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Extension Factory

Extension Factory (page 3 of 3)

4.0 from 53 reviews

Reviews

4.0

53 reviews
5
(30)
4
(12)
3
(0)
2
(2)
1
(9)
  • Customer Service
    1.0 (2)
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (2)
  • Rates and Fees
    1.0 (2)
  • Product Quality
    2.0 (2)
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Sarah

SarahMelbourne

Great to deal with!

published
1 comment
Extension Factory
Extension F.Extension Factory

Thank you Sarah & Marcus, we will pass on your review to your supervisor. Enjoy all the extra room that the 2nd storey has given you.

Good Job Completed On Extension

published

We made enquiries with the Extension Factory regarding an extra room upon out double garage. The plan that the designers came up was invetive and suited our requirements. The work was complted on time and to our satisfaction. All the people on site were professional and they took pride in their work.

1 comment
Extension Factory
Extension F.Extension Factory

Thank you Gary & Vicki. We will pass on your praise to your consultant and supervisor. Enjoy your new home.

Raghu

RaghuWheelers Hill

Good job Completed in time.

published

We are very happy with Extension factory's work. We are very pleased with their professional project management.
Taken care of small things as well, listening to our queries and answer them no matter how silly they are. Flexible with our requests to fit with their schedule.

The final output was exactly what we expected within budget and completed on time.

Special thanks to site supervisor [name removed], l believe your approach helped to complete this project early.

Thanks to our project manager [name removed] as well.

We will recommend Extension Factory for my friends and family.
Good project management and done things.

1 comment
Extension Factory
Extension F.Extension Factory

Thanks you Raghu &Laksmi, hope you have many wonderful years in your newly renovated home.

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Fantastic

published
1 comment
Extension Factory
Extension F.Extension Factory

Thank you Robyn & Richard, glad to hear you're thrilled with your extension. Wishing you years of happiness with the new kitchen/dining/alfresco area which is often the heart of a home.

Steve and Tracey

Steve and TraceyMelbourne, Victoria

A Job Well Done!

published
1 comment
Extension Factory
Extension F.Extension Factory

Thank you Steve & Tracey for your review & recommendations to friends, your Project Manager said what delightful clients you were to build for. Good luck in your new home.

Angela

AngelaMelbourne, Victoria

Outstanding service.

published

The house was in dire need of a renovation, I was absent a great deal of the time but built a great rapore with the project manager who never failed to deliver. The trades he employed always resulted in wonderful workmanship and the finished product was perfect. The house looks and feels brand new and I am extremely happy with the extension. I would highly recommend the Extension Factory right through from initial stages of designing all the way through to the completion of the project.
Fantastic project manager.

1 comment
Extension Factory
Extension F.Extension Factory

I've passed on your lovely review to your building manager, thankyou Angela. Enjoy your fantastic new home.

Very Satisfied

published

We found the Extension Factory to be an honest and trustworthy Company to deal with. All the Staff were extremely polite and friendly. Our Project/Building Manager [name removed] went over, above and beyond the call of his duties son's (Carpenters responsible for timber fit out) were also very kind and helpful. We found from start to finish the job was done very efficiently and completed before the due date. We are indeed very satisfied customers. Our families and grand children have enjoyed the new upstairs accommodation and said how comfortable and bright it is. Several people have asked who did the extension and we have been more than happy to tell them.

1 comment
Extension Factory
Extension F.Extension Factory

Thank you Geoffrey & Pamela, it's great to hear the extra room is already helping accommodate your guests and visitors and you're enjoying the new extension.

So very happy

published
1 comment
Extension Factory
Extension F.Extension Factory

Thankyou for your review Kathy. We will pass on your praise to your consultant and supervisor. We are glad to hear that all went well, enjoy your new home.

Wonderful transformation of our home

published
1 comment
Extension Factory
Extension F.Extension Factory

Thank you for the review Joe, we have passed on your words of praise to your designer & supervisor. Best wishes to you & your family in your new home.

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J.B. & family

J.B. & familyGreater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

Great supervisor made all the difference!

published

We undertook a massive extension on the rear of our home, including bathrooms, kitchen, laundry, family and dining area. Extending is stressful, but the support and attention given by our project supervisor from the extension factory kept us calm and kept the extension on track! Everyone absolutely loves our extension, and we have no hesitation in recommending the extension factory for their vision in what we could achieve, and their professionalism I managing the build. Thanks extension factory!
The project supervisor, the ongoing communications at every stage.
Extending is stressful!

1 comment
Extension Factory
Extension F.Extension Factory

Thank you for your review. Yes extending can be stressful so we are glad to hear your Project Manager was terrific throughout the build. Wishing your family many happy years in your newly renovated home.

nickc

nickcMelbourne

Faboulous looking home now!

published

When it comes to extending your house we wouldn't hesitate to recommend the Extension Factory. We have a really fabulous looking home now thanks to the extension. The team of people at the Extension Factory were really great to deal with. We made quite a few changes along the way and they were very patient with us. We are really looking forward to being able to entertain now in our transformed home.
the extra space and the workmanship is excellent

1 comment
Extension Factory
Extension F.Extension Factory

Thank you for your review Nick, hope you enjoy many years in your newly renovated home.

More than happy!

published

We are more than happy with our recently completed Extension. It is by no means an easy task building an extension especially when we lived with our young children in the home during the process but Extension Factory made this experience easy. From the design stage right through to our completed extension the team from Extension Factory were terrific. A special thank you to our building manager who made sure we were happy at all times and answered our constant questions. We would highly recommend Extension Factory and would most definitely recommend them and use them again. We couldn't be happier!
Reasonably priced, expereinced, great design, and highly skilled staff.

2 comments
Suzie
Suzie

I certainly did post my comments on both review websites and I have given Extension Factory the same testimonial. - Suzie

Extension Factory
Extension F.Extension Factory

What a Poor Experience

published

Job started well but look out for a voracious appetite for modifications an extra charges during the build. Add to that poor workmanship brought about by trynig to finish the job as quickly and cheaply as possible. To top it off I am still suffering an ongoing battle to get fundamental defects fixed and you get the picture of my expetrience.
Recommend you give them a very wide berth!!
Good initial design. House was nominated for a design award and used on their web site advertising.
Terrible quality, expensive variations non existent after sales service, non responsive senior management.

1 comment
Extension Factory
Extension F.Extension Factory

Sorry that you feel disappointed with your home extension. Please contact our office on 9561 5444 so we can help resolve your issue.

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Questions & Answers

Lynbrook italian

Lynbrook italianasked

does this company do built in kitchen alfresco with swim spa?

4 answers
Rose
Rose

I think they would But you would be better off asking them directly

not happy
not happy

I would not be sure about the spa. I would use spa experts for that. I do not recommend using the company. You can see evidence of the level of quality of their work and practices on the extension factory experience facebook page.

Lynbrook italian
Lynbrook italian

Thanks
I think we’ll go to a different company

Raven

Ravenasked

Are there any reliable builders working for the extension factory?

1 answer

NO - don't go anywhere near them!!

ripoffsspreets

ripoffsspreetsasked

Hi i require an urgent extension on top 2 bedrooms and bathrrom, i live in caulfield. Also do you take care of council permits etc?

4 answers
Cam and Elly
Cam and Elly

Hi, I don't actually work for them, but they did take of our permits.
Regs,
Cam

Crickey
Crickey

Yes they do. But take some advice and don't even contemplate using Extension Factory if you want to retain sanity. They are hopeless, too many supervisors covering there own A#$ and nothing happens. Communication non existent.

Stuart B
Stuart B

Easier to do it yourself, as a few people have mentioned they are slow. Also they tend to wait for things to happen, dont get on the front foot so let councils take longer than needed. Our first permit took a 2 weeks, not done by the EF, the EF minor change took over 2 months and I ended up ringing the council to sort out some issues.

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