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Fair Price Blinds
Not happy
Had blinds put on all our windows of our new house firstly their is a gap between the the windows and the sliding doors which were told their wouldn’t be when they come two blinds were wrong and l didn’t feel the apology was really a apology than just recently one of the cords broke and the wrong was brought in yes the guy was nice enough he fix a different way but still l wouldn’t recommend them
1 comment
TonySouth Australia
- Verified customer
Great sales experience and service
From start to deliver and install my experience was positive, the sales person was professional and not high pressure sales like my other quotes. They were not cheaper than my final quote but the sales experience gave me confidence in there ability to deliver.
Within 4 weeks i got a phone call booking in the installation, they arrived on time and the blinds were installed with no issues and very professional installation standard, i will be purchasing any more blinds i require from this company any time in the future, i am not family or have any personal interest to support this company, apart from being a very satisfied customer.
transilvanianMetropolitan Adelaide, SA
- 5 reviews
- 6 likes
Disgraceful customer service
Fair Price Blinds have been recommended to us, so we keenly contacted them for a quote, both by phone - spoke with their front desk receptionist who put our name on a list, and through their website...
We got no call back for an appointment.
We rang back second time, and we eventually got contacted and an appointment made.
At the beginning of the week of the appointment we call them to confirm the date and time, spoke with the receptionist again, she had no record of our appointment, so we required a call back...
Again, nobody contacted us, we ...
3 comments
Kate M.Fair Price Blinds
Hi there,
I'm really sorry to hear about your experience with us, its not what hope for our customers.
Can you provide me with your name so I can look into and see why we failed you so badly. If you'...
Hi Kate and thank you for the reply, there is no quote anywhere, including my spam folder. I will call you later today for a chat.
Kate M.Fair Price Blinds
Hi there,
Great, thank you for your time, speak to you later :)
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DaveMetropolitan Adelaide, SA
- 3 reviews
Terrible Service
Still waiting for someone to contact me re a quote terrible service have gone elsewhere have sent emails left phone messages and yet no reply you dont want my business ill go to someone who values my custom.
CathyMetropolitan Adelaide, SA
Do not Bother.
My husband and I had previously used Fair Price and we were more than happy, however things have gone down hill badly. My Blinds took Twice as long as I was told. Installer couldn’t finish job as he didnt bring everything needed. Calls never get returned. It appears a number of staff have left and now service was really poor, unorganized and very unprofessional.
DebMetropolitan Adelaide, SA
- 2 reviews
- 1 like
Would never recommend this company to anyone !!
This company Is full of excuses.... they take your money and then take months to install. I noticed their “good” reviews are years old and probably written by family members. I am furious with this company and would rate them -5 for professionalism. Save your time money and stress levels and go with a company that is reputable.
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Kate M.Fair Price Blinds
Hi Marie, I'm really sorry to hear your experience wasn't a positive one. If you'd like to contact the office and make a formal complaint I will happily investigate further for you. Thanks for your review. Kate - Fair Price Blinds.