Disgraceful customer service
Fair Price Blinds have been recommended to us, so we keenly contacted them for a quote, both by phone - spoke with their front desk receptionist who put our name on a list, and through their website...
We got no call back for an appointment.
We rang back second time, and we eventually got contacted and an appointment made.
At the beginning of the week of the appointment we call them to confirm the date and time, spoke with the receptionist again, she had no record of our appointment, so we required a call back...
Again, nobody contacted us, we ...
Still waiting for someone to contact me re a quote terrible service have gone elsewhere have sent emails left phone messages and yet no reply you dont want my business ill go to someone who values my custom.
Do not Bother.
My husband and I had previously used Fair Price and we were more than happy, however things have gone down hill badly. My Blinds took Twice as long as I was told. Installer couldn’t finish job as he didnt bring everything needed. Calls never get returned. It appears a number of staff have left and now service was really poor, unorganized and very unprofessional.
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Would never recommend this company to anyone !!
This company Is full of excuses.... they take your money and then take months to install. I noticed their “good” reviews are years old and probably written by family members. I am furious with this company and would rate them -5 for professionalism. Save your time money and stress levels and go with a company that is reputable.
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