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FairPrice Furniture

FairPrice Furniture

Physical store, Online store
4.5 from 346 reviews

Reviews

4.5

346 reviews
5
(287)
4
(18)
3
(1)
2
(1)
1
(39)
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Rhach V.

Rhach V.Greater Melbourne (Metropolitan), VIC

Best Prices and Excellent Customer Service (Braybrook Store)

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers

Great customer service from Vivian T at Braybrook

published

We bought a sofa from Vivian (Braybrook) - she was engaging and very helpful especially showing us how we can change the sofa to suit our taste/comfort level. We were pleasantly surprised that that the sofa was delivered a few days later (normally its weeks)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook VIC
See all answers
Phong N.

Phong N.Greater Melbourne (Metropolitan), VIC

Shout out to Ms.Vivian

published

Highly Recommended Ms.Vivian at Braybrook Store for anyone who want to mix & match your furnitures. She helped us to find the highest quality products with best price !!! most suitable for myself

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Kara

KaraVictoria

Vivienne at the Braybrook store was an amazing help! Definitely will be returning for other products.

published

Completely satisfied with the mattress - thanks to the staff at Braybrook, great sales in there and a free little gift from them to say thank you!
I went straight to the depot to collect the item.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers

The reviewer stated that an incentive was offered for this review

Elvin P.

Elvin P.Southwest, VIC

The best customer engagement and products!

published

I was highly satisfied with the customer service I received at Fair Price furniture, I had so many question on some products I was interested in and the store attendant; Dheeraj was very engaging and patient, he answered all my question and queries and in the end I bough a bed frame I was super happy with. The level of quality of their products are exceptional as well! So happy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers crossing
See all answers
Chris

ChrisGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great customer service

published

Great customer service with a very good range of quality furniture. Vivienne was extremely helpful and offered good discounts on the items that we selected. Very pleased with my purchases.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook Store
See all answers

Amazing bed and great quality

published

We brought a king bed in 2019 and we are very happy with it. Great pricing and no compromise on quality. The Nunawading shop had a very good collection and one stop shop for all your furniture needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading fair price furniture
See all answers
Ritu

Ritumelbourne

  • 3 reviews

Very bad inventory management for delivery but excellent customer service at store

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers
Nikhil

NikhilGreater Melbourne (Metropolitan), VIC

perfect and helpful for customers

published

Perfect and really helpful for customers. Good ambience and engaging to customers. Helped a lot.Thanks to the lady, she helped us to buy the appropriate bed we are looking for.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationbraybrook
See all answers
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Braybrook Store - Great service

published

Went there to get a sturdy and firm mattress. It did not disappoint me at all. Customer service from Kulwinder was great and got the mattress delivered smoothly in just two days.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Fully satisfied in braybrook store

published

Very satisfied with staff and he helped us to find the right furniture and he helped us to arrange the delivery quickly! Will
Come back for my other furniture and will recommend to my other friends

Product Appearance Not as advertised
Store LocationBraybrook
Caressa

CaressaVictoria

Braybrook store

published

Great helping staff !
GREAT FURNITURE
We will definitely go back for more and tell our family and friends about braybrook store! Thanks again for the help and recomandons to the best of what we are looking for

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers
Tahlia1111

Tahlia1111Greater Melbourne (Outer), VIC

Fantastic service & prices!

published

Went in to find a couch for my first home with my fiance. The lovely man (name starting with K) was incredibly helpful and polite and made the experience seamless. Couch quality was immaculate and well priced! Also purchased three lamps. Highly recommend this shop for service and quality furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook store
See all answers

My go to spot

published

Traralgon store was a pleasant experience, there is a great range to look at as the store is so big.
nice friendly staff and delivery was quick and easy highly recommend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTraralgon
See all answers

Awesome service, cheap prices

published

Vivian from Braybrook store was very helpful and friendly, she was knowledgeable making the process easy, we walked in looking for a bed room suite and a couch, walked out very happy, 3 days later it was delivered.

Customer Service
Product Quality
Furniture Shops

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Fast and easy process

published

Bought a mattress at the Braybrook Store and the process was quick and easy. The lady who introduced us to different kind of mattresses was nice and helpful so the experience was pleasant.

Customer Service

The reviewer stated that an incentive was offered for this review

Steve

SteveGreater Melbourne (Outer), VIC

  • 2 reviews

Bad customer service only good in lying and tell excuses

published

They unprofessional sales team and delivery people worth .
Today I waited 3 hours in morning for delivery no one show up I called the store and I spoked to one of the sales man told me we have issue with truck and he promise to deliver it today between 8 pm and 9 pm .again no one show up .they are only bench of layers

Customer Service
Product Quality
Warranty Claim MadeYes
Store LocationPreston
See all answers

Excellent customer service

published

Bought a couple of beds and mattresses from the braybrook store. The products and service was fantastic. Bashshar helped me out and he was patient and very understanding. The staff is not pushy and understands the customers preference and choices

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers
Greta M.

Greta M.Greater Melbourne (Outer), VIC

Excellent furniture and service!

published

Great service and amazing furniture at Braybrook store! I bought a queen size bed with a help of K one of the staff members. Delivery was on time and staff members were very helpful!! Highly recommended!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook store
See all answers

The reviewer stated that an incentive was offered for this review

Horrible experience

published

Ordered a hallway table. Called and dropped in to store to be told lies upon lies. Why display furniture U don't have? Followed up 5 months later, 4 days after I was promised it would be there to be told another lie at the end of the month. The manager stated he could not understand my frustrations, what a jerk and not a manager at all. The store is a scan and the people that work there are disgraceful

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
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