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EverSolar
Simon T.Greater Melbourne (Outer), VIC
What happened to Eversolar?
They disapeared without a trace. What about warranty and maintenance of the system? How do you chase something up like this. Still getting emails from the automation system saying my system isn't connected. So dodgey!
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Yannick JamesSouth East Queensland, QLD
- 4 reviews
- 8 likes
Dodgy, untrustworthy, name change to Ever Power Solar
Ever Solar have been chasing up for 18 months replacement of panels and inverter not working. Today I called and the overseas person laughed at me when I said I had the system installed 6 years ago. He said oh were not ever solar anymore were Ever Power Solar now so your guarentee is not eligible. Dodgy company and untrustworthy. Just because you change your name shouldn't mean you can avoid warranty on system.
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Rodders1982Central Highlands and Goldfields, VIC
Company has closed?
Got a quote, got THE LOAN - and now when I chase for installation I get an email - with no response - to contact another company because Ever Solar, "the best in Australia" has closed its doors.......over night?
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Daniel WNortheast, VIC
If you like generic cookie cutter solution this is for you
In short - if you have a standard run of the mill suburban house and you like a good old fashioned sales techniques then go with these guys. But if you have a house you value or a house that has a unique roofline I just don't think they can be trusted.
Great sales team, really know how to sell it to the untrained, but me being an industry knowledged professional had concerns from the beginning.
- Never did they look at our roof, i had to plead with the salesperson to look at it over his aerial photos.
- Then they promised us the government r...Read more
1 comment
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Aries GirlGreater Melbourne (Outer), VIC
- 3 reviews
- 1 like
Still waiting....
We had our consultation back in September and we agreed to purchase the solar panels. It is now the middle of January and have not heard one thing from them, obviously that also includes no installation either. Very disappointed. Won’t be going through it now which is a real shame.
They really need to polish up their customer relations.
2 comments
David H.EverSolar
Hi Aries Girl,
Really sorry this has been you experience. Please call our Customer Support department ASAP on 1300 383 776 so we can establish you are an EverSolar customer and we can sort this out f... Read more
Thanks, but no thanks, have not enjoyed dealing with the girl who answers the phone. I have the paperwork here that Dave D gave us, I am happy to email these to you as proof.
I did call back in eith... Read more
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JoeGreater Melbourne (Outer), VIC
- 3 reviews
- 1 like
Consultant a "No Show" and no excuse call
I only see positive reviews for Eversolar on this site, but I'm wondering how true and honest these reviews are because my experience with them is definitely not a positive one. My wife and I had an appointment with one of your consultants to discuss a solar system for our house and possible installation but the consultant never showed up. Did not have the decency to call or text to say "sorry I'm running late" or " sorry something happened, I cannot make it" or " sorry but we have to re-shedule" or any sorry excuse, A BIG FAT NOTHING!!! I am extremely disappointed and angry. This company will have to come up with something earth shattering to convince me to still deal with them.
4 comments
David H.EverSolar
Hi Salie,
I am really sorry to hear that this has been your experience so far. I will have someone contact you tomorrow when our office is open to work out how we can possibly make this right for you.
Well, I'll see
It's now been almost 2 weeks and I still have not received that phone call that I was promised.
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Questions & Answers
Damianasked
Where is Ever Solar now have they gone out of business
3 answers
Yes, I think so.
They went under a while before Christmas
The went into liquidation they kept our solar panels and we paid upfront! It’s now with Deloitte
disco2asked
are EverSolar Bentleigh Victoria still in business
Anne G.asked
who do you go to for help when your installer, EverSolar, has vanished?
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
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David H.EverSolar
Hi Daniel,
erstanding. As we are extremely customer focused we would like to get your feedback on how to improve and get to the source of what happened in your case. I will have someone contact you to get feedback directly. In the meantime we wish you all the best on your solar and renewable journey.We are really sorry to hear this has been your experience and have chosen not to install with us. This definitely is not normal for EverSolar and in most cases we find it is a simple misund... Read more