- Verified customer
Love my new Plantation Shutters - Cannot fault them, look classy & transformed my House!
After some research, I chose Fair Price Blinds for my Bay Window, Kitchen Window & Dining Sliding Door new treatments - decided on Ceiling White Plantation Shutters and I'm so glad I did. They have transformed my otherwise lack lustre villa home! The service from Fair Price has been great, can't fault them. If you are thinking about Plantation Shutters, just remember they do take about 10 weeks in production, but it's well worth the wait. I think $5K of Shutters (that's 6 windows) has added $15K or more to my house value, without a doubt. ...When I was visited by Kathy from the Sales team, there was no pushy sales talk, she just showed me exactly what I asked to see, showed me many photos and samples & answered my questions. You pay "half" when you place the order and the other "half" when they are installed. Perfect, I had some time to save up for the second "half"!! The installer was extremely particular (fussy in fact!) and installed them to the exact millimetre (which meant the two fellas that came by to do the measurements also did an exact job!). Thanks Fair Price, I love the new ambience your Shutters have given my house which now really feels like a HOME! I will definitely be recommending your service and product to my family, friends and work colleagues.
- Verified customer
I expected more
I spent over $5000 on plantation shutters (and over $6000 in total) and there has been an instillation warranty problem. It is over 12 months (16 months) so I was going to be charged a call out fee of $150. That is ridiculous. Apparently this is what it costs them because they do not have their own installers. I asked then for the number of the installer to contact him directly and the manager refused to give it to me.
He told me it was an 'easy fix' that I could probably do myself. When I spend this amount of money I expect to have it last lo...
Top quality blinds and great service!
This is the first time we've used Fair Price and we are very happy with the quality of the blinds and service. George the sales consultant was very knowledgable and spent plenty of time with us as we made our selections.
Bruno did a great job installing them!
We've had many good comments from friends and family.
We would definitely use them again and recommend them to others.
Excellent service from Michael
I used Fair Price when they first started up and the proprietor Michael have me a quote for vertical blinds. They are excellent quality and still going strong after 7 years. Needed a minor repair from use and a tradesman came to fix at no cost and gave great service. I bought some roller blinds a few years later. Same scenario. Excellent service from Michael, great quality and price. I'm about to get external blinds and won't hesitate to use them again.
Expensive after sales service
I just paid $120 upfront call out fee for a new spring loaded clip to be placed on one of my plantation shutter's slats. It took seconds to replace and the clip really shouldn't have broken in less than two years of wear. It is the first time a business has requested payment prior to the call out.
The cost of the call out fee and clip was ridiculously expensive. The original clip should have lasted more than two years. The repairer, however, gave excellent service.
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