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EverSolar

EverSolar

4.6 from 48 reviews

See the Best Solar Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
43
4 star
0
3 star
0
2 star
0
1 star
5

Yannick James

Yannick JamesSouth East Queensland, QLD

  • 4 reviews

Dodgy, untrustworthy, name change to Ever Power Solar

published

Ever Solar have been chasing up for 18 months replacement of panels and inverter not working. Today I called and the overseas person laughed at me when I said I had the system installed 6 years ago. He said oh were not ever solar anymore were Ever Power Solar now so your guarentee is not eligible. Dodgy company and untrustworthy. Just because you change your name shouldn't mean you can avoid warranty on system.

Value for Money
Product Quality
Customer Service
Warranty Claim MadeYes
Panel Purchased Ever Solar
System Size3 KW
Purchase Price $5,000.00
See all answers

Rodders1982

Rodders1982Central Highlands and Goldfields, VIC

Company has closed?

published

Got a quote, got THE LOAN - and now when I chase for installation I get an email - with no response - to contact another company because Ever Solar, "the best in Australia" has closed its doors.......over night?

Installation

Above and beyond

published

12 months down the track and the guys from Eversolar are still bending over backwards with fantastic customer service.
Would not hesitate to highly recommend this company to anybody.
Thanks Eversolar.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko
System Size5 KW
See all answers
1 comment
EverSolar
David H.EverSolar

Hi Sally,
Was really nice to speak again the other day. Happy to help any time at all. We're always here if you need anything else at all. Just give us a call :)

David Taylor

David TaylorCentral Highlands and Goldfields, VIC

Discusting - Went bust - What a suprise

published

Lots of promises. Signed up. None fulfilled. Bitterly disappointed.
Sadly, we thought we had done our research and picked a quality group but apparently they are all prone to abrupt closures.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size7.5 KW
See all answers
1 comment
EverSolar
David H.EverSolar

Thanks David, So glad you are happy with everything. Don't hesitate to get in touch if you need anything at all.


Lynn B.

Lynn B.Greater Melbourne (Outer), VIC

Great device, very professional.

published

This has been a very easy process and we have had help and advice every step of the way. There was no pressure from any sales agents and the staff have been wonderful.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
EverSolar
David H.EverSolar

Thank you Lynn, Your business is greatly appreciated. please get in touch again if there is anything you need otherwise we will check in again soon to make sure you are still tracking well.


Tracey Shea

Tracey SheaCentral Highlands and Goldfields, VIC

Recommend anyone to go with Eversolar

published

The panel installers were fantastic signed up and the solar put in, in a week. Suzie at Eversolar so helpful. Whenever I needed help she was fantastic as well as any of the staff when you needed to speak to anyone.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Frontius
Purchase Price $9,000.00
See all answers

Koda

KodaMelbourne

  • 3 reviews
  • 1 like

Great Service with a Smile

published

Professional Experience from initial enquiry to application
All staff polite, friendly and helpful. The icon app so easy to understand and only takes a click opens.
Help being available is very comforting

Installation
1 comment
EverSolar
David H.EverSolar

It was our absolute pleasure.


Colin W.

Colin W.Greater Melbourne (Outer), VIC

Love our Solar

published

Very helpful, informative, great follow up happy customers highly recommended professional company who take the time to make sure you understand what you need and are happy with the product

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size7.7 KW
See all answers

GREAT COMPANY

published

The installation was quick and completed on time ,the workers were polite and friendly and super helpful and explained everything to me in a way that this oldie could and did understand . I have had one slight hiccup and they let me know before i even knew about it and it was to do with the internet really not them SO ALL DONE AND SAID THEY ARE A GREAT COMPANY THAT CARES AND STANDS BY THEIR CUSTOMERS

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

One happy chappy

published

Installation went without problems, smoothly and professionally. Any problems were dealt with quickly and efficiently, Suzy went well beyond her obligations to help with the paperwork online as I am not that good with the IT. Thank you!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Anastasia Kotsonis

Anastasia KotsonisGreater Melbourne (Metropolitan), VIC

Excellent Product

published

The panel installation process was easy and the follow up by the company professional. Eversolar was always there to assist us. I would recommend EverSolar to everyone. Thank You Eversolar.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko 275
System Size6.05 KW
Purchase Price $8,000.00
See all answers

The reviewer stated that an incentive was offered for this review


Anne

AnneGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Pain free Solar Installation

published

From beginning to end the process of installing the solar panels went smoothly and quickly. All workers, office and installers were friendly and helpful with any queries. Highly recommend EverSolar

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size4 KW
See all answers

Anita Smith

Anita SmithGreater Melbourne (Metropolitan), VIC

Answered my query promptly & thoroughly

published

Was advised that the Fonius had disconnected from the wifi. Was advised by email and was given excellent instructions on how to reconnect which we were able to do. I asked your staff member to verify that the Fonious was now online which she was able to confirm

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
EverSolar
David H.EverSolar

Hi Anita,
Thank you so much for the feedback and review. Really glad you found the process easy and really useful. Please let us know if there is anything else we can do for you.


Robert sevior

Robert seviorGreater Melbourne (Outer), VIC

We are very pleased with the results we are getting

published

Very good installation was done in an afternoon. Very efficiently done, no broken tiles.
No issues so far,pleased with the service given and very pleased with the results we are getting which can be viewed on the app

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Ever seen lar
System Size5 KW
Purchase Price $12,300.00
See all answers
1 comment
EverSolar
David H.EverSolar

Hi Robert,
Really glad we were able to help you out and you are really happy with the results . Get in touch if there is anything else we can do for you. Otherwise we will check in with you to make sure everything goes smoothly in the future. :)

Mary R.

Mary R.Greater Melbourne (Metropolitan), VIC

Wonderful people to deal with

published

Great experience from start to finish. Resh was a wealth of knowledge and explained everything do that l full understood what l was getting and gave me options. Installers kept me up to date with the process and any changes they needed to make making sure l was completely happy. Suzie was a delightful, bubbly personality who had great patience trying to sort out a time to visit and setting up and explaining the app. Highly recommended Eversolar for all your solar needs You won’t be disappointed
Mary

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
EverSolar
David H.EverSolar

Hi Mary,
Resh and Suzie both send you their regards. Please get in touch if there is anything else you need at all. Would be our pleasure to help you out in any way we possibly can.

Loving our solar

published

The whole process was a breeze, from the quote, to setting up the install. The installers were on time, no fuss and cleaned up after themselves. After install - was excellent

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Sumec - Phono Solar
System Size6.6 KW
Purchase Price $9,800.00
See all answers

Simon T.

Simon T.Greater Melbourne (Outer), VIC

Friendly, accommodating and efficient.

published

Once payment had been made the installation process was quick and efficient. Eversolar organised a follow up appointment to set us with the app which we couldn't do due medical reasons and they where happy to wait to for us till we were ready. Dave came out and again was accommodating and flexible with appointment times. Yet to see the bills come in but also realise that it is has been overcast the last couple of weeks.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Inerter; Fronius
System Size5.5 KW
Purchase Price $8,900.00
See all answers

Jack

JackGreater Melbourne (Metropolitan), VIC

Excellent from Start to Finish

published

Panel Installation perfect .
Significant support received inorder to install the app, to understand how to use the app, and to make application to the State Government for the Solar rebate.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Daniel W

Daniel WNortheast, VIC

If you like generic cookie cutter solution this is for you

published
Value for Money
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
EverSolar
David H.EverSolar

Jackie

JackieGreater Melbourne (Metropolitan), VIC

  • 2 reviews

No more electrical bills

published

So happy with my Eversolar panels. First bill dropped considerably. Second bill is in credit. The workmanship from Eversolar was quick, efficient and very professional. Thanks Dave for also taking the time to answer my question. highly recommend this local company

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
EverSolar
David H.EverSolar

Hi Jackie,
So glad to hear your bills are in credit! Its an amazing feeling!! so glad we were able to help. Please get in touch if you need anything at all.


Page 1 of 3

Questions & Answers

Anne G.

Anne G.asked

who do you go to for help when your installer, EverSolar, has vanished?

1 answer
Yannick James
Yannick James

nowhere. you just have to get a quote for someone to replace and pay for it :(


AJ V.

AJ V.asked

What has happened to this company

2 answers
Rodders1982
Rodders1982

They apparently went bust!!

David Taylor
David Taylor

They came, made a bunch of brilliant promises, professed to be the only genuine Australian operators and then promptly went bust straight after our system was installed.
We are very angry. Looking at the shear number of these groups that have gone bust in the past few years, i believe it is still very much a wild west mentality and a great many operators declare insolvency; then start up through various means in the industry again and repeat the process.


Nora

Noraasked

What's happening guys? Why us it that no one answers our phone calls and emails? Please explain?

2 answers
David Taylor
David Taylor

I believe they have now gone into liquidation. Even after rhetoric about how they are the only genuine dealers, Australian owned and operated and not fly by nighters.
We are very unhappy. Their promises have sadly all been lies and deals made irrelevant. We promise this and that etc.. Absolute rubbish.

I have since looked at the list of solar companies that start, make a killing and go quickly into liquidation. It is truly scary.

Appears a real slap dash, cowboy industry. Buyer be very aware.

Nora
Nora

So what's going to happen with our system then?


Get an answer from our members and EverSolar representatives

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