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FairPrice Furniture

FairPrice Furniture

Online store and Physical store
4.5 from 319 reviews

See the Best Furniture Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
264
4 star
18
3 star
1
2 star
0
1 star
36

Dev D.

Dev D.

  • 2 reviews

The quality of furniture and customer service of the staff is excellent

published

We bought a timber wood furniture set from the Hoppers Crossing store. The furniture quality is pretty good and the deal we got was quite good too.

Initially, the furniture had some minor defects and wanted to get it replaced. The staff was pretty helpful and was prompt in helping us out with the replacement.

Special mention to the staff, Jaspreet, Ahmed & Sana, who did an excellent job in looking after our concerns and providing excellent service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationhoppers crossing
See all answers

MANISH

MANISHMelbourne

  • 3 reviews
  • 8 likes

Product quality and Warranty

published

Product quality not good and very bad with warranty claims. Won’t provide you with warranty card and will tell that invoice is required for warranty but when time comes will not accept invoice. Bad after sales service. Will take days to reply unless u cc to the head office as well. Won’t provide a name in email so u can’t go in-store and speak with anyone.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationBray Brook
See all answers
2 comments
FairPrice Furniture
Fair Price F.FairPrice Furniture
MANISH
MANISH
Ken mitchell

Ken mitchellGreater Melbourne (Outer), VIC

Preston store.

published

Best service ever .a6 star rating have done every room in the house.will be back again .what a great service .will bend over backwards to help .ken&dona mitchell from mernda 6 stars.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
See all answers

Vivian is the woman you need to see!

published

Vivian is so lovely and kind! She isn’t afraid to give you a great deal either and discount! Fabulous service I can’t recommend enough to anyone wanting a deal for

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook store
See all answers

Really good furniture store

published

Very happy about staff members specialy Vivian, services, products Braybrook store, I and my husband can find a lot of things for our family, and the price is better than the other shop, thank you very much

The reviewer stated that an incentive was offered for this review


Very Happy Customers!!

published

(Braybrook Store) Many thanks to the team at Fair Price Furniture, ESPECIALLY VIVIAN!! We were indecisive about which colour to chose regarding a lounge suite as only one colour was on the showroom floor. However the staff were more than accommodating and organised for us to go to the warehouse to see the other colour that was available. We then felt reassured that we were satisfied with our decision. We highly recommend shopping at Fair Price, not only is their furniture beautiful and unique but you are guaranteed to be well looked after!

A special mention to Vivian~ What a lovely lady! Her customer service was excellent, she went above and beyond to ensure that we were happy and comfortable!!!

Product Quality
Customer Service
Store LocationBraybrook

Anita

AnitaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Best Buy

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Really Fair prices

published

It was very easy to navigate the store. The manager was very professional and helpful. I've got an excellent deal. I don't have the product at home yet, but at the store I was very satisfy with the quality.
My furniture will be assemble for me.
Excellent shop, compering the prices with other shops, that's the best deal.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFair Prices Nunawading
See all answers

Refreshingly personal customer service

published

We are new to Melbourne and went looking for furniture at some of the larger retailers and were disappointed with our experience. We found this smaller place and popped in for a look. Pleasantly surprised by the good prices, quality of the product and the helpful staff.
Kulwinder assisted us and he was a pleasure to deal with and they were prepared to negotiate on the already reasonable prices.
Altogether a pleasant and rewarding shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Great piece of furniture

published

Good quality and great new addition to our home! A black leather 6 seated sofa with 2x recliner and drinks arm rest. Very comfy and stylish design. The family is happy with the purchase from Braybrook store.


Stania

StaniaGreater Melbourne (Metropolitan), VIC

Great price

published

Fair Price Furniture Braybrook store very helpful and friendly staff and very competitive priced compared to other furniture store. Good range of quality furniture, will be going back next time I need another peace of furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFaie Price Furniture Braybrook Store
See all answers

KristyZRobinson11

KristyZRobinson11Victoria

  • 2 reviews

5 STAR!!

published

My Husband and I recently popped into the Braybrook Store just before closing on a Friday Night, We were welcomed and didn't feel rushed at all given the short period we had. Mr Kulwinder was so helpful guiding us through and assisting us with available options. We ended up buying a beautiful couch right then and there and much to our surprise we had it delivered that weekend on the Sunday! Amazing Service, great furniture, low prices and we couldn't be happier! THANK YOU

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers

Setul

SetulMelbourne

  • 2 reviews

Very good

published

Very good customer service @ fair price hoppers crossing.Nice range of quality products.Prices are well within budget and staff is always polite and welcoming.
Will recommend fair price hoppers crossing store, as our issue was nicely handled by hoppers crossing team.

Product Quality
Customer Service
Store LocationHoppers crossing

Nice Store

published

Bought 2 marble coffee tables from the Braybrook store, excellent quality and very good customer service from Vivian :). Also the store has a good variety of alternative style furniture.

Romani

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

The reviewer stated that an incentive was offered for this review

ziege

ziegeMetropolitan Adelaide, SA

  • 2 reviews

wonderful furniture

published

wonderful furniture and great friendly service in nunawanding store. lovey bedroom set, sofa and dining set. the price is very attractive. modern and fashion design and good quality. very appreciate.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationnunawading store
See all answers
Amit

AmitAU

  • 4 reviews
  • 1 like

Worse Customer Service and Don’t know how to communicate with Customers

published

I have contacted to store where they have generated the invoice of my purchase. When I have to repair the Brocken legs of the new couch I bought from Fair Price they need the invoice. This are the corresponding emails to

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationOld Geelong Road Hoppers Crossing
See all answers
1 comment
FairPrice Furniture
Fair Price F.FairPrice Furniture

Robert Y.

Robert Y.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent service and pricing

published

Purchased from the Nunawading store and received excellent service. Pricing was very competitive. Product was a bed which the sales person presented in detail, went through warranty and delivery options

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers

The reviewer stated that an incentive was offered for this review


Excellent customer service

published

Excellent Manager and staff member(Nunawading Store).
Fantastic quality with affordable price.
Received a wonderful deal including delivery and assembly, very happy with this and Manger was very flexible about the timeframe as we can’t pick the furniture until we build the house.
10/10 for this.

Product Quality
Customer Service
Store LocationNunawading

The reviewer stated that an incentive was offered for this review


Svjetlana T.

Svjetlana T.Greater Melbourne (Outer), VIC

Exceptional service!

published

The store was very easy to find and everything in the store was easy to locate. The staff at the Hoppers Crossing store were absolutely amazing with their service. They were so helpful and personalised the service to my needs. It is because of their service that my decision to purchase my furniture there was very easy. The furniture is a great price and great quality as well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers Crossing
See all answers

Excellent service!

published

I am so happy with the exceptional service from the Nunawading store! Catered to my style and needs cant recommend them enough! Thank you so much for all the help!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

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Details

FairPrice Furniture Physical store

FairPrice Furniture Physical store

139 reviews
FairPrice Furniture Online store

FairPrice Furniture Online store

No reviews
CategoryPhysical Shops and Furniture ShopsOnline Shops and Furniture Shops

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