1 photo
Exetel Mobile

Exetel Mobile

2.0 from 55 reviews · View Statistics
Listing monitored by Exetel Mobile

Reviews

Previous
Clear all
Next
Sir Bob
Sir Bob
  • 2 reviews
  • 2 likes

Used to be great

published

I have been with Exetel for many years, and found them to have great services.
However, they have just changed their from wholesaler from Optus to Telstra.
Have to now dial 101 to get voicemails instead of receiving as a text message.
No options given to resolve this problem either.

  • Value for Money
  • Customer Service
  • Local Reception
  • Transparency
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
Exetel Mobile
Jude PExetel MobileSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Pavel
PavelPerth, WA
  • 6 reviews
  • 3 likes

Great provider - until network change

published

I have been with Exetel for many years and it has been without any issues on Optus network. Their latest decision to switch to Telstra network was a disaster for WA. This is not full Telstra network, but so very thinned down resellers network where I wound myself driving under Telstra tower with no signal nor could made a calls from home (in the city) ! I've left with all my sims back to alternative Optus reseller. Great people, great company & single management decision to save few $ :-(

  • Value for Money
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$15.00
  • Included Data per Month2 GB
Exetel Mobile
Jude PExetel MobileSend a private message
Similar opinion? Write a review on ProductReview.com.au!

For this side of the market. Pretty good value.

published
  • Value for Money
  • Local Reception
  • Transparency
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$8.99
  • Included Data per Month2 GB
Similar opinion? Write a review on ProductReview.com.au!
average_consumer
average_consumer
  • 2 reviews
  • 1 like
  • Verified

Porting out made artificially difficult, as admitted by customer service

published
  • Value for Money
  • Customer Service
  • Local Reception
  • Transparency
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$30.00
  • Included Data per Month18 GB
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Exetel Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Vin Lever
Vin LeverMid North Coast, NSW
  • 12 reviews
  • 7 likes
  • Verified

One of the Cheaper Services

published

I do not use my phone often so this service is about as cheap as it gets. I use wifi for phone data.
Got this Optus service after I purchased Exetel NBN service, Previously I had Vodafone which was hopeless in rural areas. Optus is getting better for coverage.
The $14.99 is cheap. (extras when you sign up)
Customer service is actually helpful when you get through to someone.
However there can be delays

  • Value for Money
  • Customer Service
  • Local Reception
  • Transparency
  • Incentivised Review No
  • Plan TypePre-Paid Sim Only
  • Plan Cost per Month$14.99
Similar opinion? Write a review on ProductReview.com.au!

My time is worth less than my money so...

published
  • Value for Money
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$8.99
  • Included Data per Month2 GB
Similar opinion? Write a review on ProductReview.com.au!
alexnat
alexnatGreater Melbourne (Outer), VIC
  • 6 reviews
  • 1 like

2 kids mobile - working great so far

published

No issues at all. They're slow to respond to emails, and to update the Exetel app (which could use some alias naming benefits, as opposed to phone numbers), but overall the actual phone service works fine. Had no issues. You can also set spend control so that if the kids hit the 2Gb, the data turns off and you don't pay any more

  • Value for Money
  • Customer Service
  • Local Reception
  • Transparency
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$8.99
  • Included Data per Month2 GB
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.
tips-for-choosing-a-mobile-plan-and-service-provider
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.
top-internet-mobile-phone-service-providers-in-2020
Next
Quickpig
QuickpigSoldiers Point
  • 32 reviews
  • 27 likes

Worth the effort

published

What should have been a simple switch from Optus to Exetel proved to be quite the opposite. To be fair, this could have been the fault of Optus. Apparently, porting a number from one network to the same network is difficult because it is done manually. I've been told it's quicker to change networks and back again, because this process is done automatically. Exetel got there in the end and the deal is so much better than Optus, I think it was worth the effort.

  • Value for Money
  • Customer Service
  • Local Reception
  • Transparency
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$9.00
  • Included Data per Month2 GB
Similar opinion? Write a review on ProductReview.com.au!
Vince T
Vince TSouth East Queensland, QLD
  • 3 reviews
  • 6 likes

Connected and used it but buttons are still "ACTIVATE"

published

I've managed to activate my 2 numbers, ported from vodafone. We could use it (call, data...). However, on their system, the button "ACTIVATE" are still there, and they texted me, told me to activate the service???? Their system looks outdated.

  • Local Reception
  • Incentivised Review No
  • Plan TypePost-Paid Sim Only
  • Plan Cost per Month$14.99
  • Included Data per Month1.5 GB
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Exetel Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Exetel Mobile representatives

Details · 

CategoryMobile Phone Service Providers
Network UsedOptus
International Roaming Offered Yes
Visit official website

Extra Information

Contact info for Exetel Mobile

Other Mobile Phone Service Providers

Moose Mobile
C Mobile
Felix Mobile
Pennytel
MATE Mobile
See all Mobile Phone Service Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.