Reviewer Photos & Videos
What a great company. Their customer service is impeccable
Their replies are so prompt, customer service so lovely and informative about the covid and to expect delays as soon as I ordered which was nice to know. Companies all round pricing and product selection is amazing, I will shop here again.
Great Australian business with awesome customer support and sustainability focus
I bought a double-walled teapot through Everten love to cook - which is great. I was really impressed by the customer service and the consideration to sustainable packaging. Courtesy of Australia Post, the teapot had a little holiday in Apollo Bay before arriving, and Everten were right onto it - offering to chase it up from their end - very good service. When the teapot arrived, I was thrilled to learn that the packaging was minimal (but very adequate), the cardboard and bubble wrap etc were recycled and the air-pillows used were 100% biodegradable. I will continue to by from Everten for those reasons. Great Australian family business - thank you!
Quality cookware and great service
Delighted to support this proud Australian family business. The Daily Bake silicon cookware is just the best for healthy oil free cooking and no need to use baking paper. Appreciate the care for the environment with the packaging of the parcel. All communication has been really positive and encouraging making the whole purchase experience a pleasure.
Thank you Everten!
Le Creuset is beautiful cookware so that's a given. What was truly lovely was the handwritten note AND the bonus Tim-Tam! How thoughful! The pan was excellently packaged and delivered really quickly considering the present conditions. I might have to start seeing if there's any more Le Creuset I need!! Thank you Everten!
High quality products and service. They were clear and upfront about COVID-19 delays and so I was not at all worried. The parcel arrived within a very reasonable time frame and was well packaged. They have wonderful attention to detail, evidenced by the inclusion of a handwritten note thanking me for the my patience, which I appreciated particularly as I work in quality assurance and believe these are things that matter across all workplaces. I do not think you will find better products or service in kitchenware, and I wholly recommend them if you are reading this to decide whether to order from them.
fantastic service and Woll are amazing products
We have a number of the Woll frypans and they are absolutely first class items.
We ordered them online and from the initial chat session to ordering and delivery the service and support was friendly, efficient, timely and professional. What more could you ask for?
Excellent customer service
I ordered 3 items from Everten and their customer service was excellent from start to finish. I was kept updated with shipping details and any questions on the products ordered were answered within the day. Amazing. Other companies could learn from them. My order arrived today and I am very happy with the quality
Exactly what we wanted
Good quality chopping boards with an attractive storage case. Colour coded so you can easily pick the right board for whatever you're chopping. Easy clean (dishwasher safe), and the storage case has drainage slots built in. Look forward to using them in our new kitchen.
Good customer service
I ordered a shopping trolley and other products from the website for the first time. Something wrong happened but they gave a hand immediately.
Actually the parcel came in very good condition and it didn't take long time to wait for the delivery. However, I didn't get the wheels of the trolley. I emailed to the customer service to explain my situation and they told me that they had asked the trolley company to send me the wheel replacement. After around two weeks waiting, I got the new trolley. Thanks to the Everten and trolley company.
Questions & Answers
Do you ship to Canada?
Everten C.Everten Online
We currently only ship within Australia and New Zealand
Is Everten an Australia. Company?
Im interested in odering an Ashdene poppy cup and sauser set. I live in Victoria.
Everten C.Everten Online
Hi Helen, yes we are an Australian family business and are located in Sydney and ship all across Australia & New Zealand. If you need any further assistance please let us know.
The Love To Cook Team
Am looking to buy a wedding gift for my neice, who now lives in the Sydney area. I am in Toronto, Canada. If the present does not suit her needs, what is your return policy of goods? How is a refund handled? Thank you
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