Building made easy thanks to the exceptional service beginning with our sales consultant Shane Gunal, professional, knowledgeable, honest and he just made us feel very comfortable. During administration Natalie was our point of contact in head office, she was very friendly, helpful and updated us regularly right through construction! Our site supervisor Nic Redfern was fantastic! Great job on the build and could not fault anything at handover. Our new Riverview 266 looks amazing! Overall extremely happy and would definitely build with Fairhaven again. Thank you team :)

Kayla was my sales consultant, Kayla made everything so easy to understand and solved every question that I had. Kayla responded quickly and kept me updated throughout the whole process. So lucky to have kayla as part of my journey and excited for the next stage of my fairhaven build!

Our sales consultant Nathan was fantastic and very helpful with design and understanding our needs. Our site manager Craig Gordon was brilliant and regularly informed us of progress and scheduled works. His attention to detail was first class. We are extremely happy with the finished product and have now been in the house for 3 weeks. We would definitely recommend Fairhaven to family and friends

Kayla was our sales consultant and she made our experience so smooth and exciting. We honestly could not fault her, every “issue” that arose, Kayla jumped straight onto and found a solution. We are forever grateful for Kayla helping us through our journey!
We are so excited to finally have our forever home!

Our building process was professionally managed and stress free. Many thanks to Natalie Weiss our client relations officer and our building manager Craig Gordon. Natalie allways kept us informed throughout the process and executed her role really well. Craig did an exelent job with the building. The entire building process was well organised in a timely manner. He went beyond our expectation to ensure the build quality was above standard. We are very very happy wirh our new home. We definately recommend FAIRHAVEN to anyone looking for a stress free and quality built house.

Our build was very well managed by the supervisor Robert Cleland and Nikki. It was a smooth process and were well updated along building process.
Robert was so professional and understanding throughout even after moved in found out that the corinthians door was not in great and mentioned to Robert, he came and checked and he ordered a new door which certainly describes how he values his customers specially when paid a fortune.
I'm looking forward to build again with Fairhaven soon and will definitely request Robert Cleland as the supervisor.
Will update further once 6 months inspection done.

Well done Robert and Team.

We just made it into our beautiful home before the lock down.
Thank you to the Fairhaven team for making the experience an absolute pleasure.
The customer service we received from Holly was the best. Her communication was great, keeping us up to date with everything that was going on and making sure she was always one step ahead.

Highly professional, knowledge full, understanding, great team work and excellent communication made our house building journey an unforgettable pleasant experience. We are 100% happy with Fairhaven and would recommend anyone who is planning to build. We thank all staff at Fairhaven for their help and support. Well done.. Thank you

Overall building construction has been OK to me even though some hiccups here and there due to various reasons.. At the start constructions was delayed and handing over was a bit as well. but no rush on my side. Quality is seems to be good but I have just been handed over the keys and did not move in. I hope inspectors done their job.. Correspondence and construction updates are amazing! Very promptly. Construction cost is the same as estimated and no unnecessary variations requested. I appreciate the fact that soil leveling all around the house was done after the construction.

The price was very competitive when we compared with other builders, there was great communication by Nikki B and other staff, they went out of their way to follow through with getting information and answering any questions we had. We experienced great customer service and a very professional approach by the Fairhaven team.

Our house is a 33 square double storey that took approximately 7 months to complete, from ground work to handover. We are very happy with the end product., and we would recommend Fairhaven homes. Erin & Natalie in the office were fantastic at keeping us informed and our site foreman was brilliant. We are confident that if there are any issues that arise in the future, then Fairhaven will continue with their outstanding service

DURING CONSTRUCTION FOUND TOO MANY PROBLEMS, THEY BUILD MY HOUSE AS A SECOND HAND HOUSE. AFTER HAND OVER MY HOUSE STILL NO ONE COME TO FIX OUR CURENT ISSUE. ALSO SERVICE DEPARTMENT NOT GIVE US ANY UNSWER. THE ENTRANCE DOOR INSTALLED OFFSET AND THREE TIMES MODIFY BUT STILL REMAIN SAIM PROBLEMS.
WARE LEAKAGE FROM THE ROOF
STRUCTURAL ISSUE

After a month into my house, everything has been good so far. Built started 7th August 2019 and Handover was on 18th of Dec 2019.
The building supervisor Robert Cleland did a fantastic job and did everything he could to make sure all my concerns were addressed and rectified. The customer relation officer Hollie Kohler was very responsive to call and e-mails. She called every week for updates. I would recommend fairhaven homes as a quality builder.