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FairPrice Furniture

FairPrice Furniture

Physical store, Online store
4.5 from 328 reviews

See the Best Furniture Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(271)
(18)
(1)
(0)
(38)
  • Incentivised Review Yes (18%) · No (82%)
  • Product Quality
    4.6 (55)
  • Return Claim MadeYes (5) · No (43)
  • Warranty Claim MadeYes (5) · No (43)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.6 (50)

Greta M.

Greta M.Greater Melbourne (Outer), VIC

Excellent furniture and service!

published

Great service and amazing furniture at Braybrook store! I bought a queen size bed with a help of K one of the staff members. Delivery was on time and staff members were very helpful!! Highly recommended!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook store
See all answers

The reviewer stated that an incentive was offered for this review


Horrible experience

published

Ordered a hallway table. Called and dropped in to store to be told lies upon lies. Why display furniture U don't have? Followed up 5 months later, 4 days after I was promised it would be there to be told another lie at the end of the month. The manager stated he could not understand my frustrations, what a jerk and not a manager at all. The store is a scan and the people that work there are disgraceful

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Mattress sale

published

Had an awesome customer service experience with Basharh at fair price furniture. The mattresses are very comfortable and reasonably priced. They provided enough option to find a great deal within any price range.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

The reviewer stated that an incentive was offered for this review

The worst shop l have ever dealt with .

published

The worst shop l have ever dealt with .The Preston store is great to start with put nothing but issues when problems arise l wouldn’t recommend this shop to anyone .

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationPreston
See all answers

Peter G.

Peter G.Gippsland, VIC

Great Product, Great Price and Fantastic to Deal With

published

Purchased Leather Lounge Suite from newly opened Traralgon Store. Really happy with no high pressure service. Top quality product. Even delivery went beyond the call. Super impressed and would highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTraralgon
See all answers

renu n.

renu n.Greater Melbourne (Outer), VIC

Great service high quality products

published

Kulwinder braybrook store great help .. he help me with best deal avaible with reasonable price.. there products are high quality and very happy with my purchase .. thanks fair price furniture will come back for sure ....

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Great service, great deal

published

We visited the Braybrook store. Kay (Kulwinder) was a great help, no pressure to purchase the item we liked but with his assistance and prompt service we got just the perfect garden setting.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers

Perfect products.high quality

published

High quality products, fair prices of course .n you can great deals in the store High quality products, fair prices of course .must visit store if you are looking to replace the old furniture of your house

Product Quality
Customer Service
Store LocationHoppers crossing

The reviewer stated that an incentive was offered for this review

Anu

AnuVictoria

Excellent services

published

Fair Price not only has a great selection of high quality furniture but also has a great team happy to help you to create the finish you desire.Bash had the patience and was the BEST in his services.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationHopper crossing
See all answers
Dev D.

Dev D.

  • 2 reviews

The quality of furniture and customer service of the staff is excellent

published

We bought a timber wood furniture set from the Hoppers Crossing store. The furniture quality is pretty good and the deal we got was quite good too.

Initially, the furniture had some minor defects and wanted to get it replaced. The staff was pretty helpful and was prompt in helping us out with the replacement.

Special mention to the staff, Jaspreet, Ahmed & Sana, who did an excellent job in looking after our concerns and providing excellent service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationhoppers crossing
See all answers

MANISH

MANISHMelbourne

  • 3 reviews
  • 8 likes

Product quality and Warranty

published

Product quality not good and very bad with warranty claims. Won’t provide you with warranty card and will tell that invoice is required for warranty but when time comes will not accept invoice. Bad after sales service. Will take days to reply unless u cc to the head office as well. Won’t provide a name in email so u can’t go in-store and speak with anyone.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationBray Brook
See all answers
2 comments
FairPrice Furniture
Fair Price F.FairPrice Furniture
MANISH
MANISH

Ken mitchell

Ken mitchellGreater Melbourne (Outer), VIC

Preston store.

published

Best service ever .a6 star rating have done every room in the house.will be back again .what a great service .will bend over backwards to help .ken&dona mitchell from mernda 6 stars.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
See all answers

Vivian is the woman you need to see!

published

Vivian is so lovely and kind! She isn’t afraid to give you a great deal either and discount! Fabulous service I can’t recommend enough to anyone wanting a deal for

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook store
See all answers

Really good furniture store

published

Very happy about staff members specialy Vivian, services, products Braybrook store, I and my husband can find a lot of things for our family, and the price is better than the other shop, thank you very much

The reviewer stated that an incentive was offered for this review

Very Happy Customers!!

published

(Braybrook Store) Many thanks to the team at Fair Price Furniture, ESPECIALLY VIVIAN!! We were indecisive about which colour to chose regarding a lounge suite as only one colour was on the showroom floor. However the staff were more than accommodating and organised for us to go to the warehouse to see the other colour that was available. We then felt reassured that we were satisfied with our decision. We highly recommend shopping at Fair Price, not only is their furniture beautiful and unique but you are guaranteed to be well looked after!

A special mention to Vivian~ What a lovely lady! Her customer service was excellent, she went above and beyond to ensure that we were happy and comfortable!!!

Product Quality
Customer Service
Store LocationBraybrook
Anita

AnitaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Best Buy

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Really Fair prices

published

It was very easy to navigate the store. The manager was very professional and helpful. I've got an excellent deal. I don't have the product at home yet, but at the store I was very satisfy with the quality.
My furniture will be assemble for me.
Excellent shop, compering the prices with other shops, that's the best deal.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFair Prices Nunawading
See all answers

Refreshingly personal customer service

published

We are new to Melbourne and went looking for furniture at some of the larger retailers and were disappointed with our experience. We found this smaller place and popped in for a look. Pleasantly surprised by the good prices, quality of the product and the helpful staff.
Kulwinder assisted us and he was a pleasure to deal with and they were prepared to negotiate on the already reasonable prices.
Altogether a pleasant and rewarding shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Great piece of furniture

published

Good quality and great new addition to our home! A black leather 6 seated sofa with 2x recliner and drinks arm rest. Very comfy and stylish design. The family is happy with the purchase from Braybrook store.


Stania

StaniaGreater Melbourne (Metropolitan), VIC

Great price

published

Fair Price Furniture Braybrook store very helpful and friendly staff and very competitive priced compared to other furniture store. Good range of quality furniture, will be going back next time I need another peace of furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFaie Price Furniture Braybrook Store
See all answers

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