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Fairhaven Homes VIC, Campbellfield

Fairhaven Homes VIC, Campbellfield

3.4 from 22 reviews

Reviews

(11)
(2)
(0)
(2)
(7)
  • Site Admin
    3.5 (8)
  • Timeliness
    2.9 (10)
  • Plumbing & Waterproofing
    3.4 (8)
  • Flooring
    3.8 (9)
  • Build Stage
    • Post-Construction (12)
    • Pre-Construction (2)
    • Mid-Construction (2)
  • Structural Integrity
    3.6 (7)
  • Electrical & Lighting
    3.1 (8)
  • Incentivised Review Yes (0%) · No (100%)
  • Customer Service
    3.9 (15)
  • Transparency
    3.9 (9)

  • Verified customer

Great communication & supervision

published

We very recently completed building our first home & we are quite happy about choosing Fairhaven Homes for our build. Natalie & Rob were both great to work with. Natalie was very prompt with her responses. Rob helped to speed up the building process and looked into all the detail. Both Natalie & Rob helped & guided us through the process and were very professional. Excellent!
Also, we want to mention Venus & Susan who guided us through the initial part and both were extremely helpful & very professional as well.

Customer Service
Site Admin
Timeliness
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

Giorgio

GiorgioGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great communication and support!

published
Customer Service
Site Admin
Timeliness
Transparency
Build StageMid-Construction
Construction End DateDecember 2019
See all answers
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes
RENY

RENY

  • 2 reviews
  • Verified customer

Excellent Customer service

published
Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes
Chandra

ChandraSydney, NSW

  • Verified customer

Lengthy construction timelines

published

The construction for a 23 sq single storey house started in Dec18, and finishing next week. Had to go through multiple channels (Sales/customer support office & construction manager) time and again to get a date. The dates of invoice and dates of stage completion don't align (Note, if you are interstate). Fingers crossed on final inspection and quality. My friend constructed a 27 sq home with Carlisle Homes in 3 months. How does it feel ?

Build StageMid-Construction
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

  • Verified customer

Horrible builder.

published

Extremely poor construction. Lot of defects and house is cracked after the handover. Worst decision we have ever made. Stay away from these people. Construction took 270 days for a single story house. It's a nightmare dealing with the construction team and the office staff. No one takes the responsibility and they do not acknowledge their errors and mistakes. Don't think about 5-10 grand less cost because it will cost you a lot with defects, construction delays and internal errors. We build the house to live, but now we are going to sell it because of extremely poor construction. Dodgy builder . I would rate Zero if I had the option available.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
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1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

Tiffany

TiffanyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Pre Construction

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateAugust 2019
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1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

Nick and Emma

Nick and EmmaGreater Melbourne (Outer), VIC

  • Verified customer

The best looking home in the area!

published
Customer Service
Transparency
Build StagePost-Construction
Construction End DateMarch 2019
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1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

Michael D

Michael DGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great quality, excellent site supervisor Ellis

published

Great choice choosing Fairhaven Homes. Price was great and what I got included in the house also was very pleasing. Got exactly what I wanted when I chose this house, and did not get anybody trying to upsell me.
Build quality of the house is excellent for a first home buyer. The main standout was my site supervisor Ellis. Got regular updates and was assured my home was being completed perfectly and up to standards. Was extremely pleased with the after service, which was a main concern whilst building. Ellis got straight onto any issues that were a cause for concern after the house was built. Only issue we had was a few delays and the extra 2 months to get built, but was worth it in the end. Thanks Fairhaven Homes and Ellis Kalatzis

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMarch 2019
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1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes
Amy S.

Amy S.Greater Melbourne (Inner), VIC

  • Verified customer

Excellent customer service by Diem Ho at Fairhaven homes Thornhill Park display

published

Diem provided us with lot of useful information and went above and beyond our expectations to get us the best quote. She was very efficient and keen to meet our requirements and liaising with all the relevant parties on our behalf. Thank you very much Diem for all your support and the valuable advices you gave us to achieve the best quote. Hopefully our building process will be efficient as the service we received from you. Looking forward to working with you and I highly recommend Diem to all potential clients.

Customer Service
Build StagePre-Construction
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes
  • Verified customer

Disappointing end to the experience

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
2 comments
Fairhaven Homes
Fairhaven H.Fairhaven Homes
Brendan D
Brendan D

180076


Iqbal B.

Iqbal B.Greater Melbourne (Outer), VIC

  • Verified customer

Fairhaven ensures the quality of the houses they build and take any issues seriously

published

Fairhaven homes took all our issues we had after the settlement of our new home on board and did their best to ensure we get what we were promised. Build manager Elis and site supervisor James Spinks are professional and approachable and they treated our new home as their own. The way they were giving their 100% to the quality of our house, it felt like building with them was the right decision.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
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2 comments
Iqbal B.
Iqbal B.

Job no. is 170812

Fairhaven Homes
Fairhaven H.Fairhaven Homes

  • Verified customer

Happy costumer, highly recommended

published

It’s been a long build with a lot of changes with our site supervisors but without Rob Cleland our build wouldn’t be smooth sailing. His made sure our house was ready to our standards on handover and is still working hard after handover meet our needs with the house. Highly recommend Fairhaven homes. Can not wait to build again in the future and hope Rob will still be around when that time comes.

Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

Amrita

AmritaGreater Melbourne (Metropolitan), VIC

  • Verified customer

Fairhaven - Building experirnce

published
Customer Service
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
See all answers
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

  • Verified customer

Sign me up again

published

I had my first home completed just over 12 months ago and my second build is in the contract stage. I’m also about to sign on for a third time and there is no other builder that can compare. After walking through every other builders display homes, I couldn’t find another plan that matched the Newport 275 and the price was still the best by far.

Customer Service
Build StagePost-Construction
Construction End DateNovember 2017
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes
lou

louGreater Melbourne (Inner), VIC

  • 2 reviews
  • 15 likes
  • Verified customer

The house nightmares were made of - Mandalay Beveridge

published
  • +1
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2016
See all answers
2 comments
Fairhaven Homes
Fairhaven H.Fairhaven Homes

Hi,
We are very sorry to read your experience with Fairhaven Homes did not exceed your expectations. We have sent you a private message to address your concerns.
Kind Regards, Fairhaven Homes.

lou
lou
Emily

EmilyGreater Melbourne (Outer), VIC

  • Verified customer

If you want a badly built house with constant problems, then Fairhaven is the builder for you!

published
Customer Service
Build StagePost-Construction
Construction End DateFebruary 2016
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

  • Verified customer

Pathetic builder with zero star rating

published
Construction End DateNov 2018
1 comment
Fairhaven Homes
Maree C.Fairhaven Homes

bodhik

bodhikbodhik@outlook.com

  • 2 reviews
  • Verified customer

Most terrible builder

published
Construction End DateJan 2019
2 comments
bodhik
bodhik
Fairhaven Homes
Maree C.Fairhaven Homes

  • Verified customer

Transparent and professional service so far

published
Construction End DateSep 2018
1 comment
Fairhaven Homes
Fairhaven H.Fairhaven Homes

  • Verified customer

Big Disappointment!!

published
Construction End DateJun 2017
1 comment
paulg
paulg

what is your response fairhaven quick to take the money not so quick to fix anything


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Questions & Answers

Dhruv

Dhruvasked

Hi peeps,
How much time did Fairhaven took to build single storey house. I am building 27 sq house in Kalkallo. Our site start date was 04/07/2019 and at this stage I could only see the piers have been pour and plumbing pipes have been installed. Is this ideal? Or are we really slow. Would love to hear about ur experience.

TIA

1 answer
STG
STG

Well its harder to say how long it will take Dhruv.Most of the time they outsource it to different contractors and supervisors ,so it always depends on their capacity and skills.
But make sure youll need to follow up with a private inspector each and every step of your building.
It’s worth it.
All the best.


chris

chrisasked

Why do you rip off hard working Australians.

No answers

chris

chrisasked

Is Campbellfield office as useless as the berwick office cowboys. Fairhaven Homes "What a Joke"

3 answers
Mukesh Patel
Mukesh Patel

There are all useless, No management.

Tarnica
Tarnica

We have problems with the Berwick office to. Can I ask who you had trouble with

chris
chris

Hi Tarnica,
We had a problem with Rod raddings who is the director who tried to rip us off with our tilling. Trying to double charge custommer twice for upgraded tiles. This should have been a sign to walk away as we wasted many months trying to get drawings correct from fairhaven. Only after i threatened to walk away did Rod Raddings take the over charge double rip off fee off. We have no option to move forward with fairhaven homes to fix the sub standard work they did.
We have a solicitor on board now


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