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EverSolar (page 2 of 3)
Great Experience all the way through
Great experience from the 1st call to Dave coming out to show us how to set up the app. Very professional and neat installation. signed up on a Monday and was installed by Wednesday
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David and SueGreater Melbourne (Outer), VIC
Very Happy with EverSola installation team
We had some bad luck with bad weather during our 1st day of installation. Three men were here when the heavens opened up. They did everything possible except climb on a dangerous wet roof. Before they left they booked the next available day to come back and finish our job. Four men arrived this day. We are extremely impressed with these guys, so friendly, polite, helpful and worked non stop. Fantastic work ethics.
Our home is now running on Sola. All other residents in our retirement village are relying on money back from the grid.
We got info...Read more
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Aries GirlGreater Melbourne (Outer), VIC
- 3 reviews
- 1 like
Still waiting....
We had our consultation back in September and we agreed to purchase the solar panels. It is now the middle of January and have not heard one thing from them, obviously that also includes no installation either. Very disappointed. Won’t be going through it now which is a real shame.
They really need to polish up their customer relations.
2 comments
Thanks, but no thanks, have not enjoyed dealing with the girl who answers the phone. I have the paperwork here that Dave D gave us, I am happy to email these to you as proof.
I did call back in eith... Read more
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Great service
Had a really good experience with Eversolar from the purchase process, through installation and follow up. Highly recommended. Five stars.
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SeanCranbourne
- Verified customer
Eversolar meet all our expectations
Eversolar meet all our expectations, Dave was fantastic to deal with, no pressure to sign up when getting the quote, the installers had their job cut out from them on the day of installation, weather was really bad all the guys were very polite and completed the install on the day. All the paperwork was submitted quickly and the unit was up and running in no time at all. The app makes it easy to track how much power has gone back into the grid and how much we have consumed. I would highly recommend them to everyone who needs solar.
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JoeGreater Melbourne (Outer), VIC
- 3 reviews
- 1 like
Consultant a "No Show" and no excuse call
I only see positive reviews for Eversolar on this site, but I'm wondering how true and honest these reviews are because my experience with them is definitely not a positive one. My wife and I had an appointment with one of your consultants to discuss a solar system for our house and possible installation but the consultant never showed up. Did not have the decency to call or text to say "sorry I'm running late" or " sorry something happened, I cannot make it" or " sorry but we have to re-shedule" or any sorry excuse, A BIG FAT NOTHING!!! I am extremely disappointed and angry. This company will have to come up with something earth shattering to convince me to still deal with them.
4 comments
David H.EverSolar
Hi Salie,
I am really sorry to hear that this has been your experience so far. I will have someone contact you tomorrow when our office is open to work out how we can possibly make this right for you.
Well, I'll see
It's now been almost 2 weeks and I still have not received that phone call that I was promised.
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- Verified customer
Couldn't be happier!
Ever Solar were the only company we engaged when we decided to look into getting solar panels. We actually had no intention of committing the first time we caught up, but we felt confident in them from the minute we met them. They spent a couple of hours going over EVERYTHING with us. We were rookie's and had no idea how it actually worked. We ended up signing up that same night and the panels were installed within the week. Dave has been nothing short of fantastic in the past 12 months. His dedication and customer service are to be commended. As fro the panels, our bills have literally halved :) Couldn't be happier!
1 comment
David H.EverSolar
Thank you so much Tiffany. Really appreciate your amazing review. We do our best to make sure peoples experience of solar is nothing short of amazing. You have made it really easy being such an amazin... Read more
g customer. Please let us know if you need anything else at all.Similar opinion? Write a review on ProductReview.com.au!
BorAGreater Melbourne (Inner), VIC
- Verified customer
Great Service! Thanks for getting us out of a previously bad experience with another company.
Eversolar replaced our new, incorrectly installed and non-functioning inverter from another company which has since gone bust (no surprise). In an industry which seems to have many dodgey operators (as we unfortunately experienced first hand) it's a relief to find a very good one! Eversolar really DO have only in-house electricians and they DO know what they're talking about because it's their profession. That can't be said for a lot of others out there, certainly not for the one that installed our system initially. We appreciated the effort t...Read more
hat Michael (the electrician who replaced our inverter) put in to get the job done so we could be squeezed in somewhere in their busy schedule (probably felt sorry for our hard luck story). He went home after 7pm from our job! Thanks also to Dave for taking me through some great data tracking software that you can get with the inverter. He also checked our roof with a drone to see that the panels weren't in shadow. That's the way service should be. That's what I try to do in my line of work and it's what you expect from others when you engage them to do work for you. Why doesn't everybody get it? Thanks again guys.1 comment
David H.EverSolar
It was a pleasure to help you out. We hope you enjoy your Fronius inverter. Please let us know if there is anything else we can possibly do for you.
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TomGreater Melbourne (Inner), VIC
- 2 reviews
Very happy with the outcome
My roof was a real hard one to install, because of multiple small roof faces. But EverSolar did a great job and I’m super happy.
I’m into the tech so I love watching what I generate, save and use, electricity wise, on the Fronious app.
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TonyBrookfield
Solarpanals
The experience we have had so far has been excellent, everyone I have called, I have always had great responses. I would highly recommend EverSolar to friends
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Thumbs up for our solar panels
Our family recently put 22 solar panels in our home in North Fitzroy. The whole experience from beginning to end has been educational, professional, financially and ecologically worthwhile.
The initial meeting went for about an hour . There is so much to learn and at no point did we feel rushed. We accepted the quote on Tuesday at that meeting and the solar panels were in by the following Monday as promised. Within a few days after installation the inspector from Energy Safe Victoria came to view the job. After a somewhat lengthy inspection h...Read more
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DouglasMelbourne
Solar
Ever solar has only been installed for 4 weeks and as yet to confirm cost savings however if the details shown on screen are to be met looking forward to much cheaper electricity accounts
Installation teams were respectful of our needs and left no debris to clean up The installation only took a total of 6 hours
2 comments
Finally received a bill for electricity and found it was better than expected if it was not for poles and wires would have no costs.
David H.EverSolar
So glad to hear this Douglas, Let us know if there is anything else we can do for you.
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mikchamp
- 3 reviews
- 4 likes
- Verified customer
Great service from the whole team
After exploring solar power for several years, always finding it hard to justify the expense against our lifestyle and expected savings, EverSolar happened to contact me at the right time and arranged a meeting with one of their team. Nav presented the company and products professionally and without undue pressure - with the result that we agreed to proceed with a 4.6kw system using Tier 1 panels and a Fronius inverter. Follow up service from the internal team was efficient and prompt and the installation team arrived on time, amending the inst...Read more
allation plan to better accomodate our roof and orientation. They completed the installation neatly and provided a safety and operation training before leaving. No complaints about the service received. EverSolar obviously completed all behind the scenes paperwork effectively as we received the Electrical inspection within a few days and meter conversion within a few of weeks on installation. Within one month we were earning money for our surplus power and eliminating all daytime power consumption with the result that our first month saw an $140 average power bill reduced to around $20. We received a visit from the company's Technical Manager and Owner Dave and Dave who both provided good follow up training on the available online web and mobile applications available for use with our system. Overall, while I'm sure I could have spent less on solar (EverSolar did have lower priced inverters) I am happy with the outcome, and can see that our investment will have an excellent ongoing return and add value to our property. My experience with EverSolar and the Solar PV Process has been a good one. Highly recommended.Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Extremely happy with he product and service behind it
The client service is excellent personnel are effective communicators and take time to make understanding the product easier. solar power is creating Self sufficiency power wise in our home.
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SarieMelbourne
- Verified customer
Great
Very professional and friendly staff. Happy to answer all questions and nothing was too much trouble. Would highly recommend to others.
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Best experience ever
EverSolar has been very professional from the phone sale to the sales person that attended our home.
I wasn't too sure what to expect, their professionalism and explaining what to expect, how the system works, put us at ease.
Everything they promised, from electrical inspector to the after sales manager, was everything that was expected.
Would I recommend EverSolar? Yes I would.
Looking forward to our savings.
Thank you EverSolar.
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Best experience ever!
Ever solar has been very professional from the phone sale to the sales person who attended our home.
I wasn't too sure what to expect, their professionalism and explaining what to expect , how the system works, put us at ease.
Everything they promised, from the electrical inspector to the after sales manager, was everything that was expected .
Looking forward to our savings.
Thank you eversolar.
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- Verified customer
How awesome is this!!!!!!
Wow!! Totally impressed!! I had no idea about solar and after spending time with the guys from Eversolar, they made the process so much clearer and so easy to understand!!!! The whole process took less than a week and the installers did a fantastic job!!! Will recommend to all my family and friends!!
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More Australian properties should have solar
As a Brit living in Australia I am stunned at the lack of solar panels being used, the U.K. Is damp and dreary with more grey sky's than blue yet so many people invest in Solar power.
I had it in the UK with a 7/8 year pay back. My new system not configuring any power cost increase it is 5 years payback, with the anticipated 20% per annum power increase its 3.5 years,,
Who to use well I did some research and looked at various companies EverSolar ticked all the boxes for me. Various guarantees are in place with regards promises on deliverable ...Read more
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- Verified customer
Solar panels
The service and explanations of the product was very thorough. Very happy with the product and the guideness of how to use the on line apps. Will definitely recommend the product and service to other people. Great job guys! Keep it up!
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Questions & Answers
Damianasked
Where is Ever Solar now have they gone out of business
3 answers
Yes, I think so.
They went under a while before Christmas
The went into liquidation they kept our solar panels and we paid upfront! It’s now with Deloitte
disco2asked
are EverSolar Bentleigh Victoria still in business
Anne G.asked
who do you go to for help when your installer, EverSolar, has vanished?
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
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David H.EverSolar
Hi Aries Girl,
or you in the quickest possible time. Even if you don't go ahead with an install I would really like to work out how we can improve and prevent any customer disatisfaction in the future.Really sorry this has been you experience. Please call our Customer Support department ASAP on 1300 383 776 so we can establish you are an EverSolar customer and we can sort this out f... Read more