very friendly staff very informative and very helpfull
easy to navagate,huge range of products,very satisfied,range and quality brilliant installation very professional they should be very proud of their establishment
Very good customer service
Absolute 5 star service by sarah at every battery pimpama. Excellent service , fair pricing & brilliant people who know about the batteries. I recently dealt with Sarah & her team . I had a 2 years old battery playing up. I had lost my receipt . Spoke with Sarah ( very polite ) & battery was replaced under warranty no fuss . I also purchased another deep cycle battery & Sarah gave me a good price on that one too. Couldn't have wished better service. Thank you pimpama store. Anybody looking for a battery store , every battery is where the customer gets more
- Online store
Read the reviews and avoid Every Battery online
If I had read the negative reviews for Every Battery online, I would have avoided them and so should you. We've seen this sort of customer service failure with various vendors all too often - faulty product, contact them, no useful response, 2nd contact, no response, 3rd contact, no response. Only the formal eBay refund process produced a result.
I purchased a battery for my boat. When I called the next day about a problem, they delivered a replacement within a few hours. Turns out it was my goof and the first battery was actually ok, but they were fine about it.
I ordered online early in the morning they delivered in the afternoon.
Great product, price easy to choose the right one for my car and delivered fast. My car battery had died so ordering online was a great solution.
Highly recommend Every Battery Heidelberg
After speaking to Cameron late yesterday, I arrived 7.55am today and met Travis who was to remove & fit a new Varta replacement battery in my 2014 Golf. Travis was extremely pleasant & knowledgeable & his workmanship was second to none. I left the premises at 8.20 am all done & highly satisfied. I won't hesitate to highly recommend this business & it's staff and I will certainly return. Thank you Cameron &, especially Travis. John.
Can truly recommend Every Battery for your next special battery.
Very knowledgeable, helpful and careful when fitting the battery. They even cleaned the battery resting plate. Price was very reasonable and considerably cheaper than if I had had gone to the dealership
The service provided by Hasi and Travis was exceptional. I was in a bind and they went out of their way to see me right.
Great service, thanks so much. Every Battery will be the place I go for future battery needs. I can’t speak highly enough. They went so far out of their way to get me on the road again.
Fantastic Product and Customer Service
Spoke to Paul at the Ashburton store and had one of the best customer service experience. His knowledge and friendliness made me feel safe to purchase a battery form him
Great service at Merrylands
I had my Battery replaced at the Merrylands store .Nick & Maurice very courteous & informative & amazing service & knowledge was impeccable.
Highly recommend them to anyone who is looking at buying a car battery
Help was there when I needed it
Just a note to say thank you for lending me a car battery charger to get myself back on the road. It was greatly appreciated and remarkably there was no cost involved and the service was friendly and helpful - thank you guys!
Also found I had purchased the car battery from this team that has a 36 month warranty and it’s now 4 1/2 years old so products are fabulous and trouble free.
- Physical store
I've used the Ashburton shop a number of times and found them terrific. Friendly crew and a huge range of batteries. I've also bought online and I was very impressed also.
Bought a Varta F21 for Mercedes c250. Shop gave a status report on both batteries in the car. Price is better than all the other suppliers I found on the internet.
- Physical store
Rude, unhelpful, no after sales care
My first time returning a product for warranty and it was not a pleasant experience. I was made to feel like I was lying in front of other people there. The battery’s threaded post came off the battery. I didn't know they can come off the battery. I was accused of applying too much force when tightening the terminals and causing it to come off the battery. The fact is I didn't. I bought 3 batteries from there, and this is the only one, which has the fault. The point is, I would have appreciated she tried to hear my version of the story, ...rather than made up her own mind that I was lying and adamant that it was my fault. I am very disappointed of the after sales support. I spent over $1000 from there and to be treated like this is not acceptable.
Ordered no info yet
Ordered battery. Two days no info whatsoever. I’ll have to chase them up. Well below service levels offered by other on line retailers. I would try other retailers first. No idea on product as I have no idea when I will get it
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