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Exetel Mobile

Exetel Mobile (page 2 of 2)

2.0 from 52 reviews · View Statistics
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john
johnPerth, WA
  • 6 reviews
  • 2 likes

SERVICE WORST IN AUSTRALIA

published

They just keep pasting the buck around due to "lack of knowledge" regarding telecommunication! been on the phone yesterday 2 hour & 3 hour today 29/3/19 time: 09.27 to activate a sim card! was told we got a free months mobile service

Value for Money
1/5
Customer Service
1/5
Local Reception
4/5
Transparency
1/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.00
Included Data per Month2 GB
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RMOG
RMOGSYDNEY
  • 3 reviews
  • 6 likes

Waste of Time

published

Ordered a new SIM (no transfer of number) almost 2 weeks ago and still no service. It took over a week to arrive and have been waiting over 4 days (and counting) to activate the SIM. Unbelievable.

Value for Money
1/5
Customer Service
1/5
Local Reception
3/5
Transparency
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Included Data per Month2 GB
Similar opinion? Write a review on ProductReview.com.au!
Vince T
Vince TSouth East Queensland, QLD
  • 3 reviews
  • 6 likes

Connected and used it but buttons are still "ACTIVATE"

published

I've managed to activate my 2 numbers, ported from vodafone. We could use it (call, data...). However, on their system, the button "ACTIVATE" are still there, and they texted me, told me to activate the service???? Their system looks outdated.

Local Reception
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$14.99
Included Data per Month1.5 GB
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