Ever Power Solar

Ever Power Solar

4.7 from 179 reviews · View Statistics

Reviews

4.7

179 reviews
  • Value for Money
    2.4 (7)
  • Product Quality
    2.0 (5)
  • Return Claim MadeYes (2) · No (7)
  • Customer Service
    1.6 (8)
  • Warranty Claim MadeYes (3) · No (6)
  • Purchase PriceA$3,600.00
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (2)
  • Rates and Fees
    2.5 (2)
  • Installation
    1.7 (6)
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Matte

MatteWestern Australia

Worst experience with solar (STAY AWAY)

published

Do not deal with this company, they are unprofessional, misleading and if the service they offer before instal of solar system is this bad I can only imagine what there after sales service is like. Be warned stay away .

Value for Money
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
4 comments
Ever Power Solar
Ever Power SolarEver Power Solar
Matte
Matte

Matthew and Krissy Wells, 1 edingley street Aveley 6069 0409089527

Matte
Matte

Quote num 194885

Phil

PhilHunter Region, NSW

  • 2 reviews

Very poor service

published
Value for Money
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
See all answers
1 comment
Ever Power Solar
Ever Power SolarEver Power Solar

Stay away from them, worst customer service

published

installer failed to installed the fornious invertor. since 13 th March still not working.
fornious technical support team said Ever power solar installer didn’t installed properly and then Ever power solar installer name Simon said he is not competent to open this and installed properly.
Since 13th March my invertor still not working as of today and Ever power solar team didn’t do anything as of today although money been paid 13th March.
I never ever recommend this company to any one and I had the worst customer service from them specially from their installer here in Sydney.

Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Ever Power Solar
Ever Power SolarEver Power Solar

The reviewer stated that an incentive was offered for this review

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Kieran

KieranSouth East Queensland, QLD

Waste of money.

published

Purchased a 6.6kw solar system. 6 months later the inverter starts tripping my electrical safety switch, after almost 2 months of constantly calling them if was finally replaced under warrant for the exact same problem to be tripping the safety switch again only 2 weeks after it was replaced under warranty.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Panel PurchasedSolax
Warranty Claim MadeYes
Purchase PriceA$3,600.00
See all answers

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Keith

KeithSydney, NSW

  • 2 reviews
  • Verified customer

Bad experience! Stay away from this company

published

Took long time for installation. Asking for $300 steep roof charge after installation without telling me or me agreeing to this charge. I will not recommend this company, stay away.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Ever Power Solar
Ever Power SolarEver Power Solar

Review collected in partnership with Ever Power Solar

Blinds

Blinds

  • 2 reviews

Not Happy

published

Installed solar around Oct 2018, rang company mid December 2019 as we have a fault. 1 month later still waiting for someone to come around to fix fault. We have rang a number of times. I rang today and was promised a call back from management between 9am and 10am, still waiting for call. Really bad customer service.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Ever Power Solar
Ever Power SolarEver Power Solar

Worst service and contact by an company I have dealt with.

published
Value for Money
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedZn Shine 300W Mono Panels
Warranty Claim MadeNo
See all answers
Aaron

AaronSouth East Queensland, QLD

  • 2 reviews

You lose your tariff 51 cent if you up grade

published

Not happy as I have lost my 51 cent tariff and was not told until I got my first bill, found out through a few phone calls to origin, They said all solar suppliers know about it but don't say anything to customers, Not FN happy only getting 7 cents now ,putting out more kWh but getting less money back.
Please tell people so they can make an informed decision.
System is good passed about not informing me.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
2 comments
Ever Power Solar
Ever Power SolarEver Power Solar

Thank you for the feedback, we have tried to contact on your number but couldn't connect. Could you please let us know your convenient time to discuss this, Thank You!

Aaron
Aaron

Any time 0434607272

Sam

SamSouth East Queensland, QLD

Not Satisfied With How The Handle The Process

published

They offered great deals then say give you this and that, to keep you interested and when it comes down to getting the quote, they say this offer was last week, not this week. How can products go up $800 to 1500 over a week. What a waste of time.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Panel PurchasedSolar x
Warranty Claim MadeYes
Purchase PriceA$3,600.00
See all answers
1 comment
Ever Power Solar
Ever Power SolarEver Power Solar
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Questions & Answers

Lesley

Lesleyasked

Hi do you install in the hunter valley?

No answers
Sandra H.

Sandra H.asked

How long have you been trading for Solar installations and are you a sister company to Sunboost?

1 answer
Ever Power Solar
Ever Power SolarEver Power Solar

We are in the market and trading since January - 2018. And we have no connections with SunBoost. Let me know if you need any assistance.

Regards,
EPS

Get an answer from our members and Ever Power Solar representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid

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