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Exetel Mobile

Exetel Mobile

2.0 from 53 reviews · View Statistics
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Pavel
PavelPerth, WA
  • 6 reviews
  • 3 likes

Great provider - until network change

published

I have been with Exetel for many years and it has been without any issues on Optus network. Their latest decision to switch to Telstra network was a disaster for WA. This is not full Telstra network, but so very thinned down resellers network where I wound myself driving under Telstra tower with no signal nor could made a calls from home (in the city) ! I've left with all my sims back to alternative Optus reseller. Great people, great company & single management decision to save few $ :-(

Value for Money
4/5
Customer Service
4/5
Local Reception
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month2 GB
Exetel Mobile
Jude PExetel MobileSend a private message
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average_consumer
average_consumer
  • 2 reviews
  • 1 like
  • Verified

Porting out made artificially difficult, as admitted by customer service

published
Value for Money
4/5
Customer Service
3/5
Local Reception
4/5
Transparency
2/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month18 GB
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Quickpig
QuickpigSoldiers Point
  • 32 reviews
  • 27 likes

Worth the effort

published

What should have been a simple switch from Optus to Exetel proved to be quite the opposite. To be fair, this could have been the fault of Optus. Apparently, porting a number from one network to the same network is difficult because it is done manually. I've been told it's quicker to change networks and back again, because this process is done automatically. Exetel got there in the end and the deal is so much better than Optus, I think it was worth the effort.

Value for Money
5/5
Customer Service
3/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.00
Included Data per Month2 GB
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Vince T
Vince TSouth East Queensland, QLD
  • 3 reviews
  • 6 likes

Connected and used it but buttons are still "ACTIVATE"

published

I've managed to activate my 2 numbers, ported from vodafone. We could use it (call, data...). However, on their system, the button "ACTIVATE" are still there, and they texted me, told me to activate the service???? Their system looks outdated.

Local Reception
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$14.99
Included Data per Month1.5 GB
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Details

CategoryMobile Phone Service Providers
Network UsedOptus
International Roaming Offered Yes
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