Reviewer Photos & Videos
fantastic service and Woll are amazing products
We have a number of the Woll frypans and they are absolutely first class items.
We ordered them online and from the initial chat session to ordering and delivery the service and support was friendly, efficient, timely and professional. What more could you ask for?
Excellent customer service
I ordered 3 items from Everten and their customer service was excellent from start to finish. I was kept updated with shipping details and any questions on the products ordered were answered within the day. Amazing. Other companies could learn from them. My order arrived today and I am very happy with the quality
Exactly what we wanted
Good quality chopping boards with an attractive storage case. Colour coded so you can easily pick the right board for whatever you're chopping. Easy clean (dishwasher safe), and the storage case has drainage slots built in. Look forward to using them in our new kitchen.
Good customer service
I ordered a shopping trolley and other products from the website for the first time. Something wrong happened but they gave a hand immediately.
Actually the parcel came in very good condition and it didn't take long time to wait for the delivery. However, I didn't get the wheels of the trolley. I emailed to the customer service to explain my situation and they told me that they had asked the trolley company to send me the wheel replacement. After around two weeks waiting, I got the new trolley. Thanks to the Everten and trolley company.
Did the job perfectly
Ordered knife block to replace a smaller one. Informed when item was dispatched and with a delay with staff shortages and larger amount of deliveries due to COVID-19, It did take longer to arrive then I expected, but everyone is doing the best they can under the circumstances. Good product and a good company to deal with. Would recommend.
Great service with best price
Bought a Woll cooking pot later March and received today, but Everton has been serving great as usual, handed the goods to Australia Post on time but of of its control due to COVID-19 pandemic, overloaded shippings caused delays. Will back again soon, thank you,
Ordered a few things for the kitchen and received them in good enough time (2 weeks) considering the current situation with COVID-19 but would have liked to know upfront what the realistic expected delivery date would be as opposed to the listed standard delivery time under normal circumstances (so maybe update delivery details on the website for the duration of COVID-19...). I received a single email apologising for the delay in delivery one day prior to the actual delivery - an update/s earlier on would have been more appropriate & appreciat...ed. Often online kitchen items are mass produced, low quality and made of inferior materials - these were really well made and exceptional quality! Very happy with that! Really impressed overall and will definitely order from Everten again.
Best service and delivery during COVID-19
The best service I’ve had with online shopping. Everten was upfront and honest about their dispatch times and kept me up to date along the way and have a friendly customer service team to help. Other retailers I shopped with I couldn’t get hold of them for support and they didn’t honestly disclose their dispatch and delivery times during covid19. Everten got it right!
Received in perfect condition and can’t wait to make homemade pasta now. A++ to this Aussie business!
Questions & Answers
Do you ship to Canada?
Everten C.Everten Online
We currently only ship within Australia and New Zealand
Is Everten an Australia. Company?
Im interested in odering an Ashdene poppy cup and sauser set. I live in Victoria.
Everten C.Everten Online
Hi Helen, yes we are an Australian family business and are located in Sydney and ship all across Australia & New Zealand. If you need any further assistance please let us know.
The Love To Cook Team
Am looking to buy a wedding gift for my neice, who now lives in the Sydney area. I am in Toronto, Canada. If the present does not suit her needs, what is your return policy of goods? How is a refund handled? Thank you
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