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Exetel Mobile

Exetel Mobile

2.0 from 55 reviews · View Statistics
Listing monitored by Exetel Mobile

Reviews

  • Value for Money
    4.0 (2)
  • Plan Type
  • Customer Service
    4.0 (2)
  • Local Reception
    3.0 (1)
  • Transparency
    2.0 (2)
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Sir Bob
Sir Bob
  • 2 reviews
  • 2 likes

Used to be great

published

I have been with Exetel for many years, and found them to have great services.
However, they have just changed their from wholesaler from Optus to Telstra.
Have to now dial 101 to get voicemails instead of receiving as a text message.
No options given to resolve this problem either.

  • Value for Money
  • Customer Service
Exetel Mobile
Jude PExetel MobileSend a private message
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Josh
Josh
  • 2 reviews
  • 2 likes

Okay as long as you're not trying to port out

published
  • Value for Money
  • Customer Service
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Purplemarxist
PurplemarxistSydney, NSW
  • 15 reviews
  • 17 likes

Poor Support.

published

Value for money is good. Getting support is difficult. Operators seem to be unable to handle simple questions like how to retrieve voicemail. Website difficult to negotiate. No app available. No plans to provide one.

  • Service used4G Mobile Phone
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possum999
possum999
  • 6 reviews
  • 3 likes

Excess usage charges are extreme

published

Exetel used to be great, I was with them for years. However these days they are definitely not very competitive and the charges for excess SMS are so high it's ridiculous. Have left and gone to Vaya for unlimited usage at great prices.

  • Service used4G Mobile Phone
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Details

CategoryMobile Phone Service Providers
Network UsedOptus
International Roaming Offered Yes
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