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Exetel Mobile Broadband

Exetel Mobile Broadband

1.6 from 36 reviews · View Statistics
Listing monitored by Exetel Broadband

Reviews

1.6
36 reviews
  • Value for Money
    5.0 (1)
  • Transparency
    5.0 (1)
  • Customer Service
    2.0 (1)
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yunus
yunusSouth East Queensland, QLD
  • 16 reviews
  • 21 likes

Interim option while waiting for 5g. Average when it works.

published
  • Value for Money
  • Transparency
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Wazza
WazzaPalm beach qld
  • Verified

3Days to have some card activated

published

Got new SIM card. Rang them was told have to wait for Optus to Port my number to them. 24hrs later loose my internet from Optus. Then another 24hrs later with no phone (thanks) finally it's got signal but no internet, ring again then they connect 4G.
I think after that porting your old number is a pain in the head just go with new number so you won't lose your internet or phone lucky I had a work phone to ring them but so far so good.

  • Connection Type3G/4G Mobile Broadband
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Questions & Answers

Allyn
Allynasked

I just got my mobile broadband yesterday set it up and it was functioning well for the first 3hours but after that i don't have an internet connection until this morning. Is this part of the drop out? If so how do i lessen this drop outs? I read in one of the reviews here that something can be done to avoid or at least lessen it.

2 answers
Chris W.
Chris W.

Email them and get the firmware upgrade for your Modem. I had the same problem and now it works fine.

Allyn
Allyn

Is there any extra charge for that?

Jorn s.
Jorn s.asked

poor customer service

2 answers
Nhan Pham
Nhan Pham

Terrible customer service!

Mac S
Mac S

Internet is off for 2 days - keep away from this company

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