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Factory Pools Perth

Factory Pools Perth

4.5 from 52 reviews · View Statistics

Reviews

4.7

3 reviews
5
(2)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.3 (3)
  • Cleaning & Maintenance
    4.0 (2)
  • Product Quality
    5.0 (2)
  • Return Claim MadeYes (0) · No (3)
  • Warranty Claim MadeYes (3) · No
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Pool Purchase

published

Factory pools were very professional from start to finish. We were having the pool put in before our new home was finished and your team worked very well with other trades to ensure a seamless delivery. After sales support has been completed in a timely manner. Very happy with the end result.

Value for Money
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
1 comment
Factory Pools Perth
Eddie S.Factory Pools Perth

Thanks Glenn. We appreciate the time you took to write this and I'll let the team know. Regards Factory Pools Perth

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Ilze G

Ilze G

  • 4 reviews

Attention to detail and focus on customer service

published

Great customer service from the get-go. From the sales team through to the aftercare team, it was a pleasure to work with Factory Pools. All queries were answered quickly and professionally (and I had a lot!). From phone calls, to emails and even a facetime call, there is no shortage on great customer service

In an industry where product from various companies are so similar, it was important for us to know that we will be supported before, during and after installation, and Factory Pools delivered in spades.

Thanks to the entire team! We love our pool!

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
1 comment
Factory Pools Perth
Eddie S.Factory Pools Perth

Hi Ilze
Thanks for your kind words and I'll past onto the staff. Enjoy your pool.

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WA Wyatts

WA WyattsPeel, WA

Live it, love it, embrace it,

published

With the heater we are still using our pool and spa everyday and as I work late nights it is great to get home and relax in the spa.
Just a quick water sample to the pool shop fowl the road and it’s that easy to keep looking crystal clear.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool and Spa
1 comment
Factory Pools Perth
Eddie S.Factory Pools Perth

Thanks Guys for your feedback and enjoy your time around the pool.

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The reviewer stated that an incentive was offered for this review

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