Reviewer Photos & Videos
Prompt and exact.
I ordered three cotton scrubs and a small one cord clothesline. Not only was everything packed securely, and small, but there was a voucher for wine and -goddess bless- a sealed pack of Tim Tam for one- mine! Neat and cheery business, super easy to order online- great catalogue, great delivery and easy to pay. THIS is business! I highly recommend this service based on this one time.
Struggling to cut meat with our cutlery set, I ordered a set of steak knives from Everten. Customer service was very obliging when I phoned to check on the order. Naturally orders are slightly delayed because of the Corona Virus impacts, but they arrived ten days after ordering. I'm sure under normal circumstances this delivery time would be considerably reduced. The knives were well packaged and I'm sure will end our struggle with steak. I love that this is a family owned Australian company with an environmental focus. Thank you Everten.
What a great company. Their customer service is impeccable
Their replies are so prompt, customer service so lovely and informative about the covid and to expect delays as soon as I ordered which was nice to know. Companies all round pricing and product selection is amazing, I will shop here again.
Great Australian business with awesome customer support and sustainability focus
I bought a double-walled teapot through Everten love to cook - which is great. I was really impressed by the customer service and the consideration to sustainable packaging. Courtesy of Australia Post, the teapot had a little holiday in Apollo Bay before arriving, and Everten were right onto it - offering to chase it up from their end - very good service. When the teapot arrived, I was thrilled to learn that the packaging was minimal (but very adequate), the cardboard and bubble wrap etc were recycled and the air-pillows used were 100% biodegradable. I will continue to by from Everten for those reasons. Great Australian family business - thank you!
Quality cookware and great service
Delighted to support this proud Australian family business. The Daily Bake silicon cookware is just the best for healthy oil free cooking and no need to use baking paper. Appreciate the care for the environment with the packaging of the parcel. All communication has been really positive and encouraging making the whole purchase experience a pleasure.
Thank you Everten!
Le Creuset is beautiful cookware so that's a given. What was truly lovely was the handwritten note AND the bonus Tim-Tam! How thoughful! The pan was excellently packaged and delivered really quickly considering the present conditions. I might have to start seeing if there's any more Le Creuset I need!! Thank you Everten!
High quality products and service. They were clear and upfront about COVID-19 delays and so I was not at all worried. The parcel arrived within a very reasonable time frame and was well packaged. They have wonderful attention to detail, evidenced by the inclusion of a handwritten note thanking me for the my patience, which I appreciated particularly as I work in quality assurance and believe these are things that matter across all workplaces. I do not think you will find better products or service in kitchenware, and I wholly recommend them if you are reading this to decide whether to order from them.
Questions & Answers
Do you ship to Canada?
Everten C.Everten Online
We currently only ship within Australia and New Zealand
Is Everten an Australia. Company?
Im interested in odering an Ashdene poppy cup and sauser set. I live in Victoria.
Everten C.Everten Online
Hi Helen, yes we are an Australian family business and are located in Sydney and ship all across Australia & New Zealand. If you need any further assistance please let us know.
The Love To Cook Team
Am looking to buy a wedding gift for my neice, who now lives in the Sydney area. I am in Toronto, Canada. If the present does not suit her needs, what is your return policy of goods? How is a refund handled? Thank you
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