38 questions from our users
How long does it take to complete a RSA course on line and can you provide a contact phone number please?
How do I download my white card certificate?
I have successfully completed all components of the RSA (nsw) course, how long will it take for my interim certificate to be available please?
I’m recently taking white card VIC..now stuck at Question 4 Part 2...I have try and try to change my answer but failed..and the answer was share from my friend..he already successful pass the part and I still nothing...pls anyone share the answer for me..I need a job urgently Thanks a lot
I have just completed the online assessment part for the RSA West Australia, but only received the billing information in my email? When will I receive the RSA Certificate PDF so I can send it onto my employers?
Hi Ryan, I did the online course last night and got the same thing. When I woke up this morning I had 2 more emails asking me to complete the audio and video assessment so if you haven't done that yet, that's why. You also need to wait for your id document to be approved - mine was approved overnight, so hang in there and you should have your certificate today, like me:)
Cheers from Martin.
Hi guys, I've just completed the questions and completed the PPE video. Very easy yes! But could anyone give an example of how to do the audio assessment part. I know it's self explanatory but I'm just after an example of what to say thanks!
Hi guys, I have completed my online assessment, audio assessment and simulated workplace but they request me to send them my visa copy to them to verify my visa.Did anyone of you provide your passport number or a copy of visa to them to let them verify before you could get the RSA Certificate? Thank you.
Hello, I completed the White Card course online, paid and got a receipt. Then got an email to do an audio course, which didn't come up on completion of the White card course, so wondering if I need to do this, kind regards Lyn Howe
Did anyone get their certificate as soon as they'd finished audio assessment? I needed my RSA really quickly and have a job tomorrow.
I like seeing all the 5 star reviews, but i have completed an online training course and still waiting for a marked audio assessment to come back. I have no contact number or email for this company and find that very strange. Does anyone know how I can contact them? I stupidly accepted a job and said id have my rsa and EOT claimed they could have me a certificate the same day i did the training....its now 3 days after, I've paid my money and still no certificate!!
In the same boat buddy. All you can do is go to the complains and feedback section to message them but they have a number 1300 720 104 that I went and grabbed for you. Best of luck.
Hi, I was just looking for RSA online courses and came across this site. I had also read in some sites that the online courses may not be acceptable in Some of the places in NSW. Is that right?
Is it okay to do online course from this site? Has anyone faced any such issue?
how long does it take for them to assess the video assignment i have been waiting two days and still nothing about it for my white card?
Are overseas visiting students to Australia entitled to sit and qualify for an RSA certificate with EOT?
My name is Brett Hannam, 10 Leibnitz Place Isabella Plains, ACT 2905.
I have just finally completed your RSA online training course and paid for it as well. ($49).
I have had my tax invoice emailed to my private email but not my actual RSA certificate. Does this take a couple of days to complete?
Apologies if I have made a mistake in the overall process.
Could you please assist with this query?
Regards, Brett Hannam
I'm not associated with the business but just a heads up, if you've only received the invoice then you likely have two more segments to complete.
The first is the audio assessment, where you essentially talk as if you were talking to a customer (e.g Refusal of Service, Eviction)
The second is a simulated workplace, this only took me about 20 minutes.
I hope I've been some help,
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